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Novotel Vilnius

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Novotel Vilnius
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1,326 Reviews from our TripAdvisor Community

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Showing 755: English reviews
Santo Domingo
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The modern hotel is ideally located at Gedimino Street which is the main avenue in Vilnius. All main tourist attractions are in walking distance. Rooms are modern with a slightly basic bathroom and the staff is welcoming. Nevertheless we had 2 minor downsides: housekeeping forgot to remove the extra bed for our kid which I folded away and put at... More 

Helpful?
1 Thank DonCoqueto
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear DonCoqueto, It was our pleasure to host you during your recent stay at the Novotel Vilnius Centre. It's wonderful to know that you were pleased with our ideal location and the room. We're disappointed, however, to hear your comment towards breakfast. We strive to deliver the highest service standards in all areas, and we apologize for any inconvenience you... More 

Wathlingen, Germany
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very decent hotel in a fantastic location, on Gedimino prospektas. Many of the cool spots are in walking distance. Cathedral Square is 5 minutes away, the old town (Senamiestis) less than 10. The room was tidy, the gym (7th floor) had a great view of the castle above the cathedral, and the breakfast buffet was fine with... More 

Helpful?
Thank G W
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear G W, Thank you so much for posting your outstanding review on TripAdvisor! I am delighted you enjoyed your stay, and especially your impression of our fitness room, which has a fantastic view to our historical side of the city! We admit the hairdryer can be more powerful and certainly will come bac to this issue at the earliest... More 

Perth, Australia
Level Contributor
125 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

On the plus side: the location is perfect for tourist, right in the heart of the city. The breakfast was lovely in a bright room with a view onto a park. Staff was friendly. On the negative side: the rooms were a bit empty and the furniture was arranged in a weird way, which made the rooms - despite being... More 

Helpful?
Thank Stefan M
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear Stefan M, thank you for your review and comments towards our location, breakfast area and staff, we are very delighted to read you liked those features of ours. We truly value your opinion about the room arrangement and the price of the water in the minibar, as we are constantly striving to make improvements and create an even more... More 

Geramny
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed one in this hotel with a friend, the hotel has very good location, good staff, nothing to complain about except the sleeping quality, I could hear the spring of the mattress the douvet cover was over used and made of materials that make it looks dirty, I thought it is only my room or maybe it is my... More 

Helpful?
Thank Jalmarri
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear Jalmarri, Thank you for taking the time to review about your experience at the Novotel Vilnius Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please contact me directly via my e-mail so I can find out your room number (h5209-om@accor.com). It would give me possibility to check... More 

Riga, Latvia
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 1 week ago

After arriving quite late , after 1 AM was met with great hospitality and fast service. Hotel located in very central Vilnius, 15 minutes from airport. Room was big enough, clean and everything needed for good night sleep. Breakfast was good, coffee almost good. Will definitely stay here again.

Helpful?
Thank Linda S
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear Linda S, thank you very much for rating us 5. For us it means a lot, and the reward we get is within those few words. I am glad that team is always at the same level despite the time of arrival. I hope you will book our Hotel for your next visits and we will have chance to... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Very good! Ten points to Novotel Vilnius! Very good location, no need for busses and taxis. It's in center. Service! Just good! Breakfast was the biggest surprise, couldn't ask more; fresh croissants and fresh vegetables, just nice! Housekeeping, very friendly and caring. For a while it's great to stay at the hotel where everything just works and with happy faces!... More 

Helpful?
Thank Sunshine1090
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear Sunshine1090, how amazing to read such a nice review- thank you so much for wonderful comments and 5 out of 5. I have already passed the feedback to all our team, with special thanks to Housekeeping, those ladies really deserve it. We hope you book us for your next visits so we can welcome you back again with happy... More 

Israel
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very central, nice, helpful and polite staff, very good varieties for breakfast X -box in the lobby was very nice to have for our son We were couple with 11 years old kid - the room was a little small and we really missed the place for our suitcases. The bathroom and the shower are very good. Beautiful view from... More 

Helpful?
Thank Veronika M
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear Veronika M, thank you so much for a review about your pleasant experience in our Hotel recently. We appreciate your remarks about breakfast, and that your son found some activity in our lobby. We remain with best regards and looking forward for welcoming you back soon! Sincerely Indre Leskuviene More 

UK
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Seldom give poor reviews but unfortunately the Novotel warrants it. Helpful staff, great location and great room but for 4 star classification some basics let it down. Non-replacement of toiletries. Plastic drink cups for bathroom tumblers. 2 paper cups instead of the usual cups for tea/coffee so once you've had one drink... No milk for tea/coffee. Compared to what other... More 

Helpful?
1 Thank Paul72UK
Indre L, Indre Leskuviene at Novotel Vilnius, responded to this review

Dear Paul72UK, we appreciate your honest review and very clear indications what caused your disappointment.. Let me apologize for the inconveniences caused to you in regards to not replaced toiletries. I assure you that it is not the normal standard of our services and I will certainly take care to avoid it for future. To have more detailed view, I... More 

Santiago, Chile
Level Contributor
110 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's very well located, near a lot of the city important sights. The staff is very nice and helpful. Breakfast has a lot of choices but it was very very crowded (every morning we have to ask for a glass or spoons). The room is OK.

Helpful?
Thank KAFG
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear KAFG, we are grateful for your feedback and remarks towards breakfast. I apologize you had to ask for obvious things and assure you I took immediate actions to improve this area. Thank you once again for your feedback and I hope you will give us opportunity to welcome you back very soon! Sincerely Indre Leskuviene More 

Tielt, België
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is in the city center of vilnius. So great to have a look in the city after a long day of meetings. The staff is really helpful. The food in the hotel is ok. But the breakfast is very crowded. Furthermore the breakfast buffet was not that varied as in other novotel hotels. There is a taxi stop... More 

Helpful?
Thank BrechtVerkest
Indre L, Operations Manager at Novotel Vilnius, responded to this review

Dear BrechtVerkest, thank you very much for your time to review your recent stay at Novotel Vilnius Centre! We do appreciate and follow each and every review as they are best reflection of our performance! Moreover, thank you for your comment on breakfast - your review is informative and will be looked at. Thank you again and wish to welcome... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Vilnius Centre is a 4 star hotel in the historic and commercial heart of Vilnius. Business travellers enjoy the convenience of free WiFi internet and four meeting rooms and will find major financial institutions, businesses and government departments close by. The Novotel Vilnius Centre on the so called Champs Elysees of the Lithuanian capital is also perfect for a holiday exploring the romantic streets of the Old Town. After a busy day, relax in the hotel gym or sauna or enjoy our restaurant and bar. ... more   less 

Additional Information about Novotel Vilnius

Address: Gedimino pr. 16, Vilnius 01103, Lithuania
Location: Lithuania > Vilnius County > Vilnius
Price Range: $91 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Vilnius 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Novotel Vilnius Hotel Vilnius
Vilnius Novotel
Accor Vilnius
Hotel Style:
#4 Luxury Hotel in Vilnius
#5 Family Hotel in Vilnius
#5 Business Hotel in Vilnius
#5 Romantic Hotel in Vilnius
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