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BEST WESTERN Santakos Hotel

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#4 of 29 Hotels in Kaunas
Certificate of Excellence
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260 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Victoria Capital Regional District, Canada
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 9, 2013

We booked two rooms (for 4 days) to accommodate our family and were delighted with our rooms. One with double and a second with twins). As we had already been travelling for 9 days we were happy with the comfortable beds. Indeed, both rooms were very comfortable and beautifully decorated with large windows looking out over roof tops. Should add... More 

Helpful?
1 Thank Sandra-Sophia
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for such a warm feedback regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Sheffield
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2013

I stayed for 4 days, 30.6 - 4.7.13. This was my second stay and just as before I enjoyed my stay, the room was big and very clean. Needed the air con this time and it kept the room nice and cool. The breakfast was good, a nice selection of hot and cold food. I used the restaurant for lunch... More 

Helpful?
1 Thank SheffieldExpat
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Dear Guest, thank you for writing this feedback. Tahnk you for your kind and warm words. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope... More 

London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 1, 2013

Good hotel, clean rooms, close to Old Town, good variety of choices for breakfast, staff helpful but stay tarnished by extra charges for using the pool. I have never stayed in a hotel before that charges guests for using the pool. The Best Western Santakos allows guests to use the pool area free of charge between the hours of 7.00am... More 

Helpful?
Thank gotoo
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Edinburgh, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 15, 2013

Just returned from 4 day break from Kaunas staying at best western santakos hotel One of the best city breaks we have had hotel fantastic staff so helpful and friendly couldn't do enough for us also out and about in city people friendly and helpful some lovely sites to see ie castle lovely restaurants and bars place so clean and... More 

Helpful?
Thank annderek20
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your kind and warm words. We would love to see you again at the BEST WESTERN hotel Santaka! Good luck! Yours truly, Inga Kerbelyte Managing Director More 

colchester
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 20, 2013

Our group was very impressed by the location (ideal for both old and new town areas), quality of rooms (new wing), value for money and the excellent and attentive staff. Breakfast was fine but not exceptional, and seating was stretched at times as coach parties were passing through, all on the same schedule! The only downsides were the poor access... More 

Helpful?
1 Thank ColchesterItfc
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Dear Guest, Thank you for writing this response regarding your recent stay at the BEST WESTERN Hotel Sanatkos and telling what you liked. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please... More 

Tallinn, Estonia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 4, 2013 via mobile

Only spent one night in this hotel when passing Kaunas along my route. I enjoyed my stay and the service was excellent. The hotel was a bit hard to find by car Everything worked smoothly in this hotel.

Helpful?
1 Thank pepieti
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Dear Guest, thank you for your kind feedback regarding our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We hope you will come back and see us again soon. If I can be of assistance in... More 

Burton upon Trent, United Kingdom
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 18, 2013 via mobile

I stayed here for business for one night. Hotel has everything for a good stay, with good sized comfortable rooms. Tip: ground floor rooms are close to reception so noise can be heard late at night or early morning. Wifi is available throughout and is fast and free. Breakfast consisted of a wide choice, self service.

Helpful?
Thank Derekwozthere
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your stay at the BEST WESTERN Hotel Santaka. It was a great pleasure to serve you. And thank you for your feedback and warm words towards our hotel. We would love to see you again at the Best Western hotel Santaka! Good luck! Yours truly, Inga Kerbelyte Managing Director More 

Legnano, Italy
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 7, 2013 via mobile

Hotel was booked by my colleague for the great price with breakfast included. Room was very big, unfortunately cold. Heaters were at maximum but still during the night I was forced to use two blankets. Breakfast is average, they need to improve it. Location is great, in a quite lateral room to the pedestrian street.

Helpful?
Thank tarheel12670
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Poznan, Poland
Level Contributor
157 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed November 29, 2012

We stayed in Hotel Santakos-Best Western in Kaunas, Lithuania for only one night on our way to Vilnius. Sadly, it was a rather gloomy and rainy day so Kaunas was not at its best. Yet the Hotel was. It is a charming hotel in an old red brick house squeezed in a little street on the verge of the old... More 

Helpful?
Thank kwiewiorowski
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Dear Guests, Thank you very much for taking your time to share your positive feedback with us. We are extremely happy you enjoyed your stay at BEST WESTERN Santaka Hotel. We are glad the food was delicious and we managed to exceed your expectations! Looking forward to serving you again at Best Western Santaka Hotel, Warm regards from Kaunas, Inga... More 

Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed November 7, 2012 via mobile

A truly great hotel! Spent 3 nights in november. Clean, comfortable, well-located with almost every facility you'd expect from a fancy 5-star namebrand.The staff all speak English (unusual for Kaunas) and are friendly, helpful and intelligent. Only criticism is the wifi in the bedrooms which goes on and off at will.

Helpful?
Thank jontymgm
Inga K, General Manager at BEST WESTERN Santakos Hotel, responded to this review

Thank you for your stay at the Best Western Hotel Santakos. It was a great pleasure to serve you. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Best Westrn Santakos hotel is situated at the merging point of the centre and the Old town - in a calm J. Gruodžio street. In the aesthetic 100 year old building you can find a comfortable and elegant interior. Being away from home, you will find yourself quite at home at Best Western Santakos hotel! ... more   less 

Additional Information about BEST WESTERN Santakos Hotel

Address: J. Gruodzio Street 21, Kaunas 52316, Lithuania
Location: Lithuania > Kaunas County > Kaunas
Price Range: $57 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Santakos Hotel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Kaunas
Kaunas Best Western
Hotel Style:
#2 Luxury Hotel in Kaunas
#3 Family Hotel in Kaunas
#6 Business Hotel in Kaunas
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