We stayed at the Hotel Toliar for a long weekend in August. The hotel itself exceeded my expectations, as the rooms were renovated, big, had lots of storage space and spacious balconies with nice views. I have been coming to the Strbske Pleso area since I was a baby so I knew the hotel is quite old and was pleasantly surprised by the modern rooms. The rooms were very clean when we arrived. The location is also fantastic, close to the train station, lots of restaurants, a mini market and many beautiful hiking trails. The breakfast was alright, nothing amazing but not too bad either. The pool is quite small and has a view of the parking garage and guests unfortunately have to pay to enter. What was truly awful was the complete ignorance of COVID-19 rules. Nobody wore face masks anywhere, including the very crowded breakfast area (they still do open buffets even though every hotel I have been to since the beginning of the pandemic has now switched to the staff giving you the food you ask for). Guests do not wear face masks in the hallways, in the tiny elevator, in the reception area or, as I said, in the buffet line. And, unfortunately, the staff does not wear masks either. The cleaning staff wore no masks, the reception staff wore no masks, the spa staff wore no masks (incl. the masseuse), the restaurant staff wore masks on their chins. As a result, 3 out of 4 adults in our group got sick a few days after we came back home (luckily just a cold). I also didn't like that even though our rooms were very clean when we arrived, all the cleaning staff did during our stay was provide clean towels and new toilet paper but did not clean anything in the rooms (not even make the beds or wipe the floors). I cannot comment on the restaurant, we never ate there except for the breakfast, due to the bad reviews. Instead, I can highly recommend the restaurant Furkotka across the street which has fantastic food and very friendly staff (although they also don't wear masks, it seems that the local staff hopes for another lockdown).…
We stopped at the Toliar restaurant as it was snowing heavily and it was the closest place to stop for a coffee and a quick bite. The menu was limited when it comes to light bites. We ordered 2 black teas with milk, latte, fruit punch and a hot chocolate. In addition to this we asked for two small platters of cheese. The black tea arrived with milk and a slice of lemon. Hot chocolate took 10mins to arrive. The cheese platters were plates with 10 thin slices of cheese and 3 halved grapes. The service was poor. It was evident after a short while, only certain tables were getting attention.The staff were lacking customer service. I wouldn't recommend and certainly won't be returning.
The hotel is very nice, good restaurant and location. But they close the spa area one hour earlier and the staff there (in spa area) has quite rude behavior. We came to spa one hour before closing and every sauna was turned off already. The rest is fine and the rooms are really clean.
My boyfriend and I had a pleasant lunch at the hotel restaurant - I found the choice of food very nice as it wasn't just the typical lot you get at any other Slovak restaurant, but instead it consisted of a smaller choice of interesting dishes. The portions were good and filling, the prices were reasonable for High Tatras, especially since the hotel is right next to the train station on the way to the lake. The staff were very nice and the interior was lovely. Only one flaw - their card machine was broken, and although there is a very conveniently placed ATM in the lobby, it charged me 2€ despite the sign stating that it wouldn't and my bank does not charge any withdrawal fees.
Ist good for hikers, central location...some 50 m from the local High Tatras rawaystation. They cook good and provide prima Wellness with a small Pool that can make one, after a long mountinghike, reborn again. Plus Handy parking.