Hotel Riverside AquaCity
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Avg. $263 /night, 10/5 - 10/6
$346
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About
4.0
#1 of 2 resorts in PopradLocation
4.2
Cleanliness
4.4
Service
4.0
Value
3.9
Dear guests, enjoy absolute luxury with us at the foot of the High Tatras in the heart of Europe. Our unique European resort helps protect the environment by using top modern ecological technologies. AquaCity Poprad is a matchless complex with a variety of services that guarantee ideal holidays, unforgettable family trips or corporate events. The multipurpose resort offers accommodation, relaxation and wellness services, health tourism and sports, gastronomy and congress services for business clients. There are 3 hotels in the resort – Riverside, Seasons, Mountain View in Poprad. The thermal water park features 14 outdoor and indoor pools (overall water area of 3,500m2), a fitness centre, a cryotherapy centre, Interklinik Poprad – a health and beauty clinic, a 2-storey wellness and spa centre with an area of 1,600 m2, massage centres, bars, restaurants, kid’s corners, playgrounds and congress venues.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Tennis court
Water park
Babysitting
Internet
Sauna
Hot tub
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Ski In / Ski Out
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Housekeeping
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Russian, Czech, German and 2 more
Location
Sportová 1397/1, Poprad 05801 Slovakia
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 66 out of 100
66
Poprad-Tatry Airport
3.1 mi•
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49 Restaurants
within 0.75 miles
122Reviews2Q+A11Room tips
Reviews
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Detailed Reviews
Arrived to Poprad from Kosice Airport by cab to a super modern structure with 2 pools and massage spa as well as excellent restaurants and awesome luxurious rooms overlooking the High Tatras mountais.
I was surprised to find such a beautiful architectural wonder run by thermal energy with a zero carbon print.Even the fountain in the front entrance is very warm and seems like a bubbling brook.
The check in area strangely is not located in the main floor but in the 3rd. reached by a beautiful glass elevator while viewing the different services offered.
My room was very spacious and modern with a great bathroom with all the modern conveniences,fluffy terry cotton robes and very modern
beds with impeccable linens.A balcony with a table and chairs to relax outdoors,as well the view of the Tratras and ski runs made the room look and feel super luxurious.
I can't say enough about the wonderful breakfast with all the imaginable dishes you can ask for like cold cuts,assorted breads and pastries,donuts,cereals,fresh fruits,yogurts,coffee and teas,freshly cooked eggs any style by a chefs right in front to you,pancakes,omelets,sausages,bacon,pates and many other items
unfamiliar to me.
Check out was very fast and the young lady that helped me Lili went out of her way to insure my cab would arrive on time to Kosice Airport
about 1 hour 20 minutes away.Thank you Lili !!
This hotel is an excellent place for families with children with plenty of activities for all as well as a get away relaxing place with wonderful spa services,massages,saunas and other pampering luxuries at a very good price.
The area in abundant with old castles,churches and walled old towns to explore as well as nature walks and ski areas.
I can't wait to go again for a much longer stay.
I was surprised to find such a beautiful architectural wonder run by thermal energy with a zero carbon print.Even the fountain in the front entrance is very warm and seems like a bubbling brook.
The check in area strangely is not located in the main floor but in the 3rd. reached by a beautiful glass elevator while viewing the different services offered.
My room was very spacious and modern with a great bathroom with all the modern conveniences,fluffy terry cotton robes and very modern
beds with impeccable linens.A balcony with a table and chairs to relax outdoors,as well the view of the Tratras and ski runs made the room look and feel super luxurious.
I can't say enough about the wonderful breakfast with all the imaginable dishes you can ask for like cold cuts,assorted breads and pastries,donuts,cereals,fresh fruits,yogurts,coffee and teas,freshly cooked eggs any style by a chefs right in front to you,pancakes,omelets,sausages,bacon,pates and many other items
unfamiliar to me.
Check out was very fast and the young lady that helped me Lili went out of her way to insure my cab would arrive on time to Kosice Airport
about 1 hour 20 minutes away.Thank you Lili !!
This hotel is an excellent place for families with children with plenty of activities for all as well as a get away relaxing place with wonderful spa services,massages,saunas and other pampering luxuries at a very good price.
The area in abundant with old castles,churches and walled old towns to explore as well as nature walks and ski areas.
I can't wait to go again for a much longer stay.
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Date of stay: October 2015Trip type: Traveled with family
Rooms
Location
Service
Room Tip: The mountain view side offers great views but keep in mind the weather might be cloudy or rainy..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very modern hotel with great amenities. Although the staff did not speak much English, they went out of their way to make us feel comfortable. The restaurant food was amazing. Love the free entrance to Aqua City. Can't beat the value at this hotel.
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Date of stay: September 2015Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Almost ten years ago I visitied AquaCity. I cannot believe the transformation.
I really enjoyed the original hotel the the addition of the Mountain View is outstanding.
They have added so much since I last went I don't know where to start.
The new childrens' attractions are great - as is the new Laser shows and even more another Spa centre which mean we can relax while the kids play.
Nows it's about two hours from Luton so another reason to go. The added bonus few Brits - enjoy it.
I really enjoyed the original hotel the the addition of the Mountain View is outstanding.
They have added so much since I last went I don't know where to start.
The new childrens' attractions are great - as is the new Laser shows and even more another Spa centre which mean we can relax while the kids play.
Nows it's about two hours from Luton so another reason to go. The added bonus few Brits - enjoy it.
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Date of stay: July 2015Trip type: Traveled with family
Rooms
Location
Service
Room Tip: Amazing views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed 3 nights in Mountain View resort in apartment with two children. Far from luxury accomodation. The food and services ok for 3 star hotel, not for 4 star hotel. Inside pools ok, outside pools reasonable. For money we payed you can find much better hotel with pools in Slovakia.
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Date of stay: July 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm a big fan of this place. For such price you will not find 4 stars hotel with such elegant restaurant, saunas, swimming pools. Lovely view for Tatry mountains. During summer time additional outside pools open. Great place for families with small kids. Starting with special pools, lot's of places were kids can play and have fun. Parking next to the hotel. Hotel is not far away from the center of Poprad, approx. 15 min walk. I strongly recommend this place.
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Date of stay: February 2015Trip type: Traveled with family
Rooms
Service
Sleep Quality
Room Tip: If you will have a choice take a room on the 3rd floor. You will not need to take elevator twice...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The mountain view hotel is a 4 stars structure completed with a spectacular swimming pool centre. The available swimming pools are: one olimpic, two thermals (outside), three with water plays and hydro massages, and in one of these there is a pool bar where it is possible drink some cocktails directly in the water. Complete the structure a great spa center with different massage type, a gim, and a wellness area with different saunas and hydro massage possibilities.
A very good experience.
In the room the whole swimming center is included. The price is good.
A very good experience.
In the room the whole swimming center is included. The price is good.
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Date of stay: September 2015Trip type: Traveled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Easy to find. Check in went very smoothly.
We had a reservation for Seasons, my spouse checked out both Seasons and Mountain View, not even close. Stay at Mountain View. We stayed four nights.
Hotel guests get separate monitored parking.
The rooms are spacious with his and her robes.
The bed is comfortable. The air conditioning can be hit or miss. There is a nice little patio with a view of the Tatras.
We were on half board, that is breakfast and dinner included. Both breakfast and dinner are buffet. Breakfast is quite good, dinner is standard fair with nothing very fancy.
Service is bad, too in different. We tip well as Canadians, but ended up tipping very little. For a buffet breakfast we usually leave four dollars, two each. Most mornings we couldn't get a staff member to help us. For a buffet dinner we would normally tip between 8 and 30 dollars. Most nights we would only leave a couple of dollars. I'm only mentioning this in the hope that the management tell their staff. Also many nights we couldn't order a wine or a cocktail, so the hotel lost out on that income. We also found that some of the female staff can be very rude with female guests. (Cultural??)
The pools are great, with a laser light show at 9:30 pm. There is a separate steam area, with hot pool. (WARNING for you North Americans, you are expected to go buff with a supplied sheet.) I especially liked the steam then a cold shower, then into the ice room. Quite literally a room with ice and snow on the floors and walls. Great fun.
We would return but next time I would not tolerate rudeness to my spouse. It takes a lot to get Canadians riled up.
We had a reservation for Seasons, my spouse checked out both Seasons and Mountain View, not even close. Stay at Mountain View. We stayed four nights.
Hotel guests get separate monitored parking.
The rooms are spacious with his and her robes.
The bed is comfortable. The air conditioning can be hit or miss. There is a nice little patio with a view of the Tatras.
We were on half board, that is breakfast and dinner included. Both breakfast and dinner are buffet. Breakfast is quite good, dinner is standard fair with nothing very fancy.
Service is bad, too in different. We tip well as Canadians, but ended up tipping very little. For a buffet breakfast we usually leave four dollars, two each. Most mornings we couldn't get a staff member to help us. For a buffet dinner we would normally tip between 8 and 30 dollars. Most nights we would only leave a couple of dollars. I'm only mentioning this in the hope that the management tell their staff. Also many nights we couldn't order a wine or a cocktail, so the hotel lost out on that income. We also found that some of the female staff can be very rude with female guests. (Cultural??)
The pools are great, with a laser light show at 9:30 pm. There is a separate steam area, with hot pool. (WARNING for you North Americans, you are expected to go buff with a supplied sheet.) I especially liked the steam then a cold shower, then into the ice room. Quite literally a room with ice and snow on the floors and walls. Great fun.
We would return but next time I would not tolerate rudeness to my spouse. It takes a lot to get Canadians riled up.
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Date of stay: June 2015Trip type: Traveled as a couple
Location
Cleanliness
Service
Room Tip: Mountain view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel in the second half of October 2015 (4 nights). The hotel was chosen as a starting point for a day of trekking on National parks of Slovakia. The choice proved to be very successful. After 5-6 active time crossings was nice in the evening to relax in a comfortable hotel room and relax in the thermal pools of Aqua park. Very convenient that the room price includes half Board (very good food) and a visit to the water Park and some Spa treatments. The room is very clean, cleaning was carried out regularly. Outside - views of the High Tatras (recommend a room above the third floor). In the evening, the entertainment event (the laser light show, disco, etc.). Score - excellent!
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Date of stay: October 2015Trip type: Traveled as a couple
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked through a great deal on Wowcher which was £129 for 3 nights half board including all facilities and cryotherapy. We had to book flights which were only 50 pounds each return from London Luton.
The airport is very small which makes the experience even easier.
Transfers were also included and when we arrived at reception we were already very impressed!
Staff at the desk were fluent in English and very polite and courteous.
We requested a room on the top floor and on arrival we couldn't believe how nice it was. It had a balcony with a beautiful view of the mountains, a large bathtub to soak in and even a reasonably priced minibar.
Facilities in site were our of this world. We didn't take our children but there were so many times we wished we had as there is so much to do for adults and kids.
The spa and wellness centre was the best I've ever seen, the pools were varied and warm and the laser show at night was fantastic.
We did the cryotherapy where you walk slowly In a room for 3 minutes at -130°C which has health benefits...certainly an experience.
We tried some skiing which was a 15 minute ride from the hotel. We also walked to the shopping areas of Poprad which even in the snow was am easy walk.
The food was excellent with a good variety of flavours from all over Europe. The waiters and waitresses were very polite and tried to translate even if their English wasn't fluent....it's better than my Slovakian!
The only minor point was the room was very hot. There was air-conditioning but we couldn't figure it out. If we'd asked I'm sure the friendly staff would have helped.
I really hope they put an offer on groupon again as I want to take my whole family and my brothers family next time.
Best hotel I've ever stayed in and Poprad is a beautiful place to stay!
The airport is very small which makes the experience even easier.
Transfers were also included and when we arrived at reception we were already very impressed!
Staff at the desk were fluent in English and very polite and courteous.
We requested a room on the top floor and on arrival we couldn't believe how nice it was. It had a balcony with a beautiful view of the mountains, a large bathtub to soak in and even a reasonably priced minibar.
Facilities in site were our of this world. We didn't take our children but there were so many times we wished we had as there is so much to do for adults and kids.
The spa and wellness centre was the best I've ever seen, the pools were varied and warm and the laser show at night was fantastic.
We did the cryotherapy where you walk slowly In a room for 3 minutes at -130°C which has health benefits...certainly an experience.
We tried some skiing which was a 15 minute ride from the hotel. We also walked to the shopping areas of Poprad which even in the snow was am easy walk.
The food was excellent with a good variety of flavours from all over Europe. The waiters and waitresses were very polite and tried to translate even if their English wasn't fluent....it's better than my Slovakian!
The only minor point was the room was very hot. There was air-conditioning but we couldn't figure it out. If we'd asked I'm sure the friendly staff would have helped.
I really hope they put an offer on groupon again as I want to take my whole family and my brothers family next time.
Best hotel I've ever stayed in and Poprad is a beautiful place to stay!
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Date of stay: January 2016Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AquaCityPPOfficial, Manažér at Hotel Riverside AquaCity
Responded Sep 19, 2016
Dear Martina, thank you for visiting our hotel and sharing your feedback. We are happy to hear your positive comments and we believe it was not the last time you visited AquaCity. Looking forward to meet you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a little over a week here and had a truly super time. The AquaCity complex itself is in town, not in the mountains, and sits between two old town centres. At first I thought 'crikey, it's an old Soviet training centre', and certainly the main swimming pool originates from those times, but they have really upgraded the whole place. The Mountain View is a small hotel extension added to the north of the swimming hall and does have a view of the Tatras. They are so close that on clear days we could see skiers on the slopes.
The room itself was spotless and very well appointed. It felt very clean and 'Danish', and we had robes and a large bathroom. A short walk down to the main hotel area brought you to the reception area, which has a nice bar/coffe bar. The front desk staff could not be nicer, and we had no trouble being English speakers.
The restaurants were a short elevator ride up or down. We went to the buffet every night (and this is where we had buffet breakfast). The meals were great: they always had a low fat option, a vegetarian option, and usually a specialty of local cuisine, which I can say from repeat visits were great. The chicken noodle soup was the best I've eaten. Breakfasts offered yohurt, cereal, cold and hot choices, and really delicious coffe and hot milk (and hot chocolate).
The thermal pools were outdoors and HOT. The outdoor pool is not as big as the 50 metre indoor pool, but it was longer than I was used to (good for me!). The spa area had lots of jets, jet baths, hot water, etc. Offically these are not par tof the hotel, but i am putting them in this review anyway, because it is all one complex.
We had lunch every day in the pool cafe. The pool facilities are open to the public, and it was really nice to have local families and bunches of school chilren there to enjoy or to learn to swim.
We were on half-board, which included free access to the pools and spa, and my goodness it is a bargain. Plus free transfers to and from the airport! Are we going again? You bet!
The room itself was spotless and very well appointed. It felt very clean and 'Danish', and we had robes and a large bathroom. A short walk down to the main hotel area brought you to the reception area, which has a nice bar/coffe bar. The front desk staff could not be nicer, and we had no trouble being English speakers.
The restaurants were a short elevator ride up or down. We went to the buffet every night (and this is where we had buffet breakfast). The meals were great: they always had a low fat option, a vegetarian option, and usually a specialty of local cuisine, which I can say from repeat visits were great. The chicken noodle soup was the best I've eaten. Breakfasts offered yohurt, cereal, cold and hot choices, and really delicious coffe and hot milk (and hot chocolate).
The thermal pools were outdoors and HOT. The outdoor pool is not as big as the 50 metre indoor pool, but it was longer than I was used to (good for me!). The spa area had lots of jets, jet baths, hot water, etc. Offically these are not par tof the hotel, but i am putting them in this review anyway, because it is all one complex.
We had lunch every day in the pool cafe. The pool facilities are open to the public, and it was really nice to have local families and bunches of school chilren there to enjoy or to learn to swim.
We were on half-board, which included free access to the pools and spa, and my goodness it is a bargain. Plus free transfers to and from the airport! Are we going again? You bet!
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Date of stay: March 2016Trip type: Traveled as a couple
Value
Rooms
Service
Room Tip: Higher rooms would give you a great view of the Tatra Mountains, but then they all do.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AquaCityPPOfficial, Manažér at Hotel Riverside AquaCity
Responded Sep 19, 2016
Dear Visitor, thank you a lot for your visit and positive feedback. You are always welcome in AquaCity Poprad again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jak najbardziej. Kupcie sobie wejście na tą strefę i macie wszystkie atrakcje dostępne włącznie z basenami. Nie ma zamkniętych bramek dla was
"Higher rooms would give you a great view of the Tatra Mountains, but then they all do."Read full review
"The mountain view side offers great views but keep in mind the weather might be cloudy or rainy.."Read full review
PRICE RANGE
$163 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resort aquacity mountain view
LOCATION
SlovakiaPresov RegionPoprad
NUMBER OF ROOMS
41
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Riverside AquaCity
Which popular attractions are close to Hotel Riverside AquaCity?
Nearby attractions include AquaCity Poprad (0.03 miles), Spišská Sobota Old Town (0.6 miles), and Church of St. Egidius (0.4 miles).
What are some of the property amenities at Hotel Riverside AquaCity?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Riverside AquaCity?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Riverside AquaCity?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Riverside AquaCity?
Conveniently located restaurants include La Primavera, Pivny Dom Dobre Casy, and Vino&Tapas.
Are there opportunities to exercise at Hotel Riverside AquaCity?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Riverside AquaCity have airport transportation?
Yes, Hotel Riverside AquaCity offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Riverside AquaCity located near the city center?
Yes, it is 0.3 miles away from the center of Poprad.
Are any cleaning services offered at Hotel Riverside AquaCity?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Riverside AquaCity?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Riverside AquaCity offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.