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Spirit Hotel Thermal Spa

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Vadkert koerut 5, Sarvar 9600 Hungary
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Traveler (631)
Pool & Beach (117)
Dining (26)

About

#1 of 9 hotels in Sarvar
Location
Cleanliness
Service
Value
The Spirit Thermal Spa***** in Sarvar, Hungary's latest five-star-hotel, opened its doors in March 2008. Offering 273 style furnished hotel rooms and suites, the newly built unique hotel of Europe meets every requirement of the five star level. There is a spa- and wellness area of more than 10.000 sq m with 22 pools and a large therapy, beauty and medical spa centre. The medical services are based on the thermal water of Sarvar.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Bowling
Kids pool
Secured parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Plunge pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Wine / champagne
Poolside bar
Billiards
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, German, Hungarian
696Reviews9Q+A60Room tips
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Andras wrote a review Sep 12
56 contributions8 helpful votes
+1
I’m going to divide my review into different areas as the overall experience quite good but certainly needs massive improvement on different levels. This was a last minute booking directly through the hotel for only adults weekend. The reservation team was efficient and responded to my request within 60 minutes. There was no downpayment, the stay had to be cleared upon arrival and obviously the extras when we were leaving. I’m mentioning this because in Hungary a 2 night stay normally use to be cheaper. Many times I stay in 5 star hotels but this is a bit more expensive than the competition. Parking the car is on a fenced plot across the road what can accommodate at least 100-150 cars in the same time. Early birds can get a parking place closer to the gate and the hotel but those who arrive later have to walk through the area (I don’t think that’s an ideal situation on a rainy day - luckily we had clear sky during our stay) what might take 4-5 minutes with an average pace. Entering the lobby you immediately realise the quality, the designer top notch things. The reception staff was very polite and probably trained according to industry standards. Greeted us than while we were there he always called on my surname. It was not like in many hotels where they just call you sir or madam. Now lets talk about the staff - wherever we went in the facility we could see that these people are professionals on their fields. They know exactly what they do and most of the time they did the extra mile for us. The restaurant and the bars (lobby bar and the pool bar) have whatever you need. Food , beverages … simply excellent. The spa can offer a tranquil place for relaxation indoor and outdoor. Waiters and poolside staff were ready to create an atmosphere where we could switch off for at least a short period. This area was also simply … excellent. The only disappointment we had was the room. We booked a “premium” room… The price was premium but the quality barely reaching a 3 or 4 star room’s level. I understand that the rooms are not meant for staying longer hours in a facility like this and from our point of view it was just for sleeping because the whole hotel and spa experience was our main goal but still raises some issues. Before I jump deeper into details let me note that as per the hotel’s advertisement refurbishment of the rooms are going to be done by 2022. Couldn’t they just do it during the lockdown…hmmm? This raised our eyebrow. When we entered the room it gave us the feeling of a worn hotel room. Just a short list (some pics are attached): - chipped wall edges, - worn carpet - chipped furniture frames - it was dirt and dust under the bed - cal on the shower hinges - the bathroom floor had some stains on the floor what has been left there probably before us We requested housekeeping to clean up our room after the first night but they forgot to replace the towels (though we left them on the floor), the bin hadn’t been emptied in the bathroom. Something else what was a bit strange. They provided 2 worn children’s size bathrobes for an only adults weekend 🤣 but might have been a mistake…luckily it was sorted.
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Date of stay: September 2021Trip type: Traveled as a couple
Room Tip: Expect luxury but be ready to pay for it.
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Response from Spirit Hotel, Other at Spirit Hotel Thermal Spa
Responded 1 week ago
Dear Guest, Thank you so much for taking time to let us know about your recent stay. It is a pleasure to receive such detailed positive and constructive feedback of your experiences, and we are absolutely delighted to learn that you overall had an enjoyable experience. We are very proud that you have find our team professional and polite. It is no different in luggage and car service, our bellboys are always at your help and service at parking and delivery of cars, it belongs to our five star service, it is not needed to walk from parking area to the hotel building. However, we are sorry to hear about your disappointment regarding the room. As you have mentioned, we are planning to renew the rooms in frame of Kisfaludy Accommodation Development Program. We have completed the new room designs, now we can focus on construction. We hope it will serve the full satisfaction our honored guests. We couldn’t manage it during the lockdown, because we’ll accomplish the renewal through the mentioned tender. In all bathrooms there is a marble flooring, which is a very sensitive surface, E.g. perfume, aftershaves drink into it, acids eat it. We can remove this damages only with special burnishing, what we are planning in regular intervals in rooms and public areas. Thank you for your feedback. We are very sorry about the wrong size bathrobes and daily room cleaning, we will put a highlighted attention in the future. Thank you again for your detailed review, we hope we will have the opportunity to look after you again soon. Best regards from Sárvár, your Spirit team
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György F wrote a review Aug 2021
Badacsonytomaj, Hungary3 contributions2 helpful votes
Well I was not impressed at all… It is not adequate for 5 stars in my opinion ! Room 163 is muchmuch below the average , and It is like 3 stars at max! But it is not just the room that I disliked! I did not like the staff as well! I had to ask for cleaning because they did not do it themself The wellnes is good , but nothing exceptional. The food is also average, so there is not much to like about this place… I know I sound sour, but I am not! I think I am objective! This is an overpriced , old place with some possibilities that nobody really uses…
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
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Response from Spirit Hotel, Other at Spirit Hotel Thermal Spa
Responded Aug 12, 2021
Dear Guest, Thank you so much for taking time to let us know about your recent stay. We are very sorry that your time with us was not as expected. We are so sorry about the mentioned inconveniences, we are working every day for the satisfaction, relaxation our guest in every our departments. We would like to ensure you, that we keep a highlighted attention to hygiene and cleanliness in the whole hotel all the time, including daily room cleaning. However it can happen- because of our high occupancy- that our housekeeping team clean the room in the afternoon, thank you for your understanding. We are happy to inform you that our Spirit Hotel has an opportunity to renew the rooms in frame of Kisfaludy Accommodation Development Program. We have completed the new room designs, now we can focus on construction. We hope it will serve the full satisfaction our honored guests. Anyway we would like to ensure you that we are in any question, request at your help and service during your holiday and we are especially grateful if you tell us during your stay so we have an opportunity to provide them as soon as possible. Thank you again for your comments and feedback, we do hope you have a lovely memories about your stay and we will have the opportunity to look after you again soon. Kind regards from Sárvár, your Spirit team
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donat56 wrote a review Jun 2021
Budapest, Hungary51 contributions23 helpful votes
Being a return customer (this was our 9th stay), we were a bit worried, not having been for the 4 last years, what are we going to find following the unexpected and long, COVID closedown. We were truly positively surprised to see that much of the staff we knew earlier, were there, and the hotel has visibly renovated parts of the infratrsucture. The spa area is still exceptionally clean and spacious, the food choice was correct, the staff is extremely polite and well trained, the welness personel professional. A special thanks to Balláné Éva, for the massages and "Orsi and Móni" for keeping our room always tidy and well equipped. We have particularly appreciated the effort the hotel has taken to keep the staff during the difficult times. Being once again satisifed with the service, being a return customer, I take the liberty to just make a couple of suggestions. A minor, but sometimes bothering, detail we found was, that the numerous clocks in the establishment were not synchronised. As we tried to be on time for all treatments, sauna sessions, we were surprised that starting in time brought us to be ahead of time with a quarter of an hour sometimes. I do not think there is need for a central synchronization, but perhaps once a day somebody could just go around with a mobile phone, and set the times. We also remarked that despite a lot of renovation we saw was done, but the wooden tiling around the thermal outdoor pool is coming loose, and being in slippers, I almost fell a couple of times. I think it deserves a renewal. And finally, the "Kings massage" therapy, no longer available, is really missed not by us only, as we heard. Perhaps it would be worth to reintroduce it. We look forward to our 10th "anniversary" stay soon, although I see the loyalty system has changed, since our first stay in 2009. Donát Kiss and Judit Márta dr.
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Date of stay: June 2021
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Room Tip: Ask for a room with the balcony not giving on the road side, in case there are some "easy...
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Response from Spirit Hotel, Other at Spirit Hotel Thermal Spa
Responded Jun 24, 2021
Dear Ms. Dr. Judit Márta! Dear Mr. Kiss! Thank you so much for taking time to let us know about your last stay in our Spirit Hotel. First of all we would like to thank you your kindly words, appreciation and you reflections regarding our work and recovery. Special thanks for your lovely words to our colleagues all departments, certainly we will forward them. Thank you for your constructive feedback concerning synchronization of clocks and the wooden floor in thermal are. Our King massage is ca. 3 years ago not available in our hotel, but we offer among others authentic, traditional Ayurveda treatments with herbal medicine products, further personalized mySPIRIT massages with bio oil. We are glad to offer you similar treatment at your next stay. We are very happy to hear that you are planning to visit us in the near future, it will be certainly our pleasure to welcome you back soon. In the mean time we wish you a lovely summer from Sárvár, your Sprit team
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Elia B wrote a review Oct 2020
3 contributions5 helpful votes
First of all. It’s not a 5 star hotel. Maybe a 4. The most shocking thing is that during a Covid period they keep the buffet dinner with the guests touching without protections all the spoons and forks. Wherever in Europe, buffet dinner was cancelled. Maybe for Hungarians is a high quality hotel, but once you traveled in big cities in the world you will understand that this is not a 5 stars. In a 5 stars hotel the cuisine should be excellent, not here. I repeat any attention to Covid protocol, but of course Hungarians do not pay attention at all. Because they don’t give a s**t. Really really expensive like Marina by the bay in Singapore, but it’s not the same. I paid less in Dubai for a hotel like this. They came to knock at 9.30 in the morning while we were sleeping to ask what we used from Minibar... is it normal ? If it would be a 4 stars and it would cost less I could understand. The only good thing is the Spa, but for the rest the service is really low level. Like many things in Hungary. So let’s improve guys... Bye
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
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Response from Spirit Hotel, Other at Spirit Hotel Thermal Spa
Responded Oct 21, 2020
Dear Guest, Thank you for taking time to let us know about your recent stay. We pay a highlighted attention to hygiene and cleanliness in the whole hotel all the time. In this Covid period we took actions in many areas in our Spirit Hotel, among others in the restaurant. We have put month ago disposable gloves and information tables to all buffet desks, we ask our guests to use this gloves every time and we offer our help to serve to food. Besides we ask and call our guest in many areas to keep 1,5 m distance (elevators, saloon etc.), we have although laid matrices in front of the reception. As a matter of course we have put hand disinfection machines in many places. The relaxation and recreation our guests is very important to us, that’s why we’ve put all rooms besides the “Do not disturb” card “No minibar refill” card, so if you hang it out, we will never disturb your sleeping. We are very sorry for the inconveniences. We hope you have a lovely memories about your stay too. With our best wishes from Sárvár, your Spirit team
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Judit K wrote a review Sep 2020
Budapest, Hungary4 contributions4 helpful votes
I have stayed in the hotel for my birthday with my husband. Spent two days there. Hospitality was fantastic. Rooms are also fairly big with a great balcony. Wellness was also divine along with the taste and choice of food. 5 star for a reason!
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Spirit Hotel, Other at Spirit Hotel Thermal Spa
Responded Sep 18, 2020
Dear Judit, Thank you so much for choosing our Spirit Hotel Thermal Spa for relax and your birthday celebration and for taking the time to let us know about your recent stay. It is a pleasure to receive such detailed positive feedback of your experiences, and we are delighted that you enjoyed your time with us. We hope we will have the opportunity to look after you again soon. Best regards from Sárvár, your Spirit team
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PRICE RANGE
$258 - $316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
spirit hotel thermal sarvar
LOCATION
HungaryWestern TransdanubiaVas CountySarvar
NUMBER OF ROOMS
271
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Frequently Asked Questions about Spirit Hotel Thermal Spa
Which popular attractions are close to Spirit Hotel Thermal Spa?
Nearby attractions include Nádasdy Ferenc Museum (0.7 miles), Sarvar Arboretum (0.6 miles), and Boating Lake (0.2 miles).
What are some of the property amenities at Spirit Hotel Thermal Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Spirit Hotel Thermal Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Spirit Hotel Thermal Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Spirit Hotel Thermal Spa?
Yes, secured parking is available to guests.
What are some restaurants close to Spirit Hotel Thermal Spa?
Conveniently located restaurants include Onyx Garden, Neo Restaurant & Café, and Brick Bistro.
Are there opportunities to exercise at Spirit Hotel Thermal Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Spirit Hotel Thermal Spa have an airport shuttle?
Yes, Spirit Hotel Thermal Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Spirit Hotel Thermal Spa located near the city center?
Yes, it is 0.8 miles away from the center of Sarvar.
Are pets allowed at Spirit Hotel Thermal Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Spirit Hotel Thermal Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.