Me and my boyfriend were given used beds (just before coronavirus exploit!!). When asking for a refund the receptionist didn't care at all. Moreover the communication is not good, looks like they don't speak to each other.
Really nice hostel,totally worthy of money, staff is more than nice, rooms are clean, food is okay, and have really nice experience here.. you can meet new people if you are travelling alone, and definitely next time I'll stay there as well..
Two friends were staying at this hostel and 2 days ago they got drugged by a guest and stole from them 400 Euros on of the lockers and 600 Euros from the pillow of my other friend. We went to the police and the police even awere us to not go to this hostel because there are lot of same reported cases.
I arrived very late and there was no problem with the check in, the place is clean and the rooms are great. Easy to find! Very quite, luckily in my room there was no noisy guest and the breakfast is very good.. in the heart of the city perfect if you like to walk around and the staff was friendly and nice. I actually wish I would have stayed more. I really recommend this place!
I got to the entrance of this hostel quite late at night, and had to press a buzzer to be let in. The entrance is quite dark, and scary. I was not sure where to go, the lift was very small, and I was not sure which floor to go to, so I took the stairs. I was checked in quickly, and was asked to pay 5 euros as a deposit for my key card. My room was up a few sets of stairs with no lift. There was a fully functioning kitchen, and a seating area, as well as 2 computers, right outside my dorm. There was not enough shower rooms, or toilets between the amount of dorms on the level I was on. The doors to the dorms did not close properly. The hostel provides drinking tours etc. I was woken each night, due to the noise of others coming back drunk late at night using the kitchen area, directly outside the dorms, to continue drinking, eating and chatting. The breakfast was nice. I asked reception a couple of questions, which they didn't seem to know the answer to, and was quite rude about. On check out there was no where I could leave my luggage, and was told to leave my luggage in the reception area, at my own risk. I never used the metro once, as everything I wanted to see was within walking distance. There was lots of food places to eat nearby.…