Superb! Absolutely the best you ever had! The staff is excellent, just like the room and all the services. We were on the 7th floor, we could see the Bazilika and the Budapest Eye through the window. In the room you can find everything, even an ironing board. The minibar is more than needed. The wellness was really clean and enough for 2 of us - because of the COVID we could get it for an hour.
Located in the very hearth of the Budapest, the Ritz Carlton hotel is really amazing, we had a room on the 8th floor which was large enough for our family of 4. Beautiful Ipanema restaurant at the ground floor is serving delicious foods (not only Brasilian ones). Kids enjoyed spa really much, especially hot water jacuzzi :) The best part of the hotel is their amazingly kind multinational staff, who really made sure we feel like home, and they really overdelivered in what we expected - small presents and coloring staff/toys for kids, a small tent inside the room, they even had MasterChef course in making muffins for the boys! 🥰 Huge recommendations for families with kids
Stayed as a reviewer for The National newspaper but have also written a much longer review in my new travel book: 'Escape to Budapest: Moving to Europe's Coolest Capital'. You can read two chapters for free on Amazon.co.uk. This hotel is owned by the Dubai hotel king Khalaf Al Habtoor who loves Budapest and also owns the Inter-Con. He bought the hotel, then Le Meridien just after the Global Financial Crisis and upgraded it to a Ritz-Carlton with a complete makeover. There is a new Brazilian restaurant since my last review, so I must go back. If you like art deco this is the place for you. True style never goes out of fashion, and you are on the Fashion Street when you stay at the Ritz.
Very very very polite and helpful staff. Beautiful restaurant under the cupola. Delucious meals. Spacy room with big bathroom, also well equipped. In the middle of the pandemic times the hotel gave the feeling of safety.
We spent 4 nights at the hotel in mid February 2020, just prior to Covid-19 starting to cause havoc around the world. The hotel is centrally located on Deak square, right next to a major Metro hub. We booked a Club room using 62K points a night, but as no Club rooms were available, we received a Deluxe room with a view and Club benefits – room 724. Check in was quick and we were able to check in as early as 11:15AM. We were offered an upgrade to a suite for an exuberant sum, which we declined. Our room was a very spacious corner connecting room on the 7th floor with views to the Budapest Eye and the Basilica. It featured 2 queen beds, a large TV (with very few decent channels), a work desk and chair, a sofa and a coffee table, a minibar, a safe and some fine lighting elements. The bathroom was large with a tub, toilet, shower (with a rather weak water pressure), sink and Asprey amenities (the Purple Water series). Unfortunately, after the 1st night, the bathroom started smelling of sewage and urine, and despite reporting this, it was not resolved throughout our stay. Housekeeping was pretty average with sheet not being replaced (despite asking for them to be replaced), missing amenities we had to repeatedly ask for, and a torn towel and sheet. The shaking from the Metro were felt in the room, as was the noise. There was zero isolation from the street noise (and Deak square is VERY noisy throughout the day and night and lorries constantly beep when unloading goods at the hotel’s side), zero isolation from the connecting room (which felt VERY embarrassing at times…) and no decent light-proofing at all. The hotel featured a nice gym and a beautiful small pool with a tiny hot tub, which was open until 10PM. The pool was too cold for comfort (at 28 degrees) and the hot tub was only 36 degrees. There were barely any loungers next to the pool, which means the place was packed when 10 people were there. The Club lounge is located on the 8th floor and is open from the early morning until 10PM. It features an all day hot and cold drinks and some nibbles. Breakfast was VERY poor with very little to choose from (we were not given the option to have breakfast at the downstairs restaurant). Brunch included soup, sandwiches and salads. Afternoon tea time featured some pastries and sweets. Dinner was a small buffet with several hot and cold choices to choose from. Desserts were rather average generic desserts with nothing authentic nor Hungarian. Unfortunately, the hotel’s policy is to allow children at the lounge at all times, which totally destroys the atmosphere, especially in the late evening (unless your idea of fun is screaming children running all over the place and their parents ignoring them). The attendants at the lounge, however, were charming, and even offered us 2 bars of chocolate upon checking out. Bottom line – while this is a good hotel, we expected much, much more from a Ritz Carlton, but it seems the hotel has somehow maintained the level of Le Méridien (which it was until Ritz Carlton took over).…