On our second visit to Budapest, this was a fantastic way to kick off our 2022 EuroAdventure on the Danube. Comfortably located within walking distance to our favorite restaurant, cafes, bars, and shopping districts. Not to mention historically-significant sites. Amazing staff that went beyond the call of duty to assist us to break last Euro bills by pooling other staff. Very helpful. Concierge made some very excellent recommendations and made sure we had reservations. Our room was kept immaculately clean. Nice gym with all the equipment I needed. We had a relaxing soak in the rooftop pool. My wife enjoyed her spa treatment. Overall a wonderful 5-Star experience to help kick off our river cruise. We will be back.
We loved, loved, loved the Ritz Carlton Budapest. The location was great, very convenient to everything. The staff was amazing. Ravi, the front desk manager, provided amazing service throughout our stay. The lobby staff greets you by name and is very friendly. Service throughout the hotel was great in general -- concierge, housekeeping, gym/pool, literally every single hotel employee we walked past. Service at breakfast was excellent. We ate dinner at the restaurant on site one night -- again, great service. We also got some desserts one afternoon in the cafe. The opera cake and cookies were great, along with the service. The hotel staff really pampered us and made sure we enjoyed our vacation. Our room was great too. We had a view of fashion street on one side and the park on the other. The bathroom was spacious and the toiletries were nice. I like how they had full-sized toiletries so we didn't have to keep running out of little bottles of shower gel and shampoo. Just to give you an example of the outstanding service -- the day we arrived, I picked up the room phone to call the front desk. It would not connect. I tried again. It didn't work. I hung up and the phone rang immediately; they were calling me back. It still wouldn't connect properly and I could not hear anything. I hung up and figured I would just talk to them when we went down. Not three minutes later, there was a knock on the door. The engineer was there to fix the phone. Amazing stay! We'll be back!…
I attended joga session with my daughter on Wednesday the first time. Not only the yoga was great but we were very impressed by Gabor’s helpful and professional service. He completed our Ritz Carlton experience. We will be definitely back.
We visited their famous sunday brunch with my family. Service is exceptionel as well as the ambience and the brunch. Fresh seafood platters, ice cold mimosas and amazing desserts accompanied with live music situated in an architecturally beautiful lounge. Higly recommended!
The staff at Ritz Budapest are exceptionally amazing. The property is beautifully situated in a central location - beauty surrounded by beauty. The best about this trip was Jazmin from the club lounge. She knew me by name, knew my drinks and dietary. I was in Europe for 3 weeks, the last week I was so home sick - thanks Jazmin for your amazing hospitality, you welcomed me when I was in need to go home. Thanks, as I’m beyond greatful and thankful.
A 5-star treatment! Really high end all way through our 2 hour treatment. Highly recommend! Different choices of oils that they also warmed up to maybe 38 degrees (C) before applying it on your skin says a lot about this place. If you want the best, go here. Anna & Ludvig from Sweden
Fantastic 3 nights in this beautiful hotel. The staff was incredibly attentive, the food was excellent, the service impeccable, and the location perfect! They made things extra special for one of our birthdays.
Excellent! Thank you! The food was excellent, especially the main courses. The wine was also very good (local wine from lake Balaton, Pátzay Chardonnay 2020). The service is kind and professional. Worth the price! Highly recommended!
I was traveling for business and stayed at the Ritz. The location was very convenient. It is in the center of downtown, close to many great restaurants, shopping, and walking distance to landmarks. The room was super clean with daily cleaning and turn down service. I was very comfortable during my stay. My room rate includes daily breakfast. The servers were great. C and the other servers were pleasant and polite and learned quickly I requires lots of coffee so came back to check. The food was good and I enjoyed the latte and coffees. The concierge was also wonderful. They suggested some great local restaurants and both times were great picks! Thank you for a wonderful visit.
Iryana Tomchuck restored my faith In the Ritz Carlton. After somewhat disappointing service on our first day, she was determined to set it right. When we refused to accept her many offers of spa treatments etc. She decided to surprise us on the next leg of our journey to the Ritz in Vienna. Our suite was upgraded and the manager ensured we had an outstanding experience…. We always stay either at the Ritz, Four seasons or the Park Hyatt. Sometimes, the Ritz experience can be inconsistent, but to have someone who cares as much as Iryna makes all of the difference. On to Prague, with the Augustine…. I am sticking with Ritz/ Marriott luxury collection.