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Novotel Budapest City

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Novotel Budapest City
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761 Reviews from our TripAdvisor Community

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Showing 412: English reviews
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Reviewed 2 days ago NEW

This place seems to be in a business area, and is a good hotel for a conference, but not one I would ever come to as a tourist. Too far from the main sights of Budapest (taxi in to town each time - only about 10 minutes - but still a hassle), and nothing much around the hotel that I...

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Helpful?
Thank MJMCD67
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. MJMCD67, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Belgrade, Serbia
Reviewed 5 days ago NEW

I got an executive room. Two separate areas, none of them big. One is a bedroom with working desk, TV, coffee facilities, fridge. Another is furnished with armchair for 2 persons and a club table and nothing else. That one in my opinion is completely unusable. There is a separate air-con switching panel in each part, none of them managed...

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Helpful?
Thank mvratonjic32
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Mvratonjic32, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

London, United Kingdom
Reviewed 5 days ago NEW

Just had a 2 nights stay in this hotel as a participant of a conference. Everything has been well organized, the staff is welcoming and very helpful starting from the cleaning ladies to the reception! Breakfast was one of the best I have ever seen in a four star hotel. The room is comfy, spotless clean, equipped with all the...

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Helpful?
Thank macsaym2017
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Macsaym2017, We very much appreciate your comments regarding your stay at the Novotel Budapest City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

London, United Kingdom
Reviewed 1 week ago

I attended a three day conference in the centre attached to the hotel. The hotel is a good standard very clean, modern with helpful staff. Bedrooms are compact but practical and have usual room safe, TV, Internet (wi-fi is FREE and good standard throughout venue), tea and coffee, mini bar etc.B&B 91.80 Euro per night plus local taxes added a...

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Helpful?
Thank Andybeet2012
JeanWendling, Ügyvezető igazgató at Novotel Budapest City, responded to this review

Dear Mr. Andybeet2012, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

Eger, Hungary
Reviewed 1 week ago via mobile

Great place, ideal for shorter or longer stay at Budapest! Over the Novotel standards, with a polite and courteous staff. The location is ideal to visit the great sites of the city. They are helpful on planing city tours as well!

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Helpful?
1Thank Kálmán Zoltán V
JeanWendling, Ügyvezető igazgató at Novotel Budapest City, responded to this review

Dear Mr. Káémán Zoltán V, thank you for sharing your review on tripadvisor.com I was happy to read that you liked our service and I hope to welcome you back to Novotel Budapest City soon. Kind Regards Jean Wendling General Manager

Brisbane, Australia
Reviewed 1 week ago

Stayed 6 nights early April 2017. Conference held at the conference centre next to hotel. The hotel room rates included breakfast, which was excellent and included traditional food. The rooms were average. There were good hotel facilities, including a bar, in door swimming pool and health and well being centre and gymnasium. The hotel is about a 30min walk from...

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Helpful?
Thank trg8635
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Trg8635,, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

La Roche-sur-Yon, France
Reviewed 3 weeks ago

Although I hadn't stayed in this hotel since I stopped my regular visits to Budapest almost one year ago, the welcome I received upon returning was outstanding. My favourite room reserved for me, everything that I like was organised and the staff were so welcoming. The hotel is still up to its high standards, although not yet fully in the...

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Helpful?
Thank Clive W
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Clive W, it is always our pleasure to welcome you to our hotel. Thank you for sharing your superb review on tripadvisor. On behalf of the whole team I am delighted to welcome you back any time of the year. Kind Regards Jean Wendling General Manager

Reviewed February 28, 2017

Very bad experience! I've presumed that 4* means the same level for all hotels...but for surely NO! The rooms still have a lot to be redesigned: damaged furniture, bad concept, dirty bathroom, the sink was old and with spots on it; the bathroom is so small that you can barely move inside - per total the rooms have a very...

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Helpful?
1Thank Florin H
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Florin H, Thank you for taking the time to tell us about your experience at the Novotel Budapest City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed February 20, 2017

Good breakfast, too bad they only served goulash soup for it only during the week. On Saturday and Sunday morning it was not served. The toilet of the room was not in the same place as the bathroom you had to enter another annex of the room in order to wash your hands. Also the toilet door does not close...

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Helpful?
Thank Alexandru I
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Alexandru I, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

Kolkata (Calcutta), India
Reviewed February 19, 2017

We have checked as a big group after a night long flight, but check-in is faster. The hotel is quite big and at the Buda side. But after check-in into the room it was quite disappointing looking the room, as it is very small one with very basic things. Bathroom are need to be renovated very badly with the shabby...

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Helpful?
Thank saurish
JeanWendling, General Manager at Novotel Budapest City, responded to this review

Dear Mr. Saurish, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean Wendling General Manager

Questions? Get answers from hotel staff and past guests. Ask a question

311 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Budapest City is the premier destination for leisure and business trip to Budapest. This 4 star hotel is surrounded by picturesque chestnut trees, the hotel is close to the city centre and the historic Castle District of Buda. Enjoy the Café Lounge restaurant and take time out in our complimentary wellness area with indoor swimming pool, fitness centre and sauna and enjoy bowling facility. Free WiFi internet in the entire property and secured onsite parking is available. Shopping center is in 2 minutes walking distance. ... more   less 

Additional Information about Novotel Budapest City

Address: Alkotas utca 63-67, Budapest 1123, Hungary (Formerly Novotel Budapest Congress)
Location: Hungary > Central Hungary > Budapest
Price Range: $98 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Budapest City 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Novotel Budapest Congress Hotel Budapest
Accor Budapest Congress
Budapest Novotel
Hotel Style:
#50 Family Hotel in Budapest
#54 Business Hotel in Budapest
#64 Luxury Hotel in Budapest
#88 Romantic Hotel in Budapest
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Budapest City staff and other travelers.
3 questions
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Questions? Get answers from Novotel Budapest City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid rooms near fire doors as they slam if people use the stairs”
Andybeet2012, 1 week ago | Read review
“Be careful of room facing east - gets very hot with morning sun”
trg8635, 1 week ago | Read review
“The higher numbered rooms are away from the main road so quieter.”
Gentreau, 3 weeks ago | Read review
“Higher floor with road facing”
saurish, Feb 19, 2017 | Read review
“I think all would be very good”
Cndmilford, Dec 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question