Amazing experience! It’s my first time in Budapest and my friend recommended this hotel. It’s a great deal for the buck and it’s very good! Located in the best part of the city, close everything and in a very safe area, this hotel offers impeccable services and amenities. I came early and could get an early check in and a free room upgrade with my Hotels.com platinum status. Room is very clean and spacious. They bring you fresh water every day. They have Nobu and another restaurant here which makes it super convenient to stay for lunch or dinner. Fitness center and pool are great too! Definitely recommend to stay here
We stayed at the Kempinski for 4 days over half term with our 2 teenage sons. The hotel is in a great location central to everything. Numerous shops, bars and restaurants nearby as well as comfortable walking distance to many of the city’s sights. We had deluxe suites, very roomy and well appointed with modern decor. The customer service throughout the hotel was excellent, the concierge was extremely helpful as was the delightful lady at breakfast who was welcoming and friendly . We went for breakfast option which provide an excellent choice of everything that you could want. The hotel also has a spa and pool, the latter of which is small but was fine for our needs, the spa included several different steam rooms, saunas etc all of which were fabulous. A top class hotel with customer service standards to match, we’d definitely return.…
Nice hotel is central location. Staff well trained and seemed to truely want to make your stay a positive one. As an example, we needed taxi service several times and always could count on getting one exactly as needed. A few issues: -You can only regulate the cooling by up to 3 degrees, likely reasonable most days but we experienced one of the hottest days in Budapest's history this past week. A hot day/evening with the heavy comforters on all beds does not make for a good night's sleep. -The shower is raised by about 4 inches over the bathroom floor so anyone with a troublesome back, will have an issue stepping down from the slippery shower. -The breakfast was OK, not up to the standards that Kempinsky publicizes is their goal.
This hotel has a great location in the center of Budapest. The room was very nice, spa was lovely and the staff were great. I did not get the name of the trainee at the front desk that checked us in and helped us send some business documents but he was fantastic. I would definitely recommend the hotel.
This is a superb hotel. The welcome and cleanliness of the room were outstanding, the food in the restaurants was brilliant and varied, the breakfast was massive, the spa was calming and excellently located and the staff attentive and just falling over themselves to help you. It is also well located in the Pest side of Budapest on three of the four metro lines and multiple tram and bus routes which enables you to use it is a very convenient base to explore the city. Pest has more restaurants and a funky vibe at nights if that's your thing. I would wholeheartedly recommend this hotel - it's brilliant.
Outstanding place upon our arrival into Budapest. Our first trip here and loved the city. The hotel was such a comfort place - helpful staff and great accommodations. We were jet lagged so immediately crashed for a few hours to get some rest. Hotel is within very easy walk if restaurants and shops and “life”. We loved our one night stay here before we left on our river cruise. Thanks
The hotel is probably located in the best location of Budapest , close to all the interesting places to visit. The staff was very nice and they pay attention to everything. The facilities are superb, and even they upgraded to us and our room was very beautiful and modern. The only issue to improve is the food and beverage area, because the breakfast was not according with the rest of the hotels services and facilities and even one day we dinner in the hotel and was not too good. Therefore, in summary, the hotel was fantastic, but Food and beverage issues must improve.
Very nice hotel with great location in center and with garage. Exceptional design and helpfull staff. With two children we had a Parlor suite with two bathrooms, connected rooms with toilletries, coffe machine and welcome complimentary. Enjoy rich and healthy breakfast in Es bisztro.
we enjoyed our visit in Budapest very much. we stayed at the kempinski hotel for 4 days. we enjoyed our stay but I had an accessibility problem in the bathroom of the lobby. I use a mobility scooter and I had a problem in the accessible bathrooms of the lobby, it was big, but there was no handle inside the door, so it was very hard for me to pull the big door, when I entered. this was a problem for me to close the door without help
Stayed for two nights in June 2022. Lovely room and attentive staff. Breakfast caters for all tastes from Fizz on ice to food wide choice of food. You can have dim sum, pastries, fruit, cereal sausage, bacon etc. The orange juice was also freshly squeezed and beautiful.