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Mamaison Hotel Andrassy Budapest

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Andrassy Utca 111, Budapest 1063 Hungary
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Traveler (537)
Room & Suite (267)
Dining (91)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mamaison Hotel Andrassy Budapest
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#56 of 407 hotels in Budapest
Location
4.4
Cleanliness
4.7
Service
4.7
Value
4.5
One of the most exclusive Budapest boutique hotels, the luxury Mamaison Hotel Andrassy is conveniently close to the city's business, governmental and tourist districts. Uniquely designed in Bauhaus style, it offers superior accommodation in Budapest and genuine service. Located in the exclusive Embassy neighborhood, just off Budapest's Andrássy Avenue, the hotel was originally built in 1937 and reached its boasting contemporary interior design after several complete refurbishment programs. With excellent in-house dining and top-class hospitality our hotel serves as a perfect Budapest city base. For concerts, performances and other programs & events in Budapest we recommend our partner GoToHungary. Mamaison Hotel Andrassy boasts 61 rooms, 7 suites (20-70sqm), 24-hour front desk, multi-lingual staff, Complimentary Wi-Fi, La Perle Noire Restaurant and Lounge, Gourmet breakfast, Room Service, In-Room movies, Exclusive business facilities, Large-scale meeting facilities, Parking spaces.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Laptop safe
On-demand movies
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Green
Languages Spoken
English, French, German, Hungarian and 1 more

Location

Full view
92Great for walkers
Grade: 92 out of 100
21Restaurantswithin 0.3 miles
29Attractionswithin 0.3 miles
1492Reviews25Q+A100Room tips
Traveler rating
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Dinglejohn wrote a review Jul 2022
Wolverhampton, United Kingdom228 contributions223 helpful votes
If i could give 3.5 i would as this isnt a bad enough hotel for a 3 but not good enough for a 4 Stayed here from 20/07/2022 up until 23/07/2022. Positives, Reception staff always polite and despite arriving at 12.30pm, Room was ready. Room lovely, cleaned to a high standard. Bathroom spotless and spacious also. bed extremely comfy and air conditioning was a godsend with the 40 degree plus outside temp. Balcony great Negatives Great to see a coffee machine in the room, thought how nice to sit on the balcony first thing and enjoy a coffee, then spot that a coffee capsule is part of the mini bar and not free. Really in a 4 star hotel, they want to charge for the in room coffee. Never experienced anything like this anywhere else and i see myself as a seasoned traveller. Breakfast, hot food in the 3 days we ate was never hot, warm at best, and the same choice every day. Bacon, sausage, scrambled egg and beans. Cold food was plentiful though. Hotel bar shut at 10pm and not the advertised midnight. We came back at 10:30pm on our first night hopeful of a night cap. Dont advertise something and then not do it All in all we enjoyed our stay, but dont know if id recommend staying here or rush back. Its the finer details that make it all worthwhile, and something this hotel sadly lacks
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lilla Szalai, Guest Services / Front Office at Mamaison Hotel Andrassy Budapest
Responded Aug 23, 2022
Dear DingleJohn, Thank you for choosing Mamaison Hotel Andrassy for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests. Let me thank you again for highlighting the polite staff at the Reception and the lovely, clean room. We are really sorry that the bar was open until 10 pm. We have new operation in the restaurant and due to the paperwork we had to closed it earlier. Your feedback is our top priority, we forwarded your useful remarks to our Management. We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards, Lilla Szalai Front Office Manager Mamaison Hotel Andrassy Budapest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MalgoRoz wrote a review Jul 2022
Cranleigh, United Kingdom121 contributions110 helpful votes
The location is excellent, in a quiet leafy area once inhabited by the artistocratic and wealthy families of Budapest, and now home to many embassies.We had a nice comfortable room, and were delighted to see that there was a coffee machine. However, this is the first time that I have ever seen a hotel charge for the coffee capsules or tea used!!! Not my idea of good customer service, and in a four-star hotel frequented by many tourists?? We had dinner in the restaurant - La Perle Noire - on our first night, as we had read that the restaurant offers high quality, excellent Hungarian and French food. Well, what a surprise we had! There was a choice of three starters, two of which were Caesar salad, one with chicken and one without. The main courses on offer were also a choice of three things. The food was perfectly OK but nothing special, however our waiter was very knowledgeable about wine and made some excellent recommendations and somewhat saved our evening. We stayed at the hotel for three nights, and checked the menu available on a daily basis - we were astounded to see that it was the same menu each day for lunch and dinner. Needless to say we did not eat there again. Breakfast was also rather hit and miss. If you came quite early all the platters were well stocked but if you came later there were near empty serving platters and you had to ask someone to replenish them and then wait around for some time while someone went to sort it out. Not good enough. The reception staff were also somewhat of a hit and miss - some were very switched on and could help you immediately with what you needed, others seemed rather clueless. A great shame, as this could be a truly wonderful hotel due to its location, but there need to be some changes.
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Date of stay: June 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Lilla Szalai, Guest Services / Front Office at Mamaison Hotel Andrassy Budapest
Responded Jul 27, 2022
Dear MalgoRoz, Thank you for choosing Mamaison Hotel Andrassy for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests. Let us thank you for highlighting the comfortable room and the excellent location. We are really sorry that you were not satisfied with our restaurant service. We would like to kindly inform you, that we have a new management in the restaurant now and we are constantly improving our services. We hope your future travels will bring you back to Budapest and we will have a chance to earn the top rating from you. Best regards, Lilla Szalai Front Office Manager Mamaison Hotel Andrassy Budapest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James S wrote a review Jun 2022
1 contribution
As part of the VBT trip we stayed at your hotel this week. Unfortunately one of us tested positive for Covid-19 and due to the fact that we were scheduled to fly back to the US, we needed to extend our stay and quarantine. Mark, at the front desk, provided outstanding service. He helped make arrangement for our extended stay and helped us contact the travel services included with our VBT trip. He made sure we had food though room service and personally delivered menus and food. Mark made a bad situation much better and we are very grateful for his help. Jim Slavin
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lilla Szalai, Guest Services / Front Office at Mamaison Hotel Andrassy Budapest
Responded Jul 27, 2022
Dear James, Thank you for choosing Mamaison Hotel Andrassy for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests. Let me thank you for highlighting the helpful staff, especially Mark form the Front Desk. Your kind words are much appreciated. We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards, Lilla Szalai Front Office Manager Mamaison Hotel Andrassy Budapest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MonicaM wrote a review Jun 2022
6 contributions5 helpful votes
I stayed at this hotel 6/4-6/7 and felt very fortunate. It's located in a beautiful neighborhood that was great for walking to nearby restaurants and museums. Room was spacious and bathroom was very clean. My stay was extended because I tested positive for Covid before flying back to the US and the reception staff were so helpful in making arrangements for room service and rebooking the taxi transport to the airport and printing my boarding pass. I especially want to give a shout to Mark, in reception, who went above and beyond his job. He clearly took pride in helping us and making my unfortunate situation as good as it could be.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lilla Szalai, Guest Services / Front Office at Mamaison Hotel Andrassy Budapest
Responded Jun 21, 2022
Dear Monica, Thank you for choosing Mamaison Hotel Andrassy for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests. Let me thank you for highlighting the helpful staff, especially Mark, your kind words are much appreciated. We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards, Lilla Szalai Front Office Manager Mamaison Hotel Andrassy Budapest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matthew H wrote a review Apr 2022
Rochester, United Kingdom4 contributions
No ice in the bar Coffee machine not working Juice machine not working Restaurant not functioning 3 duvets for 4 of us Bed not set out for 4 of us No toilet paper No shower gel No tissues No condiments in the restaurant Food ok, but not that good Restaurant empty .... Staff new and not trained or supported, they did very well, but no help given NOT a premium hotel and certainly not to the standards of the hotel group. Find another good hotel, there are lots in Budapest
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lilla Szalai, Guest Services / Front Office at Mamaison Hotel Andrassy Budapest
Responded May 11, 2022
Dear Matthew, Thank you for choosing Mamaison Hotel Andrassy for your visit to Budapest, also for taking your valuable time to share your experiences about your recent stay. First of all, let us apologize because of your restaurant experience. Due to the transformation of the restaurant the opening hours was limited during your visit. Let me inform you that the training is under process for all new employees in the restaurant to avoid any similar situation in the future. Regarding the missing amenities, your feedback is our top priority, we forwarded it to our Housekeeping Manager, who will investigate the mentioned problems and necessary steps will be taken immediately. We are gutted to learn from our valued guests’ reviews, and we will continuously organize trainings for our colleagues about hotel’s standards. However, I am sorry that you did not turn to the Reception and did not inform us on spot. Our colleagues are more than happy to assist you in any cases and provide a better experience for you. I hope that you will return to Budapest in the not-too-distant future and give us a chance to provide you the real Mamaison experience. Please contact us directly to ensure your perfect stay in Mamaison Hotel Andrassy Budapest. Best regards, Lilla Szalai Front Office Manager Mamaison Hotel Andrassy Budapest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicky D wrote a review Feb 2022
Surrey, United Kingdom196 contributions135 helpful votes
We spent 4 nights 3 days here. A lovely hotel very close to Heroes Square. A bit of a walk into the centre. We enjoyed all the walking. You can get a hop on hop off bus from Heroes Square. Great rooms spacious and clean. The bath is the deepest I have ever seen. The staff were all very friendly and helpful.
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Date of stay: February 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lilla Szalai, Guest Services / Front Office at Mamaison Hotel Andrassy Budapest
Responded Feb 22, 2022
Dear Vicky, Thank you for choosing Mamaison Hotel Andrassy for your visit to Budapest and also for taking your valuable time to share your experiences about your recent stay. It is always a great pleasure to receive positive feedback from our guests. Let us thank you for highlighting the friendly and helpful staff and the cleanliness. You kind words are much appreciated. We hope your future travels will bring you back to Budapest and we will have a chance to welcome you back in the near future. Best regards, Lilla Szalai Front Office Manager Mamaison Hotel Andrassy Budapest
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
liz c wrote a review Mar 2020
Manchester, United Kingdom129 contributions192 helpful votes
We stayed here for 3 nights in deluxe suite which had everything you could want, very clean and good service. In good location just a 10/15 minute walk to all the bars and restaurants and close to Hero Square and Szechenyi Spa about 5 minutes walk away. Staff were very nice and good selection for breakfast, only down side hot food was not hot on any of our 3 days, shame as would have given 5* if it was
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Date of stay: March 2020
Value
Location
Service
Room Tip: Found the room at the front of the hotel nice and quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Roving26910878371, Front Office Manager at Mamaison Hotel Andrassy Budapest
Responded Mar 26, 2020
Dear Liz C, Many thanks for choosing Mamaison Hotel Andrássy Budapest for your stay. We honestly appreciate your comments regarding our hotel and the favourable location in the business district and close to turist attractions. We are especially happy about the fact, that you liked cleanliness of our rooms as well as the staff at the breakfast area. Our colleagues are working very hard to provide exeptional service for our guests and we are glad that we succeeded. We sincerely hope to have the opportunity to welcome you back in the near future. Yours sincerely, Peter VILAGI Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
634heather wrote a review Feb 2020
Belfast, United Kingdom55 contributions36 helpful votes
We stayed for 3 nights in this lovely hotel at the beginning of February. The room was of a high standard,well equipped and spacious. We were very impressed with the customer service, in particular the young man on reception all of Saturday and Sunday. I have no hesitation in recommending this hotel. Close to the Jewish quarter and 30 minutes walk to the Danube. We chose room only and had breakfast out and about.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Ask for a room at the back ie not overlooking Andrassy as it's quieter .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from pvilagi, Front Office Manager at Mamaison Hotel Andrassy Budapest
Responded Feb 28, 2020
Dear "634heather", Thank you for choosing the Mamaison Hotel Andrassy Budapest on your recent visit. We appreciate your business and look forward to seeing you again. We strive to exceed our guest expectations by providing the right room, the right technology and the right service to make every stay relaxing, enjoyable and filled with positive experiences. Thank you again for your feedback. We truly appreciate knowing that our guest’s have been well served so we can celebrate our success and work towards even better service in the future. We look forward to your return when you are in the area again. Sincerely, Péter VILÁGI Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TDownes wrote a review Feb 2020
Wakefield, United Kingdom101 contributions77 helpful votes
We are a couple, we stayed for 3 nights in a double room. PROs Quiet location Great breakfast Quality of room excellent Friendly and helpful staff Good value for money CONs I couldn't find any. Give it a go !
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Date of stay: March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from pvilagi, Front Office Manager at Mamaison Hotel Andrassy Budapest
Responded Feb 18, 2020
Dear TDownes, Thank you for taking the time to review our property, your comments are very much valued. We are very pleased to read that you were satisfied with the location of the hotel and the quality of the room and the breakfast at our La Perle Noire Restauratn. We also appreciate your comments regarding our team. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Budapest! Best regards, Peter Vilagi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carl!"£$% wrote a review Dec 2019
1 contribution2 helpful votes
Excellent room (deluxe suite). Excellent and very friendly recption staff. Breakfast was ok , but not to our taste (cured sausgae). TV was poor as only one channel in english (BBC World news on repeat.
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Date of stay: December 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from pvilagi, Front Office Manager at Mamaison Hotel Andrassy Budapest
Responded Dec 23, 2019
Dear Guest, Thank you for your feedback and taking the time to post your comments. We are pleased to read that you enjoyed your stay at Mamaison Hotel Andrássy Budapest. We appreciate your comments regarding our team. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Again, thank you for your feedback, which will help us in all ongoing efforts to improve our service. Yours sincerely, Peter VILAGI Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$75 - $116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel mamaison andrassy, mamaison andrassy budapest
LOCATION
HungaryCentral HungaryBudapestTerézváros
NUMBER OF ROOMS
68
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Frequently Asked Questions about Mamaison Hotel Andrassy Budapest
Which popular attractions are close to Mamaison Hotel Andrassy Budapest?
Nearby attractions include Heroes' Square (0.3 miles), Museum of Fine Arts Budapest (Szepmuveszeti Muzeum) (0.3 miles), and Királyok Völgye (0.3 miles).
What are some of the property amenities at Mamaison Hotel Andrassy Budapest?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mamaison Hotel Andrassy Budapest?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mamaison Hotel Andrassy Budapest?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mamaison Hotel Andrassy Budapest?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Mamaison Hotel Andrassy Budapest?
Conveniently located restaurants include La Perle Noire Restaurant and Lounge, Haveli Indian Restaurant, and Kara Cafe.
Does Mamaison Hotel Andrassy Budapest have airport transportation?
Yes, Mamaison Hotel Andrassy Budapest offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mamaison Hotel Andrassy Budapest?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mamaison Hotel Andrassy Budapest?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mamaison Hotel Andrassy Budapest offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mamaison Hotel Andrassy Budapest?
The staff speaks multiple languages, including English, French, German, Italian, and Hungarian.