Huge disappointment sadly. The state of the hotel has a nice atmosphere but as soon as you take the elevator to the spa it's like a time travel back to 30 years. The pools actually good in good shape but locker room is disgusting, the mosaic tiles dirty and broken,no soap,the ladies sauna not working, steam bath not working and they forgot to mention this when I paid the full price...
Clean hotel with comfortable bed and generous breakfast selection. We relaxed in the soaking pools every night after walking all day. For a traditional meal with great atmosphere & live music, walk outside, go left & walk 2-3 blocks behind the hotel. Extensive menu & spirits selection at very affordable prices. Resturant: Kehli Vendeglo.
It’s an average hotel in a major need for redevelopment. The rooms are a good size, yet a little dated. The facilities are okay, and the spa is pretty good although it can get extremely busy at times and people then forget to follow the rules. Breakfast can get extremely busy as well, with it becoming difficult to find somewhere to sit - so plan for this as best you can.
We under stood why they could not check us in at 2. The room was not ready and we were an hour early. At 3 Gabor checked us in with aplomb. He had both of us fill out an identical form which might have been a delaying tactic. Not sure. We got into the only working elevator (out of 3) and went to the 3rd floor. The room was hot and the windows only open a crack. It cooled it down a bit but also let in all of the road noise. The bathroom was clean but the room was less so. Crumbs in the creases of the furniture spoke of a hasty cleaning. The furniture was all old and joined the carpet in being stained (see pics) and way past due for replacing. None of the few TV channels were interesting and the few electrical outlets were poorly placed and already in use. The wifi was anemic at best. Folks, it’s 2022. Now for some positives. The staff is friendly. The bed is softer than standard Hungarian. The view of the Danube was delightful and the water pressure was great. Breakfast was good and similar to the many we have had all over Hungary. There were no surprises which is not necessarily a bad thing in the morning. The only difference between the two mornings was that the beans were swapped out for small vegetarian egg rolls. I think my expectations were just too high. If I return, it will be with adjusted anticipation.…
That was my second time to visit then and unfortunately a terrible visit. We had a dirty and small room with the most small double bed ever seen not even in a 1 star hotel. There problem solving skills is way down below Zero. The manager show up when. We asked from him twice and more than that they couldn't fix there system as they had alot of room issues and more complaints from other guests. For me specially the didn't offer an help or any solutions. And they even didn't care that we had a baby . The offered room was a terrible room by all meaning. I don't advance you
Spent a week with my hubby on Xmas, exellent service: always clean rooms yet a bit worn out and might say they require some renowationbut nothing that may spoil vacay (we took a regular standard room eith a separate bath, with breakfasts and dinners included), tasty food (though portions were too big for us lol), fine spa services, cool thermal pools, diligent, nice, knowledgable personal (both daily and nighty shifts as well). Might look for better drinks menu (not that much of a choice) but overall great. A pretty distant location (30 minutes to center by train and metro), but the nearest station is 3 minutes walk and u buy tikcets on spot so no issues for us. Did not test parking (they have both open and in-door).
Stayed here for a few days during December and did not want to leave! There is a lovely spa with a gym, warm thermal pools, jacuzzi, steam room and separate male & female saunas which are all open from 6am to 10pm- perfect for early mornings before a day out or after a long day of adventuring. The lobby was decorated beautifully for Christmas, the staff were very helpful and accommodating. There was a good selection of breakfast items including fruit, pastry’s, toast, cereal, yogurt, hot breakfast, cheeses & meats with juice, coffee & hot chocolate. There is great public transport less than 2 mins walk away for easy access into the centre of the city and an information station to buy travel tickets. We loved it here and would stay again if we come back to Budapest.
I had a lovely stay here, and would certainly go back! All the staff were very kind and helpful, and the location is great. The Wifi speed was important to me as I had some Zoom calls to take, and there were no problems at all there. Certainly enjoyed the breakfasts too!
My wife booked this place since the description of the hotel along with their pictures looked excellent. The thing is that the Chinese inspired hotel, does not in any means live up to what we expected. *The cleaning of the room was a disaster. - Coffee & gals was not clean or cleaned during room service - Beds wasn’t made - Towels was not replaced, so one towel for two persons - Bin was not emptied *The place. - The hotels is laying in front of Danube, or rather next to a boat dock where you can see the water thru the railing on the roads as well train in front of the hotel, which was as noise that you couldn’t sleep in the night. - The heating was on it was not possible to turn down the heat, the room was approximately 25-27C. - The interior was outworn with dirty spots on wall, moister on the wall in the bathing room. - Droppings beneath the wall hanging toilet brush *The bathing area - Pools are okay, but doors to steam rooms could not be closed the were defect. - There was gypsies inside the pool are which blew their snot into the water, while the pool guard was watching and didn’t say anything Alle together a really bad experience, I will not recommend any to stay at Aquincum Hotel…
Very good service. The staff was very helpful. Nice clean rooms. The breakfast was delicious. Close to public transportation to get to City center. Nice spa to go to after a full day walking around the city. They had numerous pools, sauna, and steam room.