Stayed here for 3 nights and had a really love stay. The staff are extremely friendly and go out of their way to help you. We forgot our travel plugs and they had some to borrow for free which was a lovely touch. We had problems with our tv but they went above and beyond to help even offering another room and gave us a complimentary bottle of wine. Can’t fault the place. Great location and would definitely stay again! THANK YOU
Good location - you can walk to most of the tourist destinations easily. Fabulous staff - couldn't be more helpful. Breakfast was superb and free tea and coffee all day in the bar area. Hotel is modern - bathroom had excellent shower and fantastically clean in all areas. Can't recommend highly enough.
Very pleasant, in a very charming district. Close to the Jesuits church. Very quiet. Walking distance from the most lively streets. The breakfast buffet is very fine with fresh fruits and juice. The welcome at the reception desk is warm.
My wife and I stayed in a superior room at this hotel for seven nights and had a great experience. The room was modern, clean and air-conditioned, it was equipped with a Nespresso machine, a minibar with most of the necessities. Room service was available for additional requests and which we used quite regularly. There was very little to complain about in terms of the hotel facilities or the impeccable service provided, it was very clear to me that the staff (in its entirety) were doing their outmost in order to provide the best service available. Regardless of what we asked for, (and we did ask for a lot), it was taken care of instantly, nothing was too troublesome or difficult. The cleaning crew even left us with little thank you notes, thanking us for leaving a tip. The hotel is in itself quite beautiful and a perfect hotel to stay at for those who already have seen the main tourist attractions and are looking to have a relaxed stay at the hotel and to take advantage of the great service provided. It is not, at least in my view, a tourist hotel that provides fast and easy access to the main tourist attractions in the city. The location is a bit off, but then again maybe that isn’t a problem since the taxi services in Hungary are quite affordable.…
We arrived in Budapest on Friday 13th March. I had organised a taxi to pick us up at airport via hotel. When we arrived in arrivals there was a taxi waiting for us. It took around 30 mins to get to hotel from airport. When we arrived at hotel we were greeted by a nice friendly girl at reception. She explained everything to us and gave us a map of the city. Our room was on the 3rd floor. When we got to our room was very impressed. Nice and spacious, nice big double bed which was very comfy. The bathroom was good and big. The shower was a rain shower which was so good. Toiletries were available in the bathroom and hairdryer. The 3 days we stayed at the hotel our room was cleaned every day. Breakfast was included in our room rate. Lovely big buffet and lots of choice. The location of the hotel was good. Lots of restaurants nearby and supermarket around the corner. We were probably 20 minutes to the center of everything. Weather was lovely nice and sunny so didn't mind walking. At night time we would have some drinks in the bar. Lovely friendly young bar man looked after me and my husband every night. He makes a great Martini Espresso...would recommend. We will definitely be returning to Budapest again. Some tourist places were closed museums and thermal baths because of Covid19. So was a bit disappointed but we still had a great time in Budapest. Plus it gives us an excuse to come back and do these things again. I'm so happy we picked Hotel Palazzo Zichy to stay in. Staff were friendly, location excellent and beautiful hotel. Hope to see you again Hotel Palazzo Zichy.…
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