Promenade City Hotel

Promenade City Hotel

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Panorama of the Double Room at the Promenade City Hotel
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Promenade City Hotel
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About

4.0
#67 of 361 hotels in Budapest
Location
4.9
Cleanliness
4.4
Service
4.2
Value
4.3
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Promenade City Hotel is situated right in the city centre of Budapest, on the pedestrianized Váci Street next to the Danube river. Fancy shops and boutiques, luxurious restaurants and elegant bars can be found only a few steps from the Promenade City Hotel, offering plenty of opportunities for entertainment all day and all night long. Choose from wonderfully elegant and fully equipped rooms and start every new day at the rich complimentary breakfast buffet.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Walking tours
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Wine / champagne
Highchairs available
Taxi service
Photo copier / fax In business center
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
3.0 of 5 stars
HOTEL STYLE
Quiet
City View
Languages Spoken
English, German, Hungarian
Hotel links
Special Rate:BEST PRICE GUARANTEE

Location

Váci street 22, Budapest 1052 Hungary
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Ferihegy Airport
Ferenciek tere
4 minBudapest Metro
Vörösmarty tér
5 minBudapest Metro
4.0
4.0 of 5 bubbles1,421 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Promenade City Hotel comes highly recommended for its central location, making it a breeze for guests to explore nearby attractions and indulge in local dining. The staff has earned accolades for their exceptional service, enhancing the overall experience. Though rooms are noted to be on the smaller side, travelers appreciate their cleanliness and comfort. Value is a highlight, with many guests finding the pricing reasonable, including a complimentary breakfast, despite some calling for greater variety and a larger dining space.
Location
Central
Atmosphere
Inviting
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory

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1,421Review42Q+A100Room tips
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Detailed Reviews
Hydehyder wrote a review Oct 2022
Islamabad, Pakistan
Hotel's Favorite
5.0 of 5 bubbles
An excellent hotel, with all best facilities to provide. Location is superb as most of tourist attractions nearby, has all transport access, shopping area nearby. Staff too good, reception lady Ms Dora was very helpful in dealing. Overall a best property to stay. We will love to stay again, highly recommended.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Oct 13, 2022
Dear Hydehyder, Thank you for your kind review, we appreciate it. We are happy to hear that you had a nice time with us. We will forward your positive review to Dora. Hope to meet you soon in the Promenade City Hotel*** With best Regards Barbara Front Office Manager Promenade City Hotel***
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nat wrote a review Sep 2022
Manchester, United Kingdom
3.0 of 5 bubbles
The man behind the check in desk was lovely and the rooms were spacious, modern and clean. The breakfast isn't bad for a freebie but the dining hall is small so you often have to queue for a table. The beds aren't very comfy and the pillows are flat. The room cleaners have a terrible attitude. One lady sighed loudly directly at me when I asked for fresh towels and coffee pods. On the subject of these, they're chargeable but this information isnt available anywhere in the room so you just get slapped with a bill upon check out. Great location though.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Sep 14, 2022
Dear our valued Guest, Thank You very much for Your honorific rating, we highly appreciate it. We are happy that You like the room and You had a good experience with our reception. I truly sorry for the inconvenience with the house keeping, we will find out what was happened. But i hope You will choose us next time, that we can leave a good impression. With kind Regards Barbara / Front Office Manager Promenade City Hotel***
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Ellie N wrote a review Feb 2020
5.0 of 5 bubbles
This is mine and my boyfriends first holiday together, we picked the hotel based on its location (right within the city). When we got there, the receptionist was really lovely, we arrived a few hours before check-in and he let us store our bags in the hotel so we could have a wander around the city for a few hours and go for some breakfast.

Our room is incredible, top floor really large double bed, amazing bathroom. Can't fault the room at all it went beyond our expectations!! We are aware that some of the rooms are a lot smaller, but we just got incredibly lucky! Would have honestly loved any room because the hospitality goes above and beyond!

The main receptionist was really lovely, he helped us to book all the tours and activities we wanted to do, he booked tables at restaurants for us, really amazing customer service and incredibly polite. He seems to remeber his guests as he would ask us about the activities we went on. Very polite in general, always greeted us when we came in and said goodbye when we left.

Breakfast was served from 7am to 10am which is a really good length of time, the food was lovely, a nice selection which was always being refilled when needed.

Can't reccomend this hotel enough! Needs more stars!

10/10 for location
10/10 for the room
10/10 for the breakfast
10/10 for cleanliness
10/10 for hospitality
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Apr 24, 2024
Dear Ellz-11, Thank you so much for your glowing review! We're thrilled to hear that your first holiday together was made special by your stay with us. It's wonderful to know that you enjoyed our convenient location, spacious room, delicious breakfast, and attentive service from our receptionist. Providing exceptional hospitality is our top priority, and we're delighted that we could exceed your expectations. We truly appreciate your recommendation and kind words. It would be our pleasure to welcome you back for another memorable stay in the future. Best regards, Szonja Sárándi Front Office Manager
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Nits wrote a review Jan 2020
London, United Kingdom
3.0 of 5 bubbles
I have recently stayed at the Promenade City Hotel. The location is perfect for a city break.

The room was comfortable but the bathroom was extremely small with a triangle bathtub - and so hard to have a proper shower inside it let a alone a proper lying down bath

The door key is WiFi keyless. I came to know that sometimes the door is not locked sometimes... this is dangerous.... so pls do ensure it works all the time

I wouldn’t rate the hotel as 3.5 but more like 2.5-3 at best...

The breakfast is comfortable.

In summary, the hotel is ok but location is superb. Pls check that room door works.
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Date of stay: January 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Apr 24, 2024
Dear nitindshah, Thank you for sharing your experience at Promenade City Hotel. We're pleased to hear that you found our location perfect for a city break and that you found the room comfortable. We hope to have the opportunity to welcome you back again in the future. Best regards, Szonja Sárándi Front Office Manager
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ssolom461362 wrote a review Jan 2020
Tel Aviv, Israel
3.0 of 5 bubbles
Its in the centre of the city centre and is clean. This is where the good things end. There is no proper lobby to chill. Its more of a walk-in and lodging place. Breakfast is basic and the eating room is packed after 9am. The WiFi signal was strong, but they have limited the bandwidth - Don't expect to do more than WhatsApp. The bathroom shower had no glass wall - which basically means a wet bathroom after every shower. Adjust your expectations. Its more of a safe place to sleep than a hotel..
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Review collected in partnership with this hotel
Date of stay: January 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Apr 24, 2024
Dear ssolom461362, Thank you for sharing your thoughts about your recent stay with us. We're glad to hear that you appreciated our central location and cleanliness. Your feedbackwe will take it into consideration as we continue to improve our services. We hope you had a comfortable stay overall and that we may have the opportunity to welcome you back in the future. Best regards, Szonja Sárándi Front Office Manager
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reetz101 wrote a review Jan 2023
Dumfries, United Kingdom
4.0 of 5 bubbles
Travelled as a party of 10 (inc 2 children 4,5yo) as a 60th birthday trip.

Hotel is in perfect location with some bars/restaurants on same street. Hard rock cafe 10 mins walk along same street and 5 mins walk to banks of Danube.
Reception staff very friendly and helpful. Breakfast room is very small and can be busy. Food is average. Rooms are excellent, spacious and comfortable. Towels changed as requested. Hairdryer and amenities available.

Hop on bus pick ups nearby, either down by Danube or by the square near the Budapest eye.

Would recommend a visit to Margaret Island,its a wonderful place with open park space, fountains and a days worth of sightseeing. We visited the baths there and had a great day, heated kids pools as well as thermal spas. Ideal to relax away from the biz.

Also worth a visit is the New York cafe, a beautiful venue for a cocktail or lunch with a live string quartet…we found the same quartet on board our Danube dinner cruise, which is a must. The one we choose was a budget cruise and the buffet was quite dismal but there are other boats offering a la carte dinner. Worth it for the views alone.

Overall,a brilliant hotel to base a stay. There is no bar in the hotel but there is one next door.

The hotel is on a pedestrianised street so you will have to pull your cases along 40m or so to the hotel door.
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Jan 17, 2023
Dear Reetz101, Thanks a lot for your kind review. Reading your enthusiastic words and experiences in Budapest you must have a great city break! It was our pleasure to host you and hope that you will return to our Promenade City Hotel*** whenever your travel brings you back to our city. With best regards Barbara Promenade City Hotel***
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Geoff1878 wrote a review Mar 2020
Wallasey, United Kingdom
4.0 of 5 bubbles
This 3 star hotel is ideally situated in the city centre. Clean and comfortable with friendly and helpful staff. Bedroom and bathroom were fine. Free safety deposit box. Breakfast was adequate. The only minor issues were wifi wasn’t great ( maybe because we were on top floor). Only 2 English TV channels ( both CNN, ideal if your into stocks/shares). Tea/coffee facilities part of mini-bar so chargeable and not free. Nevertheless would certainly return to this hotel. Everywhere within walking distance however you can buy the Budacard at the hotel reception ( 24,48,72 hours) which entitles you to unlimited use of public transport plus free entry into many attractions. Well worth it IMO.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nemes_Robert, Ügyvezető igazgató at Promenade City Hotel
Responded Apr 6, 2020
Dear WirralEFC1878, We cannot be thankful enough for your feedback about your recent stay in Promenade City Hotel. It felt so nice that you appreciated the breakfast and the good location of the hotel, it is very easy to get to any point of Budapest from here, so it is a great advantage of the place. On the other hand, we are disappointed to read you were not satisfied with the wifi and the lack of tv channels. We sincerely hope you enjoyed your stay with us and that you will come back to us. Kind regards, Robert Nemes General Manager
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ClaireLancaster93 wrote a review Apr 2023
Ashton in Makerfield, United Kingdom
4.0 of 5 bubbles
I've just come back from my break to Budapest, having stayed here for 4 nights. The rooms were spacious, clean and modern. I had a lovely, large shower and the water pressure was powerful. The room came with a complimentary bottle of water. The only downside was that there was no window to the outside. The window I had looked out to the hotel hallway and lift. The room was boiling and there was no way to let in fresh air. The air con wasn't on, and was constantly showing my room as 27 degrees. There was a mix up with my room as originally I had booked 2 double/twin rooms. One said it was sole use but a few days before I went, I was told it wasn't a double room and I was offered a single room instead. I took the single room as well as the double room I had already booked because I was happy with the hotel itself. To apologise for the inconvenience, I was left a letter and a box of chocolates in the room which I thought was a nice touch. The hotel is in a central location on a pedestrian street that is popular among tourists. I would stay here again if I ever came back to Budapest.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Apr 11, 2023
Dear Claire, We are happy that you valued positively almost all aspects of your stay however we are extremely sorry that the room you got didn't meet your expectations and you found it to warm. We rely on our guests’s feedbacks and welcome all contributional critics which might assist in our improvement. We are sorry about the inconvenience regarding the room changes at the travel agency, but we were more than happy to be waiting for you with a small present. We hope that we will have the opportunity of welcoming you again whenever you return to our amazing city. With best regards Barbara Promenade City Hotel***
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gillian k wrote a review Mar 2023
Darlington, United Kingdom
5.0 of 5 bubbles
We arrived in the evening quick check in , room nice has a little coffee machine which is 2e per coffee , I had my travel kettle as not 1 in room if you are a tea drinker like me I suggest you take tea bags you cannot get a decent cup of tea anywhere it's all coffee. Hotel nice and quiet it's on the main shopping street which is good. Breakfast was fine something for everyone. There are lots to do there is a zoo and circus if you have kids. Ice rink, baths/spa ,museums, boating lake which was empty and were busy cleaning ready to fill for summer, the parliamentary building which you can go into. We enjoyed Budapest and would return hotel staff very friendly.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Mar 26, 2023
Dear Gillian, Thank you for taking the time to post such a candid comment on your recent stay. I was happy to learn that you found our hotel an excellent base for a short city break.It is always a pleasure to read that a guest would choose our Promenade City Hotel*** again, looking forward to the next occasion. With best regards Barbara Promenade City Hotel***
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Tri1978 wrote a review Aug 2023
Skopje, Republic of North Macedonia
4.0 of 5 bubbles
This is a good 3 star hotel at the very center of Budapest. The location of the hotel is its main advantage.

Some rooms are more spacious (with double beds) than others (with single beds).

The breakfast variety and quality are good, although not consistent every day.

Some effort is necessary to improve the bathroom facilities and also to provide some better and more sufficient soaps and soap bars. Also changing the bed sheets should be more frequent.

The reception staff was polite.
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Review collected in partnership with this hotel
Date of stay: August 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Promenade Hotel, Other at Promenade City Hotel
Responded Sep 6, 2023
Dear Evangelos M, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Best regards, Szonja
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Janet C asked a question Oct 2023
Preston, United Kingdom105 contributions119 helpful votes
Do you have to pay a tourist tax in Budapest - some literature says yes some no?
Answer from stuart j
Crowborough, United Kingdom48 contributions17 helpful votes
Yes think it was £6 each for 2nights stay Worth it though was a amazing place
mrsJ asked a question Feb 2023
Manchester, United Kingdom13 contributions4 helpful votes
Does the hotel have towels?
indiajo asked a question Feb 2023
Warrington, United Kingdom185 contributions56 helpful votes
Can I request a city street view on the 4th floor
Answer from Nat
Manchester, United Kingdom28 contributions9 helpful votes
The taxi is around €35. But the bus is much cheaper at around €4, and just as quick, so get that. It runs almost 24 hours
brian c wrote a tip Jun 2024
Nottingham, United Kingdom20 contributions3 helpful votes
4.0 of 5 bubbles
"Get down to breakfast very early as the breakfast room is quite small and fills up quickly from 8am onwards."
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Amanda H wrote a tip Apr 2024
4 contributions1 helpful vote
4.0 of 5 bubbles
"Central to locations."
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SueScarborough wrote a tip Mar 2024
Scarborough, United Kingdom18 contributions5 helpful votes
1.0 of 5 bubbles
"Only book if you want to live in a small boiling hot room for your stay."
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shan M wrote a tip Jan 2024
Doncaster, United Kingdom22 contributions3 helpful votes
5.0 of 5 bubbles
"Get a double room"
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Sam M wrote a tip Dec 2023
Warrington, United Kingdom41 contributions1 helpful vote
5.0 of 5 bubbles
"The breakfast was good but limited seating But they do have a chart to say busy and quiet times "
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Not the right property for you?
There are more places to choose from in the Budapest area.
PRICE RANGE
$91 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
promenade hotel budapest
LOCATION
HungaryCentral HungaryBudapestBelváros-Lipótváros / District V / Inner City
NUMBER OF ROOMS
45
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PROMENADE CITY HOTEL - Updated 2024

Frequently Asked Questions about Promenade City Hotel
Which popular attractions are close to Promenade City Hotel?
Nearby attractions include GoodSpirit Bar (0.3 miles), Budapest Boat Party (0.2 miles), and Beer Brothers (0.3 miles).
What are some of the property amenities at Promenade City Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Promenade City Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Promenade City Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Promenade City Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Promenade City Hotel?
Conveniently located restaurants include Beerstro 14, Jouri Restaurant Lebanese Cuisine & Blend of Marocco, and Byblos - Fine Lebanese and Levantine Cuisine.
Does Promenade City Hotel have airport transportation?
Yes, Promenade City Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Promenade City Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Budapest.
Are any cleaning services offered at Promenade City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Promenade City Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Promenade City Hotel?
The staff speaks multiple languages, including English, German, and Hungarian.
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