I stayed at "Grand Hotel Toplice" in late Sept/early Oct (2012) and I still remember the wonderful accommodations to this day! The hotel was/is beautiful, the staff was very helpful and I can't wait to go back!
We were truly disappointed with our stay at the hotel ! It was supposed to be the best birthday stay yet the service left much to be desired ! I got INJURED in the sauna at their spa Luisa as there was a NAIL poking out of the wall and it burned my skin and scarred me for life. The staff DIDN’T even say SORRY ! They could have at least offered a treat on the house to make it up to us! Not to mention no one congratulated me on my BIRTHDAY ! I asked for a compensation on their return but their lawyers could not even refer to any legal documents refusing to pay! The ROOM was tiny with squeaking wooden planks. The breakfast was great I must admit! However, you go to such hotels for service but no staff members smiled or said kind things! I was also appalled by the ABSENCE OF THE LUGGAGE ROOM so all the bags were stacked at the entrance which could have been stolen or taken by somebody else as NO LABELS were given. This is ridiculous! I would never come back unfortunately!…
Very nice place in the lakeside. The service is very good. Breakfast is excellent, great varieties of foods also vegan and reform tastes. It is a pity that the pool in the wellness is not warm water but that is the only negative for me...
The room overlooked Lake Bed and surrounding stunning scenery , staff at the hotel are very attentive and all smartly dressed. The restaurant served a wide selection of evening meals and breakfast was a delight. Perhaps the highlight was a relaxing evening in the lounge overlooking Lake Bled.
The staff at the hotel was really friendly and welcoming. The waiter at the Juliana restaurant was really helpful with choosing the food from the degustation menu and helped us get the gourmet experience we were looking for. The pool with thermal water had 22 degrees and in the morning it was quiet and relaxing, and offered a perfect morning refreshment before an equisite breakfast with champagne which they served as it was my birthday that day. Decor at the hotel shows that this hotel is a bit old and the rooms are a bit dated but the whole experience was very nice, and it felt luxurious. The prices of the food are a bit higher than similar restaurants in Bled but here you can enjoy the unique views at a table right at the shores of the lake, and this makes Grand hotel Toplice equisite. The rooms with double bed have a nice entry with a lot of storage closets, there is a small salon which can be separated from the bedroom itself with a curtain. The balcony in my room was a large one, offering views of the island and the castle and the surrounding mountains. Although some things are a bit dated in the hotel, this hotel is unique and offers not only a lot of history (since presidents, kings and queens and diplomats stayed here) but also a truly amazing experience because of its staff and the location and service, and one can really enjoy a nice quiet stay here.…
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