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Leonardo Royal Hotel Warsaw

Grzybowska 45, Warsaw 00-844 Poland
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Agoda.com
$58
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$58
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Trip.com
$59
$53
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Leonardo$59
Orbitz.com$58
Travelocity$58
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (276)
Room & Suite (97)
Dining (30)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The hotel is located less than 1.400 metres from the Central Station (“Warszawa Centralna”) and the Palace of Culture and Science, about 10 minutes walk from the "Złote Tarasy" shopping centre and only 500 metres away from the Warsaw Uprising Museum. The hotel is close to both the main administrative and business spots in Warsaw as well as to the major shopping centres of the capital city, among others: Złote Tarasy, CH Klif and Arkadia. In front of the hotel there is a Veturilo city bike docking station, where you can rent a bike in the period from March to November.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast buffet
Meeting rooms
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Polish

Location

Full view
100Great for walkers
Grade: 100 out of 100
77Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
649Reviews5Q+A55Room tips
Traveler rating
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  • 26
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Popular mentions
I have been already being staying at this hotel twice this year. Once in April and once in June 2019. Each visit I stayed two nights , visiting friends. Very efficient front office staff. Rooms are spacious and clean. All basic amenities are provided in the room. WiFi connection was good. The breakfast spread was good and adequate. Highly recommend a stay during any season at the this hotel. Thanks and warm regards, Randolph Perera
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The hotel is very comfortable and clean. The rooms are very clean and the bathrooms are well equipped. The breakfast is very good. Only one repair for the air conditioner was very cold and not controllable by the guest: they gave us a hot air fan to heat the room ...
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Response from PaulinaK5669, Dyrektor generalny at Leonardo Royal Hotel Warsaw
Responded 3 weeks ago
Dear Carlos C, Thank you so much for being with us and such a nice review. I hope we could host you once again. Best regards, Paulina Kolodziejczyk General manager
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Good was: - great location, near center - room was big and bathroom also Poor was: - morose service in reception - in first evening electric went broker from all rooms in floor 23. They gave us candles and matchsticks so we could get light in our room!! Noboby didin´t come to tell us, when electric is going to fix. When we went in reception in the morning to ask again, when electric is going to fix, receptionist was very unfriendly. He said that repairman comes but didint´t say in what time. I asked and he said repairman is coming in 20 minutes. It didin´t go that way, repairman came after an hour. Noboby in the reception didin´t regret to us this situation, nobody didin´t say we are sorry. We were out of lights and electric all night and early morning. For example it was very difficult to go toilet and bathroom. Thank God, we all are healthy persons (what if we would have been blind or disable...). - Second evening started fire alarm in all over the hotel. First announcement came by English and Polish. Announcement said that "wait further instructions". Second announcement came only by Polish!!! We call to the reception two times. In both times they cut off and didin´t answer!!! We didin´t understand anything about second announcement and wait severar hours waiting, is hotel on fire or not! The hotel staff has a lot of room for improvement in customer service skills. And don´t buy hotel´s breakfast. It's very much overpriced. We didin´t eat breakfast in hotel. Warsaw is quite budget town. Go to local cafe, there you can buy very good and budget breakfast about 25-30 Sloty. Hotels breakfast costs 16 euros!!! This is a price for a 3-meal dinner and bottle of wine in downtown.
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Response from PaulinaK5669, General Manager at Leonardo Royal Hotel Warsaw
Responded 4 weeks ago
Dear W130, First of all I would like to thank you for choosing our hotel and time spent to share your opinion. I truly apologize for the inconveniences which you have suffered during your stay with us and I agree that my front desk team should try to stay polity in this uncomfortable situation. Please trust us we do our best. We couldn't find the reason why there was all power cut off only on one floor so we had to call outside specialist on day after to support us. Regarding fire alarm, we rent part of the building and we do not manage the system. I marked imidiately all my comments to building owner to avoid similar mistakes for future. Anyway Fire Brigade arrived just to double check and be sure we are safety, we were. After all investigation it is was cigarette used by one of the guest:-(
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We stayed here for the one night and was given a room on the 27th floor. Great views from the window. Check in was good and fast. Staff were friendly and will to help, assisted in paying for the meter parking across the road as was nearly 6pm on a Friday and was free on the weekends. The room was large and clean with plenty of space for laptop and bags. The bed was comfortable and pillows were ok. The bathroom was large and clean with every thing that you needed. Breakfast was ok with a good variety of choices. Would stay here again.
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Response from PaulinaK5669, General Manager at Leonardo Royal Hotel Warsaw
Responded Jul 25, 2019
Dear AustraliaOwen, Thank you for fantastic review after stay with us. I'm happy my team delivered our promise and you enjoyed all our services. Best regards, Paulina Kolodziejczyk General manager
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Location Located in the main street near to the tram and metro stations (5 to 10 minutes’ walk). Moving around would be easy. There are some convenient stores nearby. Arrival We arrive around noon slight over 12PM. The lobby is small; but they do have some seating area. Staff were OK. Check-in was fast. They even have the room ready and thank you for the early check-in. The Room Room were located on higher floor; so it is cool as you can get some view of the city. Room is decent in size; so for 2 person it would be good. Everything seems to be in order; the TV, aircondition and internet. Furniture and fittings seems to be ok. Lighting was good. Decent size bath room with standing shower. Our room doesnt comes with the breakfast; so cant comment on the food. Overall we had a decent short stay.
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Response from PaulinaK5669, General Manager at Leonardo Royal Hotel Warsaw
Responded Jul 23, 2019
Dear Shafiq_Ghazie, Thank you so much for detailed feedback after your stay with us. I'm happy you enjoyed our facilties and hope next time you will try our lovely breakfast as well. Best regards, Paulina Kolodziejczyk General manager
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PRICE RANGE
$64 - $144 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
JM Hotel Warsaw Center
LOCATION
PolandCentral PolandMazovia ProvinceWarsawMirów
NUMBER OF ROOMS
178
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