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Hetman Hotel

ul. Ks. Ignacego Klopotowskiego 36, Warsaw 03-717 Poland
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Guests1 room, 2 adults, 0 children
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Traveler (184)
Room & Suite (72)
Dining (24)

About

Location
Cleanliness
Service
Value
The 3-star Hetman Hotel is located in the heart of the Old Praga district, close to the city centre and the Old Town. The hotel offers 68 comfortable rooms with AC, breakfast restaurant, meeting rooms, underground monitored unguarded parking and free wireless internet access. The hotel’s location combined with convenient public transport including Dworzec Wilenski metro station in the vicinity, provides easy access to any place in the capital. Nearby the hotel is the National Stadium, ZOO, St. Florian’s Cathedral and the Mary Magdalene Orthodox Church.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Baggage storage
Non-smoking hotel
Free internet
Wifi
Public wifi
Internet
Breakfast available
Breakfast buffet
Meeting rooms
Fax / photocopying
Shared lounge / TV area
24-hour front desk
Dry cleaning
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Room features
Non-smoking rooms
Air conditioning
Housekeeping
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Classic
Languages Spoken
English, Polish

Location

Full view
93Great for walkers
Grade: 93 out of 100
42Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
364Reviews6Q+A39Room tips
Traveler rating
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Popular mentions
+1
We recently spent a week in Hotel Hetman, our second visit to this hotel. This time we were in room 314, a room with a bath and a shower. The bath was very deep but the shower was a good, powerful one. The rooms at the Hetman are spacious, with high ceilings adding to the sense of space. Tea and coffee making facilities are provided and topped up each day. This is something we really appreciate on holiday - alot of hotels we've stayed in when visiting the Continent don't have tea and coffee making facilities. We enjoyed the buffet breakfasts every day, I particularly loved the crusty bread rolls and the blue cheese, and also the different cakes on offer each day. The hotel is very handy for public transport. We used the laundry service, which is very efficient and a good price. The Hetman is fantastic value for money and is always my first choice of hotel when visiting Warsaw. We will definitely be back.
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Value for Money: poor for Warsaw Cleanliness: ok Quietness: very good Comfort: good Location: not good - would not stay on this side of the river again Transport: ok Friendliness: ok Classiness: ok Room Size: ok Room included: nothing amiss Wifi: yes What’s needed: better location . . . not that that's easy. Revamp. Final comments: preferred our other Warsaw stays
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Response from DyrekcjaHetmanReytan, Kierownik sprzedaży at Hetman Hotel
Responded 6 days ago
Dear Guest, negative feedback is always disappointing. However, it is only through our Guests’ valued feedback that we are able to improve on our products and service. Rating location is always subjective matter and our Guests take a decision about the final choice. Objectively, its value determines, among others, proximity to public transport. Our location in the centre of North Praga thanks to tremendous amount of public transportation to choose from including metro station in vicinity, is considered as a great asset. Should your travel bring you back in the area, we would be happy to have you back.
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Very wide and comfortable room, wide bathroom. The breakfast is very fulfilled; they provide a variety of both cold (cheese and ham) and hot (eggs, sausage) dishes, vegetable, fruits, and cake. Everything delicious! It is easy to access: only two stops by tram from the East station. A shopping mall is located near the hotel. 部屋が広く快適でした。バスルームも広々としていました。朝食はとても充実しており、ハムやチーズ、卵やソーセージ、野菜、果物、ケーキまでどれもおいしかったです。Warsaw東駅からトラムで2駅とアクセスもよいです。近くにショッピングモールもあり、買い物も便利でした。
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Response from DyrekcjaHetmanReytan, Kierownik sprzedaży at Hetman Hotel
Responded 6 days ago
Dear Guest, we would like to sincerely thank you for choosing to stay at Hetman Hotel and excellent rating. We are really glad to read that you enjoyed comfortable room, tasty and varied breakfast, as well as our location, which is a good choice for exploring Warsaw. It places you within 2-minute walk away to Dworzec Wilenski metro station which means you can be in the centre of the capital within a few minutes. Furthermore, we have fantastic links at our door step with a number of trams and buses. The Old Town is only two tram stops away. Nearby shopping mall and many local restaurants additionally attract to this place. Once again, thank you for valuable feedback and we look forward to have the opportunity to welcome you back in the future.
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Friendly staff, clean hotel, nice breakfast, very good location - you can go anywhere either on foot or using the metro, tram or bus. One thing that really disappointed me: as we aren't Polish we suggested it would be safer for us the reception staff to call a taxi to take as to the airport. When we arrived at the airport the driver asked about 300pln or 80 euros (the average price is about 100pln or 30 euros) and we had a really bad argument with him. He became very rude and as a result he grabbed from my hand 100 pln plus 50 euros and threw us and our laggage out of the taxi. Regrets I didn't call the police... As for the hotel, I know it's not their responsibility the driver's behavior but I would expect from them to call a reliable and honest taxi service. That's why we asked them to do that for us...
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Response from DyrekcjaHetmanReytan, Kierownik sprzedaży at Hetman Hotel
Responded Jul 5, 2019
Dear Marina, thank you for the stay and taking the time to review our hotel. We are sorry to hear about your experience with the taxi. We cooperate only with reliable companies but it can happen that the guests are taken over by another unknown car what is beyond our control. Had we known about it just when it happened we would have been able to investigate the issue using CCTV. We appreciate many warm words about the hotel and our helpful staff hoping to welcome you back in the future.
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Located on the opposite side of the river from the old town, it's approximately a 30 minute walk from the hotel to the old town. However there is a tram stop less than 5 minutes away with good connections across the river to the old town. There is also a metro station nearby as well. The area the hotel is located in was fairly quiet and seemed very safe. The room was clean and thankfully had air conditioning as it was very warm during our visit. There were no issues with noise other than a few guests coming in during the early hours. There was also a good wifi connection in the room. Breakfast was extra but was worth it. It was buffet style with a good choice of food. Other than at check in I didn't really across any staff in the hotel. Overall the hotel was good value and I would certainly stay there again.
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Response from DyrekcjaHetmanReytan, Kierownik sprzedaży at Hetman Hotel
Responded Jun 27, 2019
Hello Alan, we are more than delighted to read such a lovely review and we are very happy to know that you would like to be back. Thank you for your great feedback hoping to welcome you back during your next stay in Warsaw.
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PRICE RANGE
$40 - $96 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hetman hotel warsaw
LOCATION
PolandCentral PolandMazovia ProvinceWarsaw
NUMBER OF ROOMS
68
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