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Radisson Collection Hotel Warsaw

Traveler (2)
Room & Suite (5)
Dining (2)

About

#113 of 137 hotels in Warsaw
Location
Cleanliness
Service
Value
Perfectly located in the heart of the business district as well as tourist area of Warsaw, the five-star Radisson Collection Hotel, Warsaw welcomes both business and leisure travelers. The most interesting places in Warsaw are all within close reach of the Hotel. We are steps away from the Palace of Culture and Science, one of the biggest congress centre, as well as historic Old Town and the Royal Castle. Extraordinary shopping centre and the city's liveliest bars and cafes district is within walking distance. Free Broadband including wireless Internet access is available in all rooms and in public areas. Each room has individually controlled air conditioning and personal safe, TV, pay video channels, mini bar, tea and coffee making facilities, iron and ironing board. Rooms for disabled guests are available upon request. For more details please contact our reception desk.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Hotel links
Visit hotel website
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Location

Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
16Reviews
0Q+A
0Room tips
Traveler rating
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Popular mentions
Stayed for 3 nights and most of the time there were continious problems with in-room wifi. Reception confirmed the problem but only suggested to use the lobby wifi insted. Breakfast choice could have been more vast for a 5-star hotel. Even though spa is officially open till 22, saunas were turned off at 21.30.
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Response from RadissonBluCentrum, Service Manager at Radisson Collection Hotel Warsaw
Responded 1 week ago
Dear Mr. Pantazi, Thank you for letting us know about your recent experience at Radisson Collection Warsaw. I truly regret to learn that your stay with us was far from your expectations and it has prompted you to write this complaint. Please accept our sincerest apologies for any discomfort this situation may have caused you. Nonetheless, please be assured that we do our best to exceed each and every Guest needs and provide an exceptional service to everyone. Best Regards, Jaroslaw Dolega
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Hotel's Favorite
My first time in Poland in a just finished hotel but very pleasurable . Stylishly designed in black and white and grey marble . Spacious hall reception and then large comfortable minimalist rooms . Neat lamps and thoughtful things like an Ipad re-charger point and plenty of shelves as well as hanging space . But the restaurant is the crowning glory - real Polish dishes , varied and delicious and an extravagant breakfast. Even the bar food and the small snack restaurant provided good, friendly, immediate service and a stunning Caesar Salad - which my lady had later as room service too. Spacious conference facilities and great coffee and pastries for the breaks and , please note, world class nut cookies also available in jars on reception!! A very clean , neat , functional but stylishly characterful hotel - with a good , guest attentive manager -Marco .
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Response from RadissonBluCentrum, Guest Relations Manager at Radisson Collection Hotel Warsaw
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to tell us about your impressions due to the recent stay at Radisson Collection Hotel, Warsaw. We are extremely happy that you liked our new interiors and gastronomic concept. We hope to host you in the future while visiting Warsaw. Best Regards, Agata Szparaga Guest Relations Manager
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It was a heatwave and we were desperate to change hotels. They were so understanding and helpful. Got us a room and cold water to drink straight away. Breakfast was great - loads of choice and fresh eggs etc. BBC World on TV. Terrace outside, nice downstairs baar. Good location - 5 mins to metro. Manager was very friendly and followed us up with our feelings about the place.
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Response from Michal K, Manager at Radisson Collection Hotel Warsaw
Responded 1 week ago
Dear Guest Thank you for selecting Radisson Collection Hotel Warsaw for your stay. We are glad you enjoyed our breakfast, bar and service. It would be our pleasure to host you back in the future. With kind regards Michal Kolmus Operations Manager
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Having recently stayed in the extraordinary Radisson Collection in Stockholm and Belgrade, I was looking forward to this stay, but unfortunately the staff is not up to the level the hotel wants to be in. - It took more than six hours until I could finally check into my room. - the room was far from being prepared. - The concierge was unable to assist in any task, from booking a table to technical issues. - The conditioning was not working during the stay, the staff unable to fix it. Room temperature 26 degrees. - English skills in the restaurant sub par. - TV stations almost entirely polish. Service-wise this is no hotel in the collection range yet and I suggest to wait until the first months have passed and the staff learns the drill. On the positive side is the building itself, which has been renovated newly and with taste.
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Response from Michal K, Manager at Radisson Collection Hotel Warsaw
Responded 1 week ago
Dear Guest Thank you for choosing our hotel during your visit to Warsaw. Please accept our apologies for situations, which have been far away from our standards. We truly hope to regain your trust, have a chance to host you back in the future and make it right. With kind regards Michal Kolmus Radisson Collection Hotel, Warsaw
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-Permanent wifi connection problems with Apples devices, especially on the 5th floor. -The room was not made for 2 consecutive days. Only upon request at the reception, the bed was made later on. - Front door did not close correctly without giving it an extra pull when leaving the room. Was reported but no action was taken. As a result, the door was never locked after the passing of the cleaning lady. All the rest can be considered as positve, for instance: The cleanliness in general - Good working air conditioning - Friendliness of the staff - Room furniture - Qualitiy of the breakfast (although croissants and pains au chocolat were not of the quality i expected)
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Response from RadissonBluCentrum, Service Manager at Radisson Collection Hotel Warsaw
Responded 1 week ago
Dear Guest, Thank you for letting us know about your recent experience at Radisson Collection Warsaw. I truly regret to learn that your stay with us was far from your expectations and it has prompted you to write this complaint. Please accept our sincerest apologies for any discomfort this situation may have caused you. Nonetheless, please be assured that we do our best to exceed each and every Guest needs and provide an exceptional service to everyone. All of received reviews mean a lot for us, in order to become better at what we do and work harder every day. I have shared your concerns with the management team, as I am sure that our entire team will take an immediate steps to avoid such situation in your future stay. I am pleased that you also found the good side of you stay with the room furniture,good working air conditioning, friendliness of the staff. . I remain at your disposal. Yours sincerely Jaroslaw Dolega
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PRICE RANGE
$87 - $234 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu centrum hotel, warsaw hotel warsawradisson warsawwarsaw radisson
FORMERLY KNOWN AS
Radisson Blu Centrum Hotel Warszawa
LOCATION
PolandCentral PolandMazovia ProvinceWarsaw
NUMBER OF ROOMS
311
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