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All reviewscity centrefloor overlookingextra pillowsfree bottled waterdecent hotelenjoyed our staytram stopthe hotel is cleanwould stay againchopin airportrecommend this hotelhotel is locatednice stayon footold townlidlbw
We stayed at this hotel knowing it wasn't close to attractions. But we were going to leave very early in the morning and decided we should be a little closer to the airport (30 min cab ride). It's a Best Western, as you are used...More
Response from Monika P, Front Office Manager at Best Western Hotel FelixResponded yesterday
Dear Suzi, Thank you very much for taking the time to write a such an extensive opinion about your stay with us.
I am so glad you enjoyed your stay :)
Again, thank you for the review and I hope that you would consider staying...More
Book hotel with special deal 144zl. When my travel changed hotel reception refused to talk to me and refer to booking agency when find out that rate is not refundable. No
worming before,Also location is In Praga Poludnie not to best location i Warsaw.
Thank pete 6
Response from Monika P, Front Office Manager at Best Western Hotel FelixResponded 3 days ago
Dear Guest, Thank you for completing the survey regarding your experience with our hotel.
As you told you booked room with special non-refundable deal.
Please note that policy told if cancelled or modified the total cost of reservation will be charged.
I am very sorry...More
For business purposes I stay on a regular basis in Best Western Felix. The hospitality is great, the people working there are the best. I really like to stay there.In the basement they have massage, the best in town. The hotel is noting fancy, but...More
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Response from Monika P, Front Office Manager at Best Western Hotel FelixResponded April 4, 2018
Dear Guest, Thank you for choosing our hotel and for your great opinion. I am glad that you enjoyed your stay with us. I hope you will come back and see us again soon. Best wishes.
This hotel is not located in the city centre but I found the room quite clean and big. I also like the massage & spa service at the basement. Their service was great and I think it's great value for money even though the location...More
Response from Monika P, Front Office Manager at Best Western Hotel FelixResponded March 28, 2018
Dear Guest, Thank you for choosing our hotel and writing positive review.
We hope you will come back and see us again soon. Best regards.
One word - nightmare.
The staff were some of the rudest people we ever had the displeasure of having to deal with, to the point where all we thought the entire time was "what is wrong with these people".
Not friendly, helpful, very rude and...More
Response from Monika P, Front Office Manager at Best Western Hotel FelixResponded March 2, 2018
Thank you for completing the survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More
Yes, totally safe :)
We visited in the summer and stayed for 5 nights. We also took several walks near the hotel, visited a park nearby. It's not a fancy area(there aren't many in Warsaw anyway), but definitely safe.
the nearest tram stop is just 400 m from us, 5 minutes walk. Tram no. 9 or 24 will take you in 15 minutes to the city center. We are situated in Praga District with nice pre-war buildings, so definitely you... More
the nearest tram stop is just 400 m from us, 5 minutes walk. Tram no. 9 or 24 will take you in 15 minutes to the city center. We are situated in Praga District with nice pre-war buildings, so definitely you should see it.
Front Office Manager