Sofitel Warsaw Victoria Hotel
ul. Krolewska 11, Warsaw 00-065 Poland
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Room & Suite (869)
Dining (248)
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About
#4 of 167 hotels in Warsaw
Location
4.8
Cleanliness
4.7
Service
4.5
Value
4.4
Travelers' Choice
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 366 guest rooms including 33 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Safe
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Park View
Languages Spoken
English, Russian, German, Polish
Location
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.3 miles
55Attractionswithin 0.3 miles
Contact
ul. Krolewska 11, Warsaw 00-065 Poland
Name/address in local language
Getting there
Nowy Świat-UniwersytetWarsaw Metro6 min
ŚwiętokrzyskaWarsaw Metro8 min
Rental CarsSee rental cars from $23/day
4425Reviews72Q+A100Room tips
Reviews
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Most Recent
For the last few years I am visiting Sofitel Victoria in Warsaw almost every month on average, for a few days. Sometimes on business, sometimes personally. From my perspective, the location is one of the best there is in Warsaw, and it's worth mentioning that their beds are the most comfortable ones I have ever slept on in my life. Seriously, with some magic, after even just 6 hours of sleep it's enough to wake up well rested and ready to take on another day, but they're also good for taking shorter naps. In addition, the staff is preparing my rooms according to my (even not standard) requests, which is really great. Standard rooms in this hotel might not be considered as luxurious in comparison to some other in the world, but in general it surely is very decent and worth visiting.…
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Date of stay: January 2023Trip type: Traveled on business
Rooms
Cleanliness
Service
Room Tip: I highly recommend "Opera Apartment" which has a very interesting interior design and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My room in the Sofitel Warsaw was beautiful, comfortable and clean. I slept like a baby! It was near everything so I could step outside and walk. The best feature was the staff. I had a bad experience with delayed flights so I missed my dinner. I went to the breakfast buffet in the morning and, after explaining about my 48 hour flight nightmare (should have been 18 hours), the breakfast staff, Greg and Emily, brought me coffee to go and made sure I was treated like the only customer there. It continued like this each day. My suitcase was lost for 2 days so, Andrew, at the concierge's desk, being bilingual Polish/English made calls and took the calls for me at the airport lost and found to assure that the urgency of the situation was known. My suitcase was found and brought directly to my room by the staff. What a dream, what a luxury. I would definitely recommend this hotel…
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I remember Hotel Victoria form Intercontinental times. It was amazing property. Everything was truly 5 stars and oversized. Of course 30 years ago design standards were different, but the upscale decor matched the standard of time. Today, Sofitel is just another hotel with poor and outdated internal design, worn and neglected rooms, providing just basic satisfaction. It is hard to accept today, that in the same premium room I have found ripped and loose towel holders, broken hair dryer and leaking toilet flush. Really disappointing. The only fantastic thing in both rooms were incredibly comfortable beds. That has not changed since Intercontinental times. I will rather not come back.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Małgorzata Lisowska, Other at Sofitel Warsaw Victoria Hotel
Responded 1 week ago
Dear Guest, First of all I wish to thank you on behalf of the entire Sofitel Warsaw Victoria team for taking the time to give feedback following your recent stay with us. Please accept my sincerest apologies if the conditions of your stay have not meet your expectations. I am extremely sorry to read that your experience with us was not entirely satisfactory and that you felt disappointed with the room standard and hotel interiors. I wish to inform you that all of our rooms have been refurbished, and I can assure you that during your next stay with us you will be provided with the different room standard and design that better suits your taste, to ensure your satisfaction and comfort. Apart from bad impression we made on you, I am happy to read that you have also found some pleasant aspects of your stay, including the softness of our beds due to the MyBed Concept, thanks to which we may personalize our Guest's bedding. I truly hope that your previous experience with us will not discourage you to visit our hotel again and that we will have the opportunity to provide you with the high quality of service and accommodation that represents Sofitel. Respectfully, Małgorzata Lisowska Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location was great and hotel staff very kind and helpful. Room was ecxellent, clean, luxury feel, bed was totally dream. Breakfest was stunning, fresh fruits, juices, and many other delights. I havent never been such a sassy and classy hotel.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We loved the Sofitel Warsaw Victoria. The location is excellent. The rooms are lovely - with the most comfortable bed ever! The food is top notch and the staff are friendly, helpful and delightful to deal with. Looking forward to our next visit already.
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Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
connecting rooms makes perfect stays for family like mine with 3 children. Great breakfast and nice dinner restaurant with an interesting "a la carte" menu. Position of the hotel perfect to visit "old town" center with a relaxing promenade
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Everything was fine, from the Check in over to the room, friendly Personal, good and big breakfast, nice Pool and fitness. The Hotel has a very good location do you can leave your car there and go to a lot of places by foot because everything is nearby.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Excellent upper-range hotel, representative of the Sofitel chain: cosy, comfortable with a French touch. Rooms are spacious, restaurant is excellent, location is outstanding. Staff is genuinely nice and helpful. Highly recommended.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed at the Sofitel during a recent business trip to Warsaw. The hotel was well appointed, well maintained and has a quality feel. Bedrooms were well appointed, however lighting was typically Sofitel and over complicated. Bar, restaurant and breakfast room were all very pleasant and the staff very attentive and friendly. Very good quality hotel for a reasonable price. Will return in 2023 during my next visit to Warsaw.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family and I come to Sofitel Warsaw almost every year. We love this hotel! The location is perfect; it is a walking distance to the old city. The staff at the hotel is always pleasant, knowledgeable and accommodating. Considering the location the hotel has great amenities: pool, spa, great restaurant, and a parking. They are also pet friendly. We love this hotel for its quality and convenience.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$116 - $150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel victoria warsaw hotel warsaw, accor victoria warsaw, sofitel warsaw, warsaw sofitel
LOCATION
PolandCentral PolandMazovia ProvinceWarsawŚródmieście Północne
NUMBER OF ROOMS
368
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Claim Your ListingSOFITEL WARSAW VICTORIA HOTEL $111 ($̶1̶5̶2̶) - Updated 2023 Prices & Reviews - Poland
Frequently Asked Questions about Sofitel Warsaw Victoria Hotel
Which popular attractions are close to Sofitel Warsaw Victoria Hotel?
Nearby attractions include Krakowskie Przedmiescie (0.2 miles), Grób Nieznanego Żołnierza (0.1 miles), and Saxon Gardens (0.3 miles).
What are some of the property amenities at Sofitel Warsaw Victoria Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Warsaw Victoria Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Warsaw Victoria Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Warsaw Victoria Hotel?
Yes, a parking garage is available to guests.
What are some restaurants close to Sofitel Warsaw Victoria Hotel?
Conveniently located restaurants include Selavi, ELEMENTY by KOMU KOMU, and InFormal Kitchen.
Are there opportunities to exercise at Sofitel Warsaw Victoria Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sofitel Warsaw Victoria Hotel have airport transportation?
Yes, Sofitel Warsaw Victoria Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Sofitel Warsaw Victoria Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Warsaw.
Are any cleaning services offered at Sofitel Warsaw Victoria Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Warsaw Victoria Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.