Gordon Hotel
Aleja Krakowska 157a, Warsaw 02-180 Poland
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Room & Suite (36)
Dining (6)
About
#92 of 164 hotels in Warsaw
Location
3.8
Cleanliness
3.7
Service
4.0
Value
3.8
We are the only hotel in Poland that offers premium services as a standard. Guests appreciate us for our remarkable hospitality and unique, individual approach - giving us the highest scores in booking services We know the needs of our guests, therefore 56 rooms with comfortable beds and high quality bedding are characterized by comfort, giving a sense of security and family warmth.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Baggage storage
Parking garage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Private check-in / check-out
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Room features
Housekeeping
Room service
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Russian, German, Polish
Location
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Contact
Aleja Krakowska 157a, Warsaw 02-180 Poland
Name/address in local language
Getting there
Rental CarsSee rental cars from $23/day
105Reviews2Q+A2Room tips
Reviews
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A reasonable wee hotel let down by its restaurant staff. Indifferent and i assume that they thought that they should be doing something better than serving. Starter and main course arrived at the same time. Mmmm. That is going to be ... unusual. He took the main away. When i was ready for it, it had obviously been microwaved. Bone dry. I arrived tonight. 3 more days to go. Do I cut loose or hope that it will improve. My instinct tells me to select the former
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PiotrO1417, Dyrektor generalny at Gordon Hotel
Responded Jan 30, 2020
I warmly welcome, Thank you for choosing a hotel where we change every day for you. I apologize for the situation in the restaurant. The hotel has procedures in place and employees undergo regular training to improve the quality of guest service. I hope that the compensation was our dishes, for which we are known not only in Poland.
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Pros: · Very nice and helpful lady at the reception, arranged a taxi for us at 4 am, called the room when the driver got there. Cons: · Needs a refurb. Massive spider, moths and bugs flying around, which grossed me out. Very basic, would not stay again but if you don’t mind unwanted wildlife and need a cheap place to sleep in for a few hours before an early flight, then go for it.
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Date of stay: August 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Nice hotel, new rooms, very clean and quiet although it's near the road. Easy access to public trans, parking near by. Small shower, but it's ok. This hotel holds 2 Stars, but don't by impress by the prospect. Restaurant looks nice and clean, we didn't have enough time.
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Date of stay: May 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you have an overnight layover or even few hours in Warsaw, that's the place! We landed at 12:30 pm (about 9 hours flight from New York USA) and had a flight out at 10:30 pm same day, 5 minutes Uber drive ($5 us dollars) and we got to Gordon hotel, I booked a "last minute room" for $30 so the 3 of us can take a shower and change clothes, tram is 2 minutes walk out of the lobby, about $1 each and we had a fun ride to the old town (25 minutes ride) walked around (beautiful place) had a nice Polish Lunch (restaurant recommended by TripAdvisor) great food, about $5-6 for a nice side dish, souvenir shopping, Arcadia mall visit and Uber back to the hotel to pick the luggage up (different Airline and we couldn't send it directly to the last destination) called an Uber at 8pm and we were back at the airport few minutes later - couldn't believe how much we got to see and experience in few hours, weather was nice and we had wonderful time in Warsaw, would come back!…
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Date of stay: April 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
+1
We had a family room (nonsmoking) but we felt a very strong cigarette smoke smell inside. Prior our arrival, the staff tried to ventilate the room by opening the window which made the room very cold (it was -6 degrees outside). We have arrived at late night with small kids so had to stay there till the morning. Bathroom condition was bad and completely inadequate with what we saw on booking.com. They show only 1 bath from the executive room while majority of rooms have much worse utilities (see our pics below). After the fact we have found real pictures on posted by customers on tripadvisor.com. The manager rejected our complains and said that he is not obliged to publish regular bath pictures. We were disappointed with the reaction of the manager when we complained in the morning. Instead of apologizing for cigarette smell in non-smoking room and inadequate pictures he said that we have too high expectations for the two star hotel.…
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Date of stay: January 2019Trip type: Traveled with family
Cleanliness
Service
Sleep Quality
Room Tip: Executive room (advertised on photos) is not representative for the rest of the rooms.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PiotrO1417, Dyrektor generalny at Gordon Hotel
Responded Feb 5, 2019
Dear visitor, you are very dishonest. You deliberately put up your dishonest opinion on all websites, in order to retaliate our opinion. This is not done. You did not report your guest's remarks right after arrival, but only after passing the keys. We could have exchanged your room or suggested a different solution. You bought an economist room, and you expected a bathroom in it, which is assigned to executive rooms. I asked you dear guest to write an e-mail with a complaint to us, and you did not do it. Your behavior of the guest's path is therefore very unfair and very harmful. Drogi gościu, jesteś bardzo nieuczciwy. Celowo wystawiłeś swoją nieuczciwą opinię na wszsytkoch serwisach, by w odwecie zepsuć nam opinię. Tak sie nie robi. Nie zgłosiłeś drogi gościu swoich uwag tuż po przyjeździe, ale dopiero po zdaniu kluczy. Mogliśmy Ci wymienić pokój lub zaproponować inne rozwiązanie. Zakupiłes pokój ekonomy, a oczekiwałeś w nim łazienki, która jest przypisana pokojom executive. Prosiłem Cię drogi gościu o napisanie do nas e-maila z reklamacją, także tego nie zrobiłeś. Twoje zachowanie drogi gościu jest zatem bardzo nie fair i mocno krzywdzące. Piotr Owczarski, szef hotelu Gordon.
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The hotel is near to the Chopin airport.I stayed for a day before moving to my studio apartment. There is a restaurant at the ground floor near to the reception. They have a friendly staff and I enjoyed my stay.
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Date of stay: February 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PiotrO1417, Dyrektor generalny at Gordon Hotel
Responded Oct 7, 2018
Thank you a lot for your opinion. We are waiting for you again:).
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Room was lovely and spacious. Bathroom was clean with a good shower, staff were helpful and friendly and the location is really convenient for taxis and public transport. However, unless you enjoy waiting for over an hour and being served completely random dishes that aren't what you ordered, don't bother with the restaurant after breakfast.
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Date of stay: September 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PiotrO1417, Dyrektor generalny at Gordon Hotel
Responded Sep 25, 2018
Thank you a lot for your opinion :)
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Restaurant service appeared to be very disappointing. We arrived at 21:15. The waiter was ignoring us for 20 minutes. We ordered meals and beer. The waiter told us that we had to wait, as the kitchen was very busy that night (but only a half of all tables was occupied). We agreed to wait. At 21:58 the waiter came and told us that the kitchen was closing at 22:00, so no food was prepared for us. We were sitting in the restaurant for 45 minutes! We never got a beer we ordered. 4 glasses of beer could be served in 30 min. No one even apologized. I was furious heading to our room.
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Date of stay: October 2017Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed here in a group for three nights. Location for us was fine as we wanted to be close to airport. First the positives - the room was clean and reasonable in size and the reception staff were very helpful and friendly. The breakfast was ok in terms of selection and quality and about what was expected for the cost of the hotel. The negative for us was the food on the first night. There were 28 in our group all booked in as group months before so out arrival shouldn't have been a surprise however for the kitchen it was and before all of us had ordered they closed the kitchen which was not that convenient for those who had not ordered. The second night not all of the food ordered arrived with main courses being sent out before starters. Having said that the food itself was very good just a shame that the kitchen seemed under staffed to provide food for all guests.…
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Date of stay: July 2017Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Booked after booking mix up in another hotel. 24hr check in option, friendly staff, clean rooms with comfy beds and good bfast. Great service over all. Would recommend it to anyone for a short stay or business trip
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Date of stay: June 2017Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$37 - $45 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandMazovia ProvinceWarsaw
NUMBER OF ROOMS
56
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Claim Your Listing Frequently Asked Questions about Gordon Hotel
Which popular attractions are close to Gordon Hotel?
Nearby attractions include TB Bowling&Bilard Club (0.6 miles) and Escapers (0.7 miles).
What are some of the property amenities at Gordon Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Gordon Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gordon Hotel?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to Gordon Hotel?
Conveniently located restaurants include Pera Restaurant Grill & Bar, Maho Restaurant, and Restauracja Tamada.
Are pets allowed at Gordon Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Gordon Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Gordon Hotel?
The staff speaks multiple languages, including English, German, Russian, and Polish.
Are there any historical sites close to Gordon Hotel?
Many travelers enjoy visiting Palace on the Island (4.3 miles), Holy Cross Church (Kosciol Swietego Krzyza) (4.9 miles), and Warsaw Ghetto (4.0 miles).
Is Gordon Hotel accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.