Crowne Plaza Warsaw - The HUB, an IHG hotel

Traveler (78)
Dining (20)
Videos (1)

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#60 of 170 hotels in Warsaw
Location
4.8
Cleanliness
4.7
Service
4.1
Value
4.7
Crowne Plaza® Warsaw - The HUB located in the heart of the most dynamically developing business area in the city centre, offers 212 rooms and suites and a conference centre. Warsaw Chopin Airport is just 6.5 km away. Direct access to the underground station provides excellent and easy transport to some of the city's most famous attractions.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Electric vehicle charging station
Wifi
Fitness Center with Gym / Workout Room
Rooftop bar
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Paid private parking on-site
Parking garage
Free wifi in the business center
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish, Polish, Ukrainian
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
43Reviews0Q+A9Room tips
Traveler rating
  • 37
  • 4
  • 1
  • 2
  • 0
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Terraferma10 wrote a review Yesterday
3 contributions1 helpful vote
As a very seasoned traveler I can say that this is one of the best hotels I’ve stayed at in my life. The room was modern, clean and the air conditioning worked properly. The club lounge was beautiful and the presentation and quality of food and wine were amazing ( rare for a lounge ! ). Service was everything you can expect and more. A special commendation to Macek, Honorata ( front desk ) and Taras ( breakfast manager ). Their friendliness and professionalism was outstanding. I shall return just for the experience even if I have no other reason to visit Warsaw !
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Alina R wrote a review May 2023
Warsaw, Poland40 contributions6 helpful votes
Hotel's Favorite
Clean and well furnished rooms. Safe, coffee facilities. Sky bar 21st floor - great views, music bit too loud , once you want to have a chat. Excellent breakfast - big variety and very tasty , fish, porridges, warm dishes, tasty coffee, nice and helpful staff
Read more
Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
JenskiM wrote a review Jul 2023
Perth, Australia113 contributions104 helpful votes
Our recent stay at Crowne Plaza was brilliant! Our check in was fast and the staff were extremely helpful, giving us lots of info about the hotel and Warsaw itself. Rooms are well appointed with antipodes toiletries, nice and clean. Large for European hotels. Accommodated our request for a crib for our son with no issues and even gave him a little memento and made up his bed. Breakfast was amazing. Staff were super friendly and attentive, lots of choice. We opted for a premium room as we were coming from Australia with our 1 year old. This meant we got the club lounge, which while mostly self service had plenty of snacks and drinks. Well worth it for the marginal extra charge. Great location too, right beside the metro and trams. The staff was more than happy to advise us the best way around the city and we're so glad they were as we actually explored a lot in our 3 day stay. Pro tip: there's an underground cellar, brewery and food hall about a 5 min walk away. Worth checking out!
Read more
Date of stay: July 2023Trip type: Traveled with family
Room Tip: Metro and trams are literally at your doorstep, super easy to use. Worthwhile to check out the...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
AnneJane222 wrote a review Jul 2023
New York City, New York15 contributions5 helpful votes
we loved the experience . breakfast is one of the best ever! bed comfy , beautiful view and nice people at the front desk! sauna is small and could have a resting place . the bar with a view is always booked and full of people from outside so don't count in it , but we will go back !
Read more
Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
PFM J wrote a review Jun 2023
Oberrieden, Switzerland79 contributions69 helpful votes
Always happy to stay here, as i do very regularly, high quality rooms, great restaurant and superior rooms, Staff also very friendly and helpful, a great Business Hotel with outstanding price Quality, and the rooftop Bar is also very special, with great view over Warsaw
Read more
Date of stay: June 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Iryna wrote a review Jun 2023
14 contributions4 helpful votes
Stylish, elegant and at the same time very homy. Comfortable spacious and super clean rooms, fast and friendly service. Thank you to Marcin for efficient welcome and some delightful perks! Breakfast is a must try! Absolutely great variety, top quality and very tasty. Will be back soon!
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: You definitely must try their breakfast
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Ivan26@ wrote a review Apr 2023
Wales, United Kingdom15 contributions7 helpful votes
Delighted to be returning to this incredible hotel. Service and hospitality was phenomenal, exceeded our expectations. Very clean room, nice layout has a modern design, with well-stocked amenities. Super comfortable bed, lovely premium bedding. Lovely bathroom with a great shower, nice high quality toiletries and bathrobes perfect to relax in. We found the temperature in the room was too hot, even with the air conditioning set at the lowest. Studio Lounge is very enjoyable it’s the perfect place to unwind with a glass of wine. Especially loved the hot evening canapés the lamb dish in pastry was divine, such a talented culinary team at this hotel. Impressive breakfast buffet such an extravagant display of delicious nutritious food and in addition a good choice of cooked to order items. Presentation of the breakfast was fabulous, good quality and well-prepared. I would rank it as one of the best hotels breakfasts. A thoughtful gesture on checkout received a box of delicious Orange Peels in chocolate thanking us for our loyalty. We left the hotel with amazing memories, feel so at home here.
Read more
Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Bendik N wrote a review Feb 2023
2 contributions3 helpful votes
Nice location, rooms and breakfast. Modern and well facilitated hotel. However, the service received from the Front Desk and the General Manager was disappointing and way below what we would have expected from a hotel of this standard. We arrived at the hotel on the morning of 2 December 2022 (Friday). Unfortunately, our luggage was delayed, so we had to check in without luggage. Hence, we explicitly told the reception staff that we were expecting our luggage to arrive anytime during 2 or 3 December and that is was urgent that we was contacted immediately when our luggage arrived since it contained several important articles (clothes, medicine etc.) for our stay. We also explicitly asked the reception staff if they had the necessary contact information to reach us when our luggage arrived. The reception staff confirmed that they had the necessary contact information. The next day, 3 December (Saturday), we had not heard anything from the hotel regarding our luggage, so we had to visit the shopping mall to buy new clothes and other necessary articles since we still only had our carry on luggage at this point. When we returned to the hotel at around 4 PM, the reception staff, to our huge surprise, told us that our luggage had arrived on the night before (2 December). The reception staff also told us that they had been trying to reach us on the night before on the telephone at our hotel room (when we were out having dinner). The delay from the reception staff forced us to spend our entire Saturday at a shopping mall buying necessary clothes and other articles instead of exploring the city that was the only purpose of our short stay in Warsaw. The reception staff could have reached us in so many ways either on the night of 2 December or in the morning of 3 December: (i) contacted us by e-mail, (ii) contacted us by telephone, (iii) placed our luggage inside our room, (iv) left a note at our door telling us to contact the reception immediately or (v) told the breakfast-staff to notice us about our luggage when we arrived for breakfast on the morning of 3 December. Neither of this was done. After our stay, we complained to the General Manager. To our surprise, the General Manager did not seem to take any responsibility for the poor service. Further, the General Manager falsely accused that we had left a "do not disturb"-sign on our door, and that this was the reason we didn't receive our luggage. This is 100 % wrong given that we never used this sign during our stay. We are astonished by the fact that the General Manager implies that we are lying about this specific matter. Based on the above, we would not recommend this hotel if you expect service of higher standards than what we experienced.
Read more
Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Magdalena Smigasiewicz, Marketing at Crowne Plaza Warsaw - The HUB, an IHG hotel
Responded Mar 6, 2023
Dear bendikn2017, First of all, we would like to thank you for choosing to stay at our hotel on your last trip to Warsaw. We also appreciate the time you took to write this review and point out the shortcomings you have encountered. I would like to take this opportunity to express my sincerest apologies for all the inconvenience during your stay. We, as a team, constantly strive to provide an environment of comfort and value to our guests, therefore, we are deeply concerned when we fall short of your expectations. Our reception staff did try to reach you to inform you about your luggage delivery though. The attitude of our reception team is often very highly rated across different review channels, so in this case, it must have been a simple misunderstanding. We also cannot take responsibility for the delivery of luggage lost by the airline. Sincerely.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alina1359 wrote a review Dec 2022
Sarasota, Florida5 contributions3 helpful votes
Stayed there December 22, great location modern hotel. Very nice staff at the reception desk. Clean perfect hotel, however service at the bar on 21 at floor is questionable. Ordered tuna appetizer which came with 2 crackers asked for couple more crackers for which as I mentioned to the server I was willing to pay. She informed me that I ordered appetizer and it was not possible to get any more crackers. I tell this story to my friends in Florida and they could not believe that it can happen in Crowne Plaza hotel. Otherwise hotel and all other staff was professional and nice
Read more
Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Magdalena Smigasiewicz, Marketing at Crowne Plaza Warsaw - The HUB, an IHG hotel
Responded Jan 10, 2023
Dear Alina1359, thank you very much for choosing to stay at our Crowne Plaza and for your 5-star review. We were happy to read your kind comments and compliments towards our Front Office employees and the hotel quality. Please accept our sincere apologies for the shortcomings you encountered during your visit to our bar. We have shared your feedback with the team to bring the needed improvements. This definitely should not have happened and does not reflect the service style we would like to be recognised for. Again, thank you for staying with us and we hope to see you back very soon. Best regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexander B wrote a review Dec 2022
Valencia, Spain25 contributions22 helpful votes
This is the best IHG hotel I have ever stayed at. The hotel is located in a brand new tower. The facility is shared and shares it with the holiday in. The crown plaza occupies the higher floors of the tower. The 2 restaurants and the roof top bar were great. We got an upgrade and had a room with a phenomenal view of the city from the 19 floor. Great breakfast in the hotel, for 18€ per person.
Read more
Date of stay: December 2022Trip type: Traveled as a couple
Room Tip: The hotel is located in a business district. We aldehyde took a taxi to town (15-20 szloty = 4-5€)
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Magdalena Smigasiewicz, Marketing at Crowne Plaza Warsaw - The HUB, an IHG hotel
Responded Dec 12, 2022
Dear alexanderbS175RP, thank you so much for your enthusiastic review! It is a great pleasure for all the hotel employees to read such a positive feedback. We are glad you have enjoyed your stay and liked the facilities and look forward to your next visit! Best regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
Not the right property for you?
There are more places to choose from in the Warsaw area.
PRICE RANGE
€85 - €129 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandMazovia ProvinceWarsaw
NUMBER OF ROOMS
212
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

CROWNE PLAZA WARSAW - THE HUB, AN IHG HOTEL - Updated 2023 Prices & Reviews (Poland)

Frequently Asked Questions about Crowne Plaza Warsaw - The HUB, an IHG hotel
Which popular attractions are close to Crowne Plaza Warsaw - The HUB, an IHG hotel?
Nearby attractions include Muzeum Powstania Warszawskiego (0.2 miles), Stacja Muzeum (0.3 miles), and European Square (0.2 miles).
What are some of the property amenities at Crowne Plaza Warsaw - The HUB, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, a fitness center, and airport transportation.
Which room amenities are available at Crowne Plaza Warsaw - The HUB, an IHG hotel?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Crowne Plaza Warsaw - The HUB, an IHG hotel?
Guests can enjoy a rooftop bar and breakfast during their stay.
Is parking available at Crowne Plaza Warsaw - The HUB, an IHG hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Warsaw - The HUB, an IHG hotel?
Conveniently located restaurants include Wabu Sushi & Japanese Tapas, STIXX Bar & Grill, and BYDŁO i POWIDŁO Take away.
Are there opportunities to exercise at Crowne Plaza Warsaw - The HUB, an IHG hotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Crowne Plaza Warsaw - The HUB, an IHG hotel have airport transportation?
Yes, Crowne Plaza Warsaw - The HUB, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Crowne Plaza Warsaw - The HUB, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Crowne Plaza Warsaw - The HUB, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Warsaw - The HUB, an IHG hotel?
The staff speaks multiple languages, including English, Spanish, Polish, and Ukrainian.