I reserved and paid for the apartment a few weeks ago before my trip to Warsaw on AirBnB. Everything looked good, great pictures, everything new and clean. Host responded to my messages about Check-in. But reality was different. I was on my university lesson, so my boyfriend self-checked in for me yesterday. Apartment is awful! Hard to find, cooking panel is crushed, rusty parts in bathroom and kitchen, dirty bed sheets, dirty pillows, dirty kettle, dirty microwave and kitchen dishes! Location of furniture in bathroom is different and many broken parts. I tried to cancel reservation on AirBnB and ask a refund, but host refused. I won’t stay in this dirty room. So, today I visited this place (for the second time now) and documented everything on my phone, and I’ll do every thing that I need to have my money back. Smell inside apartment is awful too. I’ll add photos and videos to my review and comment every of them so "palm aparts" couldn’t lie, like they do with every other client who writes truth about them (screenshots below)…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
In a central location and very clean inside the apartment. That's about it. The internet didn't work, the TV didn't work. I messaged the staff who just apologised then stopped responding. Outside around the apartment seemed dodgy and dirty but the apartment itself was good enough to get some sleep for cheap. Wouldn't want to spend anymore than 1 night there though. The bathroom also doesn't lock.
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Date of stay: December 2022Trip type: Traveled as a couple
Room Tip:There's no access from the main road side, so make sure you're at the back street they specify....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great apartment at a good price. The apartment had everything I needed for my trip and was close to the old town and the centre of Warsaw. Instructions for entry were very clear and easy. I would definitely stay here again.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here in December 2020 and loved how spacious the apartment was. There were 3 double beds and one sofa bed (more like a proper double bed, and very comfortable). There was a dining table with 4 chairs and a mini kitchen. The fridge didn't work as it just froze up straight away, but we ate out every day since it's so cheap in Warsaw! The apartment was very clean and warm, especially during such a cold winter. I've seen reviews of people complaining about noise levels, but we slept great every night so no issues whatsoever. The wifi was great also and whenever we needed to message the host, they responded straight away. The location is fab! There is a mini Carrefour (supermarket) next door, and all the major shops and restaurants are within close walking distance. There is free street parking on the weekend but Mon-Fri parking is 30zl an hour- we could see the car from our window and felt it was quite safe. Would definitely recommend it and would love to come back again! Also if you're wanting to see the Christmas lights, it's just a short 10-15min walk away from the apartment.…
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Date of stay: December 2020
Location
Cleanliness
Service
Trip type: Traveled on business
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The apartment is centrally located which is a big plus. It was clean as well. Unfortunately the wifi didn't work in the beginning, but I got helped as soon as I got in touch. Unfortunately there are a few negative things too. The apartments towards the street are very loud and I had to sleep with earplugs. Unfortunately there was also noise within the building as someone was blasting techno music during the night. The ned was allright but there was only one (small) blanket which was a bit too small even for us as a couple. There was a balcony too which wasn't really clean, there were even several cigarette buds lying around. All in all it's not a bad choice (when the room isn't towards the main street) and it did the job for a night, but we probably wouldn't stay again. Oh and there was a shop and a Pub in the same building which was really positive too.…
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Date of stay: August 2020Trip type: Traveled as a couple
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These apartments are ideally located and within walking distance from many of the cities attractions and restaurants. The apartments are clean and comfortable and very affordable. The only negative is the location is close to a lot of nightclubs and was very noisy Friday night until the early hours of Saturday morning.
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Date of stay: October 2019
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a small apartment in a secure building with an open outlook. The apartment is immaculately clean and well fitted at a very reasonable price. There iare bars and eateries nearby and a taxi rank for access to the city centre and main railway station from where you can walk to the renovated 'old city'.
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Date of stay: July 2019
Value
Location
Service
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The Palm Apartment we stayed in was clean, well-equipped and perfectly located for exploring Warsaw. Its location near a famous landmark (a giant artificial palm tree) just off one of the main routes into the city centre meant it was easy to find too. An important point in an unfamiliar place. The instructions sent in advance included video instructions to help us work out how to access our keys. It felt everything was thought of. With a supermarket right next door, an easy stroll to some excellent restaurants and a pleasant walk to the old City, it's better located than many of the expensive hotels. The only drawback was the air conditioning which we needed on during the night, was a little noisy but after randomly pressing a few buttons we managed to quieten it down for the second night.…
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Date of stay: June 2018
Value
Cleanliness
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The apartment was beautifully decorated, clean and modern in a great location with the added bonus of a shop next door and restaurants nearby. The only massive fault is the appalling lack of signage for the apartments! Not ideal when in a city you don't know, with no internet and a lack of polish! There is a block with a sign outisde but not all apartments are in that block and the other apartments are not signed at all! Please address this as it made our arrival very stressful.
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Date of stay: March 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here with my partner on our long weekend trip to Warsaw. The apartments are in a great location with everything you could want to see in walking distance. There is a shop directly next to the apartments which is really useful. The apartments themselves are really clean and spacious and have everything you need. There was a mix up with my booking (something which was completely my fault) and the owners were nothing short of helpful and sorted it straight away. We loved the apartments and would definitely recommend them and would return if we were in Warsaw again.
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Date of stay: November 2017
Rooms
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.