Hotel was ok, nice building and excellent service in reseption and lobby bar. But avoid breakfast, very slowly service and do not understand English. No orange juice and waiting time to get omelette 30 minutes. And coffee you have to self ask more from inside. Personal not care you at all. If you can choose another 5 star hotel, like Le Regina, Moby, Raffles, Bristol....
This hotel was once a 16th-century palace. Room was beautiful, clean and comfortable. Hotel is a very close walk to Warsaw's Old Town. Hotel staff provides excellent service. I would not hesitate to stay there again.
Very average. Very bad reception, which is not service minded. Less friendly than i would expect at this price range. Cleaning average,Nice high celings. Perfekt shower. Beds are too hard for me, and only 90 cm wide. The building is old, and
We only stayed here 2 nights. This is a beautiful hotel with lovely big clean rooms. The staff are very friendly and helpful. It is only round the corner from the Old Town so good location. Apparently there is a lift in part of the hotel but not the room we stayed in which was a bit annoying as my husbands legs not that good. Surprised for a 5 star hotel that they had no sweeteners anywhere and my husband is diabetic so could not use sugar. Unfortunately the breakfast buffet was quite poor and we waited an hour for the hot breakfast which was an underdone egg, tiny sausage and crispy bacon. We complained and got an overdone egg, two tiny sausages and the bacon (see photo below). We did complain at reception and said we didn’t want the breakfast the next day and the hotel arranged a refund for the next days breakfast. However don’t let this put you off. It is a lovely hotel, the staff are lovely and we would stay there again but I wouldn’t bother with the breakfast.…
Having a romantic getaway and casino trip in Warsaw. Staying at Bellotto. Lovely rooms, definitely 5 star. Very polite and attentive staff, particularly in the restaurant. Just ordered some nibbles. Take a look, that and a cocktail and beer for £18. Beat that!!! Delicious.
A wonderful palace right in the center, 5 minutes walk to the old city, very nice rooms and good breakfast. Only fault was, that I ordered a car to the airport the night before and it never showed up, the Taxi they then called needed 30 minutes to arrive, so my clients nearly missed their plane. Breakfast is good and served outside, when the weather permits this, so I do highly recommend this hotel.
Great location. Walking distance to the old town and the shopping areas. Beautiful and spacious room. Bed, mattresses and pillows are very comfortable. The best breakfast ever. WiFi works very good. Fast and smooth check in check out. Easy and safe parking just outside the hotel. We will come back.
I selected this hotel because of it's good location to the old town and I wanted to stay in a good quality hotel. The location of the hotel was indeed perfect, the old town is just at 3 minutes walking distance. The building of this hotel is huge. It really feels like you stay in a palace and in the same building is also an italian restaurant, casino and coffeeshop. There has been put a lot of thought in the decoration of the room for sure. Everything within style of the building. With that also comes a downside.. the chairs in the room look nice and match the room but are not very comfortable to sit in. The armrests are too high for comfort. Also the matras in the bed seem to have some layering that doesn't breathe and makes it not comfortable to sleep on. When you lay on it, it will start to stick on you after a while like sleeping on plastic. This seems to be a trend in hotels nowadays (maybe because it's easy to clean?). The housekeeping was very good at they did a great job of keeping the room clean. The italian restaurant downstairs also serves breakfast. Their service is very slow (both during breakfast and dinner). Both in the evening and in the morning it took them nearly 30 minutes to prepare my food (pizza in the evening, omelette in the morning) while there were only a few guests. The pizza was fine but the breakfast was dissapointing for it's price. I opted to have breakfasts in different hotels the other days. All in all a great hotel with a nice vibe to it with a good location. If you visit warsaw as a tourist and want to stay in style this is the place to go. If you want a bit more comfort and don't need to be close to the old town I would suggest the Radisson.…
Three cheers for Hotel Bellotto. I booked a trip to Poland back in September of 2019 for the spring of 2020 never imagining that we would have a world wide pandemic. I booked and paid for the entire trip in full. Hotel Bellotto is the only hotel that was that offer us a full refund without hesitations. This trip had 5 hotel's that was booked and paid for and the only one to give us a full refund. Thank you Hotel Bellotto for your understand. We will book with you next spring when hopefully, the entire world is healed.
A two night stay was comfortable and restful. It’s a pleasant boutique hotel with all necessities. Location is perfect, service is discreet. It was really pleasant to stay in a place where I felt almost at home due to the small room numbers provided.