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Mercure Torun Centrum

Traveler (173)
Room & Suite (99)
Dining (16)

About

Location
Cleanliness
Service
Value
The Mercure Helios Torun is located in the city centre, very close to the old town and the birthplace of Nicolaus Copernicus. Hotel offers 105 modern single and double rooms and 5 suites. All rooms are equipped with SAT TV, pay TV, radio, telephone, minibar and fast Internet access. The hotel restaurant, Solaris, offers wide range of Polish and European dishes. There are 5 modern conference rooms in the hotel, fitted with the latest equipment.
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Property amenities
Restaurant
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS

Location

Full view
86Good for walkers
Grade: 86 out of 100
11Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
544Reviews
3Q+A
18Room tips
Traveler rating
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Time of year
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  • English
Popular mentions
Well... I will not come back. The paint falls off the wall. Yellow water in bathroom, holes in curtains. Bed covered with old school blankets that don't smell nice. Old communism style hotel. Accor should renovate it already yesterday.
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Review collected in partnership with Accorhotels.com
Response from Jolanta R, Manager at Mercure Torun Centrum
Responded 1 week ago
Thank your for your comments. We apologize for all inconvenience. All your remarks are very important and help us to improve quality of our service. We hope, that after modernization, we would to host you once again in our hotel.
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The hotel is conveniently located near the old town. The staff are very nice and the breakfasts are good. As a Platinum member I was given an upgrade to a suite, which I obviously appreciate. The suite was nice enough and looked refurbished. However, the entire hotel is in
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Review collected in partnership with Accorhotels.com
Response from Jolanta R, Manager at Mercure Torun Centrum
Responded 4 weeks ago
Dear Guest, thank your for your comments !
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My husband booked the Mercure for our weekend in Torun because of the price. We paid the equivalent of $80 for one night, parking and breakfast. The parking at the hotel is 29 zloty a day. I have to say, the room we stayed in definitely needs an update. It was like a blast
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Response from Jolanta R, Manager at Mercure Torun Centrum
Responded Dec 28, 2018
Thank your for your comments. All your remarks are very important for us and help to improve our quality of service. I would like to inform you that we bought new TV 43" sets and we will install it in rooms. I hope that we will have a pleasure to host you once again in our hotel in the future. We invite you !
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The hotel's advantage is gastronomy and staff. Therefore you can feel a bit like in a good Orbis (the Polish hotel network acquired by Accor) from the first half of the 90s. Certainly the advantage is also the fact you can open windows and there is no need to use the central
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Response from Jolanta R, Manager at Mercure Torun Centrum
Responded Dec 4, 2018
Dear Guest, thank you for comments. All your remarks are very importand and help us to improve quality of our service.
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good price, excellent wifi, clean room, convenient access to transport, excellent restaurant, very close to Old Town, easy to reach at nearest seeing sites, good price, excellent wifi, clean room, close to railway and bus stations
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Review collected in partnership with Accorhotels.com
Response from Jolanta R, Manager at Mercure Torun Centrum
Responded Oct 30, 2018
Dear Guest, thank you for you nice comments. I hope that we will have a pleasure to welcome you once again in our hotel. We invite you !
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Previous
Hello, you can take bus 22 or 27, it is only 2 stops, through the bridge over the river, afted that walk straight along the main road, best regards
0 votes
Show all answers
Wynajmij pokój jeden dzień w cenie dolara
"Ask for a quiet room."
"Don't do it!"
"All rooms seem to be O.K"
"maybe suites are better than singles."
"Ask for a room at the back side."
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PRICE RANGE
$37 - $63 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor helios torun
FORMERLY KNOWN AS
Mercure Torun Helios
LOCATION
PolandCentral PolandKuyavia-Pomerania ProvinceTorun
NUMBER OF ROOMS
105
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