Mercure Poznan Centrum
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About
#6 of 80 hotels in Poznan
Location
4.5
Cleanliness
4.6
Service
4.4
Value
4.2
Modern, friendly 4 star hotel in the city centre, close to the railway station, the historic part of Poznan and fair grounds, with easy access to the airport. 228 spacious, airconditioned rooms with modern design welcome business and leisure travelers.11 multifunctional airconditioned meeting rooms with modern audiovisual aids are perfect for organising any event. Our restaurant offers dishes featuring new flavours from Polish and international cuisine. After work, you can relax in our fitness centre.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Parking
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Safe
Telephone
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Russian, Spanish, German and 3 more
Location
88Good for walkers
Grade: 88 out of 100
55Restaurantswithin 0.3 miles
15Attractionswithin 0.3 miles
ul. Franklina Roosevelta 20, Poznan 60-829 Poland
Name/address in local language
Getting there
Poznań Główny Station10 min
Rental CarsSee all Poznan rental cars
802Reviews6Q+A35Room tips
Reviews
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Horrible experience from start to finish. A hotel to avoid. There are far better options in Poznan. Check in staff passable, room OK, but serious lack of interest in guests and their needs. Like visiting a bad tempered aunt, who does not want you there.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
One of the best Mercure hotels I have stayed at but they are inconsistent and vary widely from city to city. This building had a good location, good rooms, nice restaurant, nice staff, decent hotel gym. This room actually had a working AC with a low enough temperature to please a western traveller. This is the first time I have seen this in Europe ever. Here are the inconsistencies that prevented a 5 star rating: no iron in room, they won't bring you one either, no wash cloths in bathroom, no true bedspread on the bed, no safe in room, you can ask for a fan but you won't get one, drop ceiling in entry foyer (no hotel room should ever have a suspended drop ceiling) pics attached to review. Mercure needs to work on their consistency throughout their portfolio. You never.know what youre going to get with this company. Overall? This was a very nice property in Poznan. I would stay again.…
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
the staff were really nice and the breakfast is pretty good but.. i was told i had to take a twin room and no doubles were available.. bit hard to believe as the place was obviously nowhere near full... the rooms are very old fashioned.. it looks like they've had a coat of paint but the furniture is 20 years old.. and pretty knocked about.. plus no sockets near the bed which is really annoying.. plus the 'air conditioning' felt more like an air circulation system and it didnt chill the room.. so a hot and uncomfortable night in a narrow bed
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Date of stay: June 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We arriwe today.And even we have information sended to reservation and customer care relation that our flight is cancel and we arriwe one day earlier to book one day before, and recive info from thrir employee no problem all is set up.When we arriwe nobody didnt book room,and even we are regular guest and come from same brand hotel from Warsaw they charged us with expensive price for one night equal to all 3 nights.At moment we dudnt chechk currency tored from flight.After we calculate go to reception and they didnt want to help at all and understand that it is their mistake and not ours.Even we show them our email we need half hour someone to understand that they make mistake.People wait and see us how my brother ecolain.So unpolate situation.We as businesman dont care so much of diffrence in money but it is not unest to make this to regular customers of your brand name.I will go to Novotel hotel where staff is so polate .Bad experience at all.It devastate our business trip and further stay in next days.All other at hotel is good and pefect but customer relation most be better and more servicable and helpful not to ruin efforts of all other workers there.…
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed for 3 nights with my adult son in a Privilege room. Hotel is a 20 minute brisk walk into old town. Room spacious and comfortable. Hotel clean and well presented. Breakfasts good but not on same standard as Mercure Warsaw Centrum where I stayed previous week. Bar ok , staff ok but a bit official. Certain staff sporting blue and yellow ribbons in support of Ukraine. This I felt was inappropriate and making a political statement. Overall a very satisfactory stay and I would recommend for a visit to Poznan.
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Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Choose superior room on high floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I really like to stay in this hotel, although the hotel is old, it has its own unique atmosphere, I like to spend my time there. Good, hearty breakfasts, friendly service. The polceam patisseries in the hotel are really delicious !!!
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
The receptionist took an active interest in making sure our baby had a good bed and phoned us to check everything was ok (which it was). I liked the option for flexible check-out time. The tea and coffee making facilities in the room were excellent. The main bed was very comfortable with quality linen. The room had good design, was warm, comfortable but also modern and fresh. The sauna area on floor A was clean, spacious, and made available to us. I would love to come back. All I can say is I hope they keep up the good work.
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very nice, modern, and newer hotel. Everything was clean, the staff was helpful, and breakfast was good (however, the scrambled eggs were too wet for my personal taste). They have four elevators; each is quite small, but perfect considering the current pandemic (we prefer NOT to share elevators with strangers, especially when they are unmasked!).
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Date of stay: November 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This hotel is one of the top hotels of Accor Hotels in Poland. Amazing service, fast check in, great b'fast and superb Winestone Restaurant. Close to all Poznan attractiom - Old Town, Fairs, Castle...
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Overall, we enjoyed our stay at the Mercure Poznan. As Accor loyalty members, we appreciate the hotel's consistency with Accor standards, as well as exceeding them in certain areas. I have traveled extensively, and found that the Mercure Poznan has many aspects of a complete hotel experience. I enjoyed working out in a functioning fitness facility; the hotel restaurant actually was exceptional, with reasonably priced offerings; and the location was great (10 minute walk max to the train station). We appreciated the ability to reserve a late checkout time on the website, and the room itself was quite spacious. The breakfast experience was in the middle - perfect on day one, and less than on day two. The bed is quite comfortable, the shower warm with steady water pressure, and the room mini bar was a plus. The television provides a wide range of offerings, including English channels. Winestone provided a great dining experience both evenings. The staff service was EXCEPTIONAL, even when managing a large group at the same time. The quality of the food was great! We particularly had wonderful service from the woman with short brown hair in the evenings. The breakfast experience was perfect our first morning. We LOVED the variety of choices, and the waffles. Day two was the opposite - stressed out staff and abrupt communication. Mercure, please note that the waffles do NOT need to be cooked for three minutes - at three minutes, they are burnt! (we are from the US - it may be a voltage issue with the machine). Truly, those waffles cooked for three minutes are basically inedible! Finally, the first impression a guest gets about a property comes from the front desk staff. Well, our impression upon arrival was not a good one. Cold, abrupt, unsmiling (and yes, you can tell if someone is smiling beneath a mask!). Hotels are part of the hospitality industry - and the Mercure Poznan should keep this in mind when greeting guests. (as well as saying goodbye upon departure). It's these little things that leave an impression in the guests' minds. Overall, this hotel is a solid choice in Poznan - good location, food, facilities, and rooms.…
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Date of stay: October 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
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PRICE RANGE
$70 - $113 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandGreater Poland ProvincePoznan
NUMBER OF ROOMS
228
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Claim Your ListingMERCURE POZNAN CENTRUM - Prices & Hotel Reviews (Poland)
Frequently Asked Questions about Mercure Poznan Centrum
Which popular attractions are close to Mercure Poznan Centrum?
Nearby attractions include Zamek Cultural Center (0.3 miles), Stare Zoo Poznan (0.2 miles), and June 1956 Events Monument (0.2 miles).
What are some of the property amenities at Mercure Poznan Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Poznan Centrum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Poznan Centrum?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure Poznan Centrum?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Poznan Centrum?
Conveniently located restaurants include Concordia Taste, Poludnie, and Modra.
Are there opportunities to exercise at Mercure Poznan Centrum?
Yes, guests have access to a fitness center and a sauna during their stay.
Is Mercure Poznan Centrum located near the city center?
Yes, it is 0.9 miles away from the center of Poznan.
Are any cleaning services offered at Mercure Poznan Centrum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Poznan Centrum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Poznan Centrum offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.