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Mercure Poznan

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#3 of 70 Hotels in Poznan
Certificate of Excellence
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Mercure Poznan
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389 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Positives: - Clean, spacious rooms - Well maintained bathroom with instant hot water and good water pressure - Airconditioning works well - Decent buffet breakfast - Good Wifi speeds (free) Negatives: - None

Helpful?
Thank Solomon C
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Solomon We very much appreciate your comments regarding your stay at the Hotel Mercure Poznan Centrum. We are delighted to hear that you enjoyed your stay. We do hope to see you again in our hotel. Sincerely, Mercure Poznan Centrum Team More 

Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Mercure for conference and the room was comfortable and had a bit of space. The problems with this hotel is that the staff while friendly are not helpful . This is odd in a convention city. The hotel doesn't have a concierge desk to organise restaurants and sight seeing trips etc. Neither does the Sheraton up... More 

Helpful?
Thank fafner23
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, Thank you for your feedback and I am truly sorry to hear about the inconvenience you have been through during your last stay. Please rest assured that this does not reflect our normal standards. I have therefore taken the appropriate measures in order to avoid any future re-occurrence. I do hope to welcome you soon in our hotel... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 29, 2016

I stayed here in April, 2016 during a business convention while the hotel was undergoing a major renovation so I understand I must give some grace. But I am not sure I understand a hotel shutting down the stairs ( a fire hazard) during construction and having only two working elevators that held only two or three people at a... More 

Helpful?
Thank Shannon C
Helsinki, Finland
Level Contributor
116 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed June 21, 2016

ok room. ok location. wifi not working properly - connection is not stable. not too cheap. ok breakfast. technically it is an ok hotel for business people in this city where the selection is not too wide.

Helpful?
Thank FdT425
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Guest, thank you for your kind review. We do appreciate your feedback and we are glad to know that you enjoyed your stay. As we are investing in more access points I am sure that the WiFi connection will be working properly next time. We look forward to welcoming you soon at Mercure Poznan Centrum hotel. Kind regards, Michal More 

Orny
Level Contributor
92 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

Hotel is very nice as expected for this hotel group. Personal is friendly and present when needed. Breakfast is also very nice. Just a small point: it's missing a plug at the head of the bed. It's location is very convenient to visit Poznan exhibition. It takes just several minutes walk (if weather is fine). Walking to the city center... More 

Helpful?
Thank JCM_1317
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear JCM, thank you for taking time to review our hotel. We are delighted to hear that you enjoyed your stay and please rest assured that we take all your suggestions into consideration. We do hope to welcome you very soon at Mercure Poznań Centrum hotel. Kind regards, Michal More 

Paris, France
Level Contributor
158 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 5, 2016

We did chose this hotel as it was relatively close to Poznań Main Railway Station and we were travelling to Poznań by train. It is in a walking distance from the station thus no need to take a taxi. The hotel itself does not look very tempting from the outside, yet once inside, both the lobby and Winestone restaurant look... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Robert C
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Robert, I thank you for your positive feedback. I am really glad to hear that you have very much enjoyed your experience at Mercure Poznan Centrum hotel. We look forward to welcoming you back. Regards, Michal More 

London, United Kingdom
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed May 30, 2016

Stayed at this hotel foe 3 nights and it ticked the majority of the boxes. Decent enough room, well kept cleanliness and nice staff at reception. Only issues are drinks slightly expensive and if it's a old town destination, then it's a fair walk into the town. That said, taxi was only 30 zlotys.

Helpful?
Thank Peter R
Herrljunga, Sweden
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

New look in the reception and the restaurant. I like what they have done with it. I think this will attract most guests in a positive way. Great staff as always in the reception, bar and breakfast area. Room was clean. Great to have an iron for my shirts. Looking forward to come back.

Helpful?
Thank Martin H
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Martin, thank you for such a wonderful review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming again you very very soon. Regards, Michal More 

2 reviews
5 of 5 stars Reviewed May 16, 2016 via mobile

I stayed 2 nights at this hotel in January of this year. The hotel desk personnel were very professional and spoke fluent English. The room was huge, very clean, and the bed was beyond comfortable. Most comfortable stay from all the hotels I stayed in during my trip to 3 countries in Europe. I only ate at the restaurant once... More 

Helpful?
Thank Medusa V
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear Medusa, Thank you for taking the time to share this fantastic review with us! We are honored to be one of the best hotels you have ever experienced, and I am glad that your stay with us was completely flawless from start to finish. See you soon ! :) Michal - Front Office Manager More 

Danderyd, Sweden
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 10, 2016

Mercure in Poznan is a very nice hotel. Staff very friendly and helpful. The room had a different planning, which made it very intersting and having a good size. Modern and very clean. The bed hard, which I prefer. Even though the street Roosvelta is very busy, you did not notice it very much. The room was very quiet. Connections... More 

Helpful?
Thank patriknimmerstam
Michal-FO-Manager, Front Office Manager at Mercure Poznan, responded to this review

Dear patriknimmerstam, Thank you for taking the time to rate your recent stay with us at our hotel. I truly appreciate the kind words and the recommendation. We look forward to seeing you again next time! Best regards, Michal More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Modern, friendly 4 star hotel in the city centre, close to the railway station, the historic part of Poznan and fair grounds, with easy access to the airport. 228 spacious, airconditioned rooms with modern design welcome business and leisure travelers.11 multifunctional airconditioned meeting rooms with modern audiovisual aids are perfect for organising any event. Our restaurant offers dishes featuring new flavours from Polish and international cuisine. After work, you can relax in our fitness centre. ... more   less 

Additional Information about Mercure Poznan

Address: ul. Franklina Roosevelta 20, Poznan 60-829, Poland
Location: Poland > Central Poland > Greater Poland Province > Poznan
Price Range: $52 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Poznan 4*
Number of rooms: 228
Reservation Options:
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Hotel Style:
#1 Family Hotel in Poznan
#3 Luxury Hotel in Poznan
#9 Business Hotel in Poznan
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