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Novotel Poznan Centrum

Traveler (388)
Room & Suite (194)
Dining (22)

About

#15 of 80 hotels in Poznan
Location
Cleanliness
Service
Value
The Novotel Poznan Centrum is the ideal hotel for a business trip to Poznan. Our meeting rooms for up to 800 people are perfect for conferences and seminars of all kinds. Close to the International Exhibition Centre and train station, with walking distance to the the Old Town and Stary Browar shopping mall, the hotel also offers a business lounge, WiFi internet, Executive rooms and car rental service for your convenience. After a busy day, relax and enjoy our restaurant, bar and casino.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located

Location

Full view
99Great for walkers
Grade: 99 out of 100
89Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
1,075Reviews
5Q+A
63Room tips
Traveler rating
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  • 38
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Popular mentions
The hotel is very nice and conveniently located, easy to reach by foot, by bus, by taxi or Uber. The staff is friendly and the area is nice, price is standard for the quality. The only complaint I have is about the vegetarian food, few options and not very tasty.
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Response from olgazadlo, Organizational Specialist at Novotel Poznan Centrum
Responded 2 days ago
Dear eballix, Thank you for your review on TripAdvisor :) We very much appreciate your opinion. Of course we've took note of your comment regarding vegetarian food and rest assured that we will work on it. Thank you once again and we hope to welcome you back at Novotel Poznan Centrum very soon :) Have a lovel day :) Sincerely, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum
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Location - opposite to Stary Browar = city centre. Rooms are clean and in average/ high standard. Haven't tried breakfast although stayed few times but tried a dinner once at the restaurant which was very good. No undeground car park. The one outside the hotel is too expensive.
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Response from olgazadlo, Organizational Specialist at Novotel Poznan Centrum
Responded 4 days ago
Dear Sir, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. We hope to see you again soon at Novotel Poznan Centrum ! :) Kind regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznań Centrum
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Good tourist hotel in Poznan. Large lobby and easy access to good rooms with tea and coffee facilities provided. A little too far from centre market square to walk there with ease. Noisy tram track can be heard from rooms at front of hotel. Buffet dinner not brilliant. Breakfast good. Very noisy canteen style restaurant. Bar staff excellent and reception staff too.
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Response from olgazadlo, Organizational Specialist at Novotel Poznan Centrum
Responded 1 week ago
Dear Ivor S, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. I hope we can welcome you back to our Hotel soon :) Kind regards, Filip Skibinski Organizational Specialist Novotel&Ibis Poznan Centrum
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It is very hard to get through to the reception from your room, if you need anything. Staff in this hotel put you on hold or simply cut you off if you ring reception from your room. After ringing from the room and I went to reception to check why I am not getting through and discover that the staff took the phone off the hook. Lady with blond hair in the resturtant is very stiff and uptight. This is the only place I have been where cheese platter does not come with cracker/anything to eat with.
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Review collected in partnership with Accorhotels.com
Response from olgazadlo, Organizational Specialist at Novotel Poznan Centrum
Responded 1 week ago
Dear Paige12015, I’m so sorry that you were disappointed by your experience staying with us at Novotel Poznan Centrum. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on + 48 61 858 71 01 or email me at h3376-am@accor.com if you’d like to discuss things further. Kind regards, Filip Skibinski Organizational Specialist Novotel & Ibis Poznan Centrum
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The hotel is a combined IBIS and Novotel, which I never have experienced before. Common areas are mutual for both the brands. Location is very good, close to the pedestrian area and a nice walk to the old town square The room was very comfortable, good size and nicely furbished. Bed very comfortable. Bathroom modern and well planned. Everything very clean and sober. Also the wiew from floor 15 was great. But the isolation was not good. You could hear what the people in the room next door was saying aswell as every noise from the hallway, since the door was not isolated. Also the tram on the street below made more noise than you could imagine (even though the hotel could not do anything about that). The worst thing was really the service. The first day after arrival I came back to my room at 5.15 pm, and the room was still not serviced. The day after that the room had been serviced when I returned in the afternoon, but they had not refilled shower-gel and shampoo. So I went down to reception asking for more. After being away returning to the room more than four hours later there still was no shower-gel and shampoo, so I had to go down to reception and complain. Then I got some more. For me that is not Novotel-standard, and I was really surprised.
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Response from NovotelPoznanCentrum, Manager at Novotel Poznan Centrum
Responded 2 weeks ago
Dear Mr Patrick, Thank you very much for sharing your opinion with us regarding your recent stay. We are truly sorry, that we were unable to meet your expectations and needs to make your stay pleasant. Please accept my sincere apologies for that. Normally our service is very good and the difficulties you experienced are not a fair reflection of our usual high standard of customer care. We are very sorry about all indulgences that happened during your stay. I thank you once again for sharing your comments with us as thanks to it we are able to focus on what is most important in the given moment. We are very grateful for your support and do sincerely hope we may have the pleasure of welcoming you back at Novotel & Ibis Poznan Centrum. Kind regards, Monika Gruszka Rooms Division Manager
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PRICE RANGE
$60 - $130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel poznan centrum hotel poznanaccor poznan centrumpoznan novotel
LOCATION
PolandCentral PolandGreater Poland ProvincePoznan
NUMBER OF ROOMS
516
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