Mine was a short, one night stay while I made my way from the south to the north of Poland. So in that respect it was perfectly located. The staff were pleasant, helpful and nothing was too much of a problem. They also had my favourite wine - so that was a bonus !!
Sadly we were not as satisfied as we normally are when staying at Mercure hotels around Europe. It was unbelievable that heating was not working because it is connected to the central town's heating system. First time in 21 century for me to have no room thermostat for heating. The hotel seems to be used mostly for business trips, weddings and occasional stops by travellers. On the second night of our stay there was a wedding in the top floor restaurant. The music could be heard everywhere in the hotel and did not stop until late (which is understandable for a wedding, but not for a hotel where other guests are trying to sleep). I would understand most of this if the hotel was much cheaper than the rest of options in the area, but it is not. Hopefully this was a one off event.
The service in the hotel has been excellent . The room was clean and silent even if close to main door . The breakfast was excellent to satisfy the most demandind palates from international guest. Suggested Hotel
I always stay in this hotel when I come to Piotkrow, this hotel is very clean,quiet, the team from lobby and restaurant is very professional. Great food. They always try to make you feel good and comfortable.
Arrived here today from zakopane been at this hotel before highly recommend this hotel staff very friendly and helpful rooms very comfortable staying till Sunday visiting family good shopping mall about fifteen minutes away
I highly recommend this hotel. The staff has been very helpful in organising a reunion of 30 people. The food was of a very good quality and the stay at the hotel most pleasant. I hope to have the same very positive experience sometime in the near future.
Stayed here recently while on a business trip. Rooms were clean and in good shape. Staff were friendly, but didn't do anything extra. Only complaint would be the breakfast, it was really lacking in options.
Great surprise in the center of Piotrków. Hotel exceeded my expectations, it's a real 4- stars standard with good facility, very professional staff, comfortable, well- equipped rooms in a good condition. Moreover- breakfast tasty, coffee great, restaurant serves good dishes so there is no need to looking for something in the center of the city. The only one comment to the staff- more smiling faces! You are great, doing great job guys! So- smile! :)
Hotel is on a highly frequented street crossing. So it is loud in the rooms. In my room some renovations are needed. Could not open the window, it falls of the frame. But overall ok and clean. Sauna can only be used if you book treatments, this was not adviced. Breakfast is TOP TOP.
Very good hotel, spacious room, very kind staff. Clean. Hotel rooms with mineral water and electric kettle. Bar downstairs offers selection of local beers. Parking is free. We were told there is a very good beer SPA, but have not tried this time. Will visit again for sure!
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