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ul. Marszalka Focha 20, Bydgoszcz 85-070 Poland
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Traveler (336)
Room & Suite (160)
Dining (45)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#1 of 34 hotels in Bydgoszcz
Location
4.8
Cleanliness
4.8
Service
4.6
Value
4.5
Travelers' Choice
Mercure Bydgoszcz Sepia is 4-star hotel in a perfect location for both business guests and tourists. The hotel is located in the heart of Bydgoszcz, right next to Opera Nova, just 2 minutes walk from the Old Market Square and the Mill Island. The hotel offers 90 comfortable rooms of various standards, as well as meeting rooms, a restaurant, fitness room, sauna and roof terrace with a beautiful view.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Polish
447Reviews3Q+A26Room tips
Traveler rating
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Popular mentions
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Dorota S wrote a review Oct 2022
Hotel is situated in one of the most beautiful place (close to center and river). The hotel itself is very atmospheric, offers the highest quality of services, the smiling staff is discreet and very professional at the same time. I used all the gastronomic services: a rich breakfast buffet, a choice of lunch and dinner dishes, sophisticated and selected for every palate. Hotel Mercure Bydgoszcz is the best showcase of the Accor brand, but also the city.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, General Manager at Mercure Bydgoszcz Sepia
Responded 4 weeks ago
Dear Reviewer :), Thank you for your fantastic review posted on Tripadvsor.com. I am truly happy that you had a pleasant stay and found our level of service and skills of the staff worth mentioning and praising. I hope that we will have the pleasure to welcome you again in our city and hotel and provide you with even more Mercure -style hospitality. Looking forward to welcoming you at our hotel. Best regards, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cezary J wrote a review Oct 2022
1 contribution
Nice hotel, not to far from the center. 5 min walk. Our room was very quiet and comfortable. Staff were nice and friendly. Excellent brakfast buffet ! Small gym and nice sauna available 24h free of charge.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Oct 11, 2022
Dear Guest, Thank you for rating our hotel.. We appreciate your first hand feedback and are happy that Mercure Bydgoszcz Sepia was a good spot for your visit in Bydgoszcz. Hopefully we will have the opportunity to host you in the future again. Best regards, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
citybreaking wrote a review Jul 2022
3 contributions
I’ve been in that hotel couple of times now and every time is better than previous one. Everyone is very attentive and professional. My company is always giving me a choice of a couple of different hotels but for now I am sure that I will stay with this one for as long as possible. Absolutely recommend.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Aug 5, 2022
Dear Citybreaking, Thanks a lot for picking us for your recent visit to Bydgoszcz and sharing your feedback. We are very proud to receive plenty of positive feedback complementing our staff. We do hope to have opportunity to host you soon in our property. Please feel warmly invited to visit us again. Best Regards, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rodembek wrote a review Jul 2022
1 contribution
I asked couple times at the reception for an additional coffee & have received nothing. I can’t bear powder milk & when asked for real coffee was told that this cannot be done. Feel quite disappointed with the reception customer service. Not great at all!
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Aug 5, 2022
Dear Guest, Thank you for taking the time to share your experience with travelers visiting Tripadvisor.com websites. At our hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to our property. Yours sincerely, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lukasz Aligheri wrote a review May 2022
Kalisz, Poland269 contributions107 helpful votes
Very nice gym and sauna, good quality service, comfortable beds, beautiful terrace on the roof, in my opinion the prices of breakfast are too high (70zl)... the all stuff were kind, nice pictures of Bydgoszcz on the walls in the room, good location in the centre of beautiful city
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Date of stay: May 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Jun 3, 2022
Dear Guest, First of all, let me thank you for choosing Mercure Bydgoszcz Sepia and sharing your experience with fellow travelers'. I am happy to heat that your stay was pleasant and that you enjoyed it. I would like to emphasize that our breakfasts are very varied and therefore the price. I hope we will have the pleasure to welcome you as our guest again in future. Best regards, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
travelentuziast wrote a review May 2022
Weil am Rhein, Germany188 contributions177 helpful votes
I stayed one weeknight at the Mercure Bydgoszcz “Sepia” hotel, booking an apartment (suite) with a large living and entertaining area, a moderate size bedroom, and a massive bathroom with freestanding tub, walk-in shower, toilet, bidet, and double sink. The hotel staff are quite pleasant—friendly and polite conversation, eagerness to help, and very accommodating. I interacted with the restaurant staff, bar staff, parking security, and of course reception, and each discussion was a good one. The room is in excellent condition. The bed is a letdown, however, as it has only two pillows and is neither comfortable nor soft. Given that the rest of the room is in such good condition, it seems odd that the bed would be so poor by comparison. There is noise from the street at all hours from the streetcar passing by. If you’re a light sleeper, then this could be a problem. Parking at the hotel is tight and there are limited spaces (perhaps 12-14 cars depending on size and double parking)—recommend trying to reserve a space before arrival.
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: If you are street-side then prepare for noise from the streetcars and traffic
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded May 30, 2022
Dear Guest, Thank you for being our Guest and posting a review on TripAdvisor. I am happy that you enjoyed the suite room amenities in our hotel and that many of our services made you enjoy your stay more. Regarding your comments about comfort of bedding I shared your opinion with Housekeeping Manager, I hope that you will visit our city and hotel soon again. You are Welcome! Best regards, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agnieszka K wrote a review Mar 2022
1 contribution
I recommend Mercure Sepia for stay in Bydgoszcz. This is very good location near by the charming Old Town. Hotel staff is very professional and helpful. My check in time at the reception was very fast and easy. The room was very comfortable, modern and clean. Breakfast was very tasty with many options for every hungry customer! I love the athmosphere here and i will back in Summer!
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Date of stay: February 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Mar 3, 2022
Dear Guest! Thank you for living such great comment on Tripadvisor.com about your stay at the Mercure Bydgoszcz Sepia. It is nice to hear that you stayed with us and really had a chance in observing the service of the hotel. Comments like yours are shared with all employees and we celebrate it. Each customer is so important and we want to make our guest feel welcomed and at home at the same time. Thanks again for your comments. We hope to see you soon in our property. You are Welcome! Best regards, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TS1990 wrote a review Mar 2022
1 contribution
Very positive assessment of the stay after one night. Rich breakfasts, very polite and helpful staff, the lady at breakfast asked whether our son would eat something from the buffet or prepare pancakes for him. Room nice and clean, great location. We will definitely visit Bydgoszcz and stay at Mercure again. Unfortunately, on the first floor from the street side you can feel a bit of trams passing by. If someone is sensitive, he may wake up in the morning.
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Mar 2, 2022
Dear Guest, thanks a lot for picking us for your visit in Bydgoszcz and sharing your feedback. We are very proud to receive plenty of positive feedback complementing our bedrooms, breakfast and friendly staff. We do hope to have opportunity to host you soon in our property. Please feel warmly invited to visit us again. Best regards, Violeta Mercure Bydgoszcz Sepia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zbigi13 wrote a review Feb 2022
Bialystok, Poland196 contributions265 helpful votes
As I wrote in the title: THIS MERCURE BYDGOSZCZ SEPIA dose not respect All Accore Club rules. As a silver level member I did not recieved welcome drink not to mention late check out which is for free ( it was only 60 minuts and man in the reception demanded 10 zl - it is funny monet -but rules are rules.
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Date of stay: February 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Mar 2, 2022
Dear Guest, Thank you for taking the time and trouble to share your experience with travelers visiting Tripadvisor.com websites. At our hotel we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to our property. I would like to check exactly what happened, so I would be obliged to ask you to send details about your stay, first of all the date of stay on my address: H9441-GM@accor.com. Yours sincerely, Violeta Mercure Bydgoszcz Sepia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pawelr771 wrote a review Dec 2021
Warsaw, Poland3 contributions
Very good hotel in a great location. Staff welcomes me very warmly every times. Nice rooms and very nice service. Delicious breakfasts and a great restaurant. On warm days, a wonderful view of the city and the opera house from the terrace upstairs. I recommend and thank you :)
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Violeta Politowska, Other at Mercure Bydgoszcz Sepia
Responded Dec 7, 2021
Dear pawelr771, Your comment about the Mercure Bydgoszcz Sepia and high scores on Tripadvisor.com are much appreciated. Reviewers like your are the best motivation to work for hoteliers. I have shared your comments with my team. We are looking forward in welcoming you again in Bydgoszcz very soon. Violeta Politowska General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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PRICE RANGE
$43 - $70 (Based on Average Rates for a Standard Room)
LOCATION
PolandCentral PolandKuyavia-Pomerania ProvinceBydgoszcz
NUMBER OF ROOMS
90
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MERCURE BYDGOSZCZ SEPIA $47 ($̶1̶1̶5̶) - Updated 2022 Prices & Hotel Reviews - Poland

Frequently Asked Questions about Mercure Bydgoszcz Sepia
Which popular attractions are close to Mercure Bydgoszcz Sepia?
Nearby attractions include Museum of Soap and History of Dirt (0.3 miles), Mill's Island (Wyspa Mlynska) (0.3 miles), and Tightrope Walker - sculpture (0.1 miles).
What are some of the property amenities at Mercure Bydgoszcz Sepia?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Bydgoszcz Sepia?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Bydgoszcz Sepia?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Bydgoszcz Sepia?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Mercure Bydgoszcz Sepia?
Conveniently located restaurants include Shrimp Bistro - Bar Krewetkowy Jatki 9, Restauracja Luizjana, and King Fu Fusion.
Are there opportunities to exercise at Mercure Bydgoszcz Sepia?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Does Mercure Bydgoszcz Sepia have airport transportation?
Yes, Mercure Bydgoszcz Sepia offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mercure Bydgoszcz Sepia located near the city center?
Yes, it is 0.4 miles away from the center of Bydgoszcz.
Are any cleaning services offered at Mercure Bydgoszcz Sepia?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Bydgoszcz Sepia?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.