Hotel is situated in one of the most beautiful place (close to center and river). The hotel itself is very atmospheric, offers the highest quality of services, the smiling staff is discreet and very professional at the same time. I used all the gastronomic services: a rich breakfast buffet, a choice of lunch and dinner dishes, sophisticated and selected for every palate. Hotel Mercure Bydgoszcz is the best showcase of the Accor brand, but also the city.
Nice hotel, not to far from the center. 5 min walk. Our room was very quiet and comfortable. Staff were nice and friendly. Excellent brakfast buffet ! Small gym and nice sauna available 24h free of charge.
I’ve been in that hotel couple of times now and every time is better than previous one. Everyone is very attentive and professional. My company is always giving me a choice of a couple of different hotels but for now I am sure that I will stay with this one for as long as possible. Absolutely recommend.
I asked couple times at the reception for an additional coffee & have received nothing. I can’t bear powder milk & when asked for real coffee was told that this cannot be done. Feel quite disappointed with the reception customer service. Not great at all!
Very nice gym and sauna, good quality service, comfortable beds, beautiful terrace on the roof, in my opinion the prices of breakfast are too high (70zl)... the all stuff were kind, nice pictures of Bydgoszcz on the walls in the room, good location in the centre of beautiful city
I stayed one weeknight at the Mercure Bydgoszcz “Sepia” hotel, booking an apartment (suite) with a large living and entertaining area, a moderate size bedroom, and a massive bathroom with freestanding tub, walk-in shower, toilet, bidet, and double sink. The hotel staff are quite pleasant—friendly and polite conversation, eagerness to help, and very accommodating. I interacted with the restaurant staff, bar staff, parking security, and of course reception, and each discussion was a good one. The room is in excellent condition. The bed is a letdown, however, as it has only two pillows and is neither comfortable nor soft. Given that the rest of the room is in such good condition, it seems odd that the bed would be so poor by comparison. There is noise from the street at all hours from the streetcar passing by. If you’re a light sleeper, then this could be a problem. Parking at the hotel is tight and there are limited spaces (perhaps 12-14 cars depending on size and double parking)—recommend trying to reserve a space before arrival.…
I recommend Mercure Sepia for stay in Bydgoszcz. This is very good location near by the charming Old Town. Hotel staff is very professional and helpful. My check in time at the reception was very fast and easy. The room was very comfortable, modern and clean. Breakfast was very tasty with many options for every hungry customer! I love the athmosphere here and i will back in Summer!
Very positive assessment of the stay after one night. Rich breakfasts, very polite and helpful staff, the lady at breakfast asked whether our son would eat something from the buffet or prepare pancakes for him. Room nice and clean, great location. We will definitely visit Bydgoszcz and stay at Mercure again. Unfortunately, on the first floor from the street side you can feel a bit of trams passing by. If someone is sensitive, he may wake up in the morning.
As I wrote in the title: THIS MERCURE BYDGOSZCZ SEPIA dose not respect All Accore Club rules. As a silver level member I did not recieved welcome drink not to mention late check out which is for free ( it was only 60 minuts and man in the reception demanded 10 zl - it is funny monet -but rules are rules.
Very good hotel in a great location. Staff welcomes me very warmly every times. Nice rooms and very nice service. Delicious breakfasts and a great restaurant. On warm days, a wonderful view of the city and the opera house from the terrace upstairs. I recommend and thank you :)