Excellent Service, some of the best I have ever received at a Hilton property. Food is awesome and the staff really see to taking care of the guest. This was my second visit to Lublin and I would not want to stay anywhere else. They treat you like family....
We loved everything about this hotel.Good location,spacious modern rooms,comfy beds,large showers,nice breakfast and dinner,good parking and very friendly and helpful reception staff made our stay very enjoyable.
Very comfortable beds. Good breakfast. Staff very friendly. Close to center of Lublin. Rooms are soundproof, didn’t hear neighbours at all. We went to SKENDE shopping Center by bolt, very cheap drive. Will definitely come back.
Very busy with the Ukrainian refugees. However, the hotel was properly staffed and trained. Very clean. Food was excellent. Breakfast and 24/7 menu. This stay far exceeded my expectations!!!! Young Natalie in the Restuarant and Bar was outstanding. Young but she is a natural in the hospitality industry.
I am so disappointed! This was our third stay and think will be the last. Hotel was fully booked and I think we benefit an advantage discount and got a special room for people with special needs meaning shower is adjusted for wheelchair etc but we area healthy and walking, no problem with that but I need to tell it to make you understand my point. We haven't been served at all. No cleaning lady for two days in a row. We thought first day was a mistake. At the second night as soon as we entered the 123 room (where I am sitting at the moment) tired but who cares you know, we went downstairs and reported the receptionist lady what happened: we haven't seen the room cleaned for two says in a row, if they could at least give as clean towels to shower. Not only they did not apologize for the inconvenience, they asked if we needed them right away. We replied they could take their time. We went back to the ro once again a room for handicapped people, follow me? What would have happen if the same would had happen to People with special need? Always in need or demanding and feel ashamed? Few minutes passed, this guy brings over towels no sign of apologies. I am so pissed. Closing line: every morning we were surrounded by cleaning ladies, at the end now I feel like room 123 for people with special needs was excluded and discriminated. This is not fair.…
Just stayed for four nights here and have to say it’s an ideal place to stay, the staff are polite and cannot do enough for you, the rooms are clean and tidy and light. The breakfast is with a good selection of food to suit most tastes, The bar can get busy but they cope very well The hotel is about 15 minutes from the town by foot and 5 by car where you will find plenty of good places to eat should you want to, I will go back there again in the near future and although I have stayed at a few hotels in the area this is and I guess will be the only I will stay in in the future
I have stayed here previously before and have to say that this is one of the best hotels in Lublin, the staff are very helpful and polite, the food is good and the rooms are clean. the location suits my needs a 15 minute walk into town and what Lublin itself has to offer, I have never been disappointed whenever I have stayed there
Good location even though not exactly in city centre it’s easily accesible by 10 min walk. Great infrastructure and good connectivity with access roads. Hotel is new, staff extremely kind. Breakfast is very good. Rooms are spacious and come with an expandable sofa. Shower is modern and great to use.
The great place to stay after a long distance trip. The room was very cosy and the breakfast was terrific. And thank you for the pliers to fix my jacket :) Thank you very much for such a hospitality. BR Igor
The service was very good, the room in line with the chain's standards, spacious, clean, well designed, quiet (even though overlooking a busy city centre bypass road). Selection and quality of breakfast items very good, including some local items. The breakfast room is however rather small, so during busy periods queues likely, both waiting for the table and to the foods (the waffle maker, the coffee machine and the juicer in particular). Given the price, the hotels is a very good choice.