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Novotel Wroclaw City

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ul. Wyscigowa 35, Wroclaw 53-011 Poland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (34)
Room & Suite (73)
Dining (25)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 90 hotels in Wroclaw
Location
Cleanliness
Service
Value
Travelers' Choice
The Novotel Wroclaw is situated 4 km from the centre of Wroclaw and 12 km from Wroclaw Strachowice Airport. For business travellers, we offer the convenience of WiFi internet and five conference rooms. Surrounded by parks and gardens, the hotel is a great location for a family holiday or weekend break with an outdoor playground for your children & outdoor GYM to enjoy. Our Lounge bar & restaurant NOVO2 come highly recommended and our terrace is simply perfect in summer. Onsite parking.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Badminton
Video game console
Kids stay free
Children's playground
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Outdoor dining area
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Non-smoking hotel
24-hour check-in
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Bottled water
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, German, Polish

Location

Full view
36Car recommended
Grade: 36 out of 100
32Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
104Reviews0Q+A1Room tip
Traveler rating
  • 94
  • 8
  • 1
  • 0
  • 1
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
Paweł Kryszewski wrote a review May 2021
Warsaw, Poland4 contributions
Spend a great time in Novotel Wrocław City outside the City Center and noise. Full renovated hotel (rooms, exteriors and garden) I something which surprise positively. Key attraction is the garden - not available mamy hotels. Great entertainment place for Kids. Definitely we will be back :)
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Date of stay: May 2021Trip type: Traveled with family
Room Tip: Book in advance to secure promotional offers.
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Response from Novotel Wrocław City, Dyrektor generalny at Novotel Wroclaw City
Responded 3 weeks ago
Dear Paweł, we are delighted to read your amazing feedback! Thank you for sharing your kind words with other Trip Advisor Travelers. We are pleased to have you here! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – our guests! Thank you for the comments regarding hotel renovation as well as appreciation of hotel surroundings. Once again, on behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your stay at Novotel Wrocław City. See you next time, we hope it will be soon. Best regards, Martyna Fryszkiewicz General Manager & Hotel Team
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Nikola S wrote a review Dec 2020
Gold Coast, Australia158 contributions40 helpful votes
We have arrived at the hotel after a long journey, cold, hungry, and tired. I have researched the hotels prior to our journey and found that Novotel accepts dogs and is highly recommended among the reviewers. It's above my words to explain how disappointed we were with a very cold greeting we received from the lady in her 50's who worked at the reception on the evening of 30th of November. We have arrived with a Spanish plate car and she was dealing with my partner like he would be a walking virus. There was a new law implemented in Poland where they can only accommodate visitors who are staying for a business trip. Fair enough but the way and unhelpfulness of the lady receptionist was shocking in such a well-known hotel and brand. Needless to say, we left without any advice and with 0 customer service received and we will never be back.
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Date of stay: November 2020
Service
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Response from Ilona Porwoł, Dyrektor generalny at Novotel Wroclaw City
Responded Feb 12, 2021
Dear Nicola, Thank you for taking the time to provide feedback. We are very sorry that COVID-19 regulations in Poland during your trip to Wrocław allowed accommodate Guests for business reason only. In this situation we could not to recommend other hotels in our city. I apologize if you feel that the degree of support you received in the circumstances was inadequate and that you did not receive the level of service expected. Thank you very much for understanding. I hope that we will have opportunity to host you in our hotel in nearest future. We will do our best to guarantee you comfortable stay. With best regards Your sincerely Ilona Porwoł Hotel Manager
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Richard S wrote a review Oct 2020
1 contribution
This hotel is just excellent. Every little thing was perfect during our stay. We never experienced such kindness from the staff in any place we visited. The location is great - it's quiet, the garden is amazing. If I have to sum it up on one sentence - if You're planning a stay in Wroclaw, there's no better choice than Novotel Wroclaw City.
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Date of stay: October 2020Trip type: Traveled with family
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Response from Ilona Porwoł, Dyrektor generalny at Novotel Wroclaw City
Responded Oct 22, 2020
Dear Richard You made our day! We are so happy when we read so nice words about our hotel, about our team, about our hospitality. Thank you very much for this fantastic recommendation. We are waiting for your next visit. Warm regards from whole NWCity team Ilona Porwoł Hotel Manager
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saltash67 wrote a review Sep 2020
Uxbridge, United Kingdom38 contributions32 helpful votes
The hotel is situated approximately 10 minutes from Wroclaw airport and is an easy taxi ride. The interior is very modern, light and spacious and has a busy, friendly atmosphere. English is spoken by the majority of the staff and everyone was very friendly and willing to help. During our group’s visit COVID measures were being fully enforced and the hotel is fully prepared and compliant with cleaning routines and personal distancing measures. Food is available in the cafe area and is reasonably priced but there is lots to do in the city centre which is a 4 km walk or taxi ride away. If you are a business user the conference facilities were also very good with a good selection of refreshments served all through the day. WiFi is free and there is a very good connection throughout the hotel and public areas. Overall the visit was very good and is highly recommended.
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Date of stay: September 2020Trip type: Traveled on business
1 Helpful vote
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Response from Ilona Porwoł, General Manager at Novotel Wroclaw City
Responded Sep 23, 2020
Dear Saltash67, Thank you so much for so many nice and warm words. We are really happy that we have so excellent Gusts who are our best friends. We are waiting for a next visit and we will miss U. With best regards from whole NWCity team Ilona Porwoł Hotel manager
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radoslaws2017 wrote a review Aug 2020
Warsaw, Poland2 contributions
We've stayed there on Monday 27.07.2020 for the first time and we're enchanted. Great room and great service as well. For me this place is (was?) much nicer that Novotel/Ibis near Powstańców Śląskich street. We're so happy about it, that we decided to stay there few days later, on Thursday 30.07, instead of looking for another hotel. And I really like to check some new hotel ;) This time price was higher, but well, that's normal – it's depends on occupancy. I even asked for the same room, 234. Unfortunately we got room 148. It turned out that this room wasn't change according to Accor's N'Room project – old style bathroom with bathtub instead shower, different details, no coffee machine etc. And crème de la crème – view on the ...wall. In my opinion it was room with lower standard and it's misleading for customer that those both rooms are named Superior Room. Pity, because my enthusiasm after first stay is gone.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Ilona Porwoł, General Manager at Novotel Wroclaw City
Responded Sep 1, 2020
Szanowny Panie Radosławie, Bardzo serdecznie dziękuję, że zechciał Pan wybrać ofertę naszego hotelu będąc w naszym pięknym Wrocławiu. Dziękuję także bardzo gorąco za komentarz odnoszący się do każdego z pobytów, bowiem każda opinia naszych Gości jest dla nas bardzo cenna. Sprawił nam Pan wielka radość, co jest najpiękniejszym gestem naszych Gości opisując naszą gościność i otwartość naszego zespołu. W imieniu wszystkich bardzo gorąco dziękuję. Pozwolę sie odnieść do komentarza o drugim Pana pobycie. Ze względu na reżim sanitarny mamy ograniczoną pulę pokoi, które są przeznaczone do kwarantanny dla bezpieczeństwa naszych Gości. Tym samym niestety nie jesteśmy w stanie w niektórych dniach oferować naszym stałym Gościom przy kolejnych pobytach ich ulubionych pokoi, co zawsze staraliśmy sie robić. Przykro nam bardzo, że tym razem nie zdołaliśmy spełnić Pana oczekiwań. Wszystkie pokoje w hotelu są zmodernizowane do standardu N'Room, jednakże łazienki w tych pokojach 50/50 są o 2 standardach" N'Room z roku 2018/2019 oraz Novation (biały wystrój z elementami niebieskimi) z roku 2017. Zaledwie 5 pokoi w hotelu jest z wanną, które to wyposażenie także nasi Goście czasami sobie życzą. Bedziemy pamiętać, aby podczas kolejnego pobytu zaproponować Panu pokój, o jakim Pan pisze. Ekspres do kawy jest wyposażeniem pokoi o podwyższonym standardzie Executive.. Mam nadzieję, że odwiedzi nas Pan ponownie i będziemy mogli zaprezentowac oczekiwany przez Pana poziom naszych usług. Łączę naserdeczniejsze życzenia i wielu do nas powrotów Ilona Porwoł Dyrektor Hotelu
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PRICE RANGE
$46 - $70 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel wroclaw, wroclaw novotel
LOCATION
PolandSouthern PolandLower Silesia ProvinceWroclaw
NUMBER OF ROOMS
145
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Frequently Asked Questions about Novotel Wroclaw City
Which popular attractions are close to Novotel Wroclaw City?
Nearby attractions include Park Południowy (0.5 miles) and Red Army Cemetary (0.2 miles).
What are some of the property amenities at Novotel Wroclaw City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Wroclaw City?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Novotel Wroclaw City?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Wroclaw City?
Yes, parking is available to guests.
What are some restaurants close to Novotel Wroclaw City?
Conveniently located restaurants include Sushi Naka Naka, Lody naturalne z Krzyckiej, and Przystań Tu. Bistro&Wine..
Are any cleaning services offered at Novotel Wroclaw City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Wroclaw City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Wroclaw City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Wroclaw City?
The staff speaks multiple languages, including English, German, and Polish.
Are there any historical sites close to Novotel Wroclaw City?
Many travelers enjoy visiting Church of the Holy Trinity Malkowice (8.9 miles) and Church of the Holy Cross (9.2 miles).