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Novotel Wroclaw City

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#19 of 73 Hotels in Wroclaw
Certificate of Excellence
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291 Reviews from our TripAdvisor Community

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Showing 74: English reviews
burton on trent
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Novotel Wroclaw City Friday night on our way from Braunshweig to Wisla . Welcome at reception was excellent we had booked a superior double room and a single room our superior room we found to be of a high standard .Breakfast was an excellent choice hot and cold buffet ,we would certainly use again .

Helpful?
Thank johnkris
Novotel_Wroclaw_City, Pracownik Rezerwacji at Novotel Wroclaw City, responded to this review

Dear Sir, Thank you so much for your opinion. We are happy that you have got very ggod feelings, form our hotel Novotel Wrocław City. We invite at the next time. regards Agnieszka More 

Kiev, Ukraine
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

close to railway station(10 min by feet, 7 min by car). just after refubrishment.close to city centre but behind the touristic routes. for 10 days stay of businss trip it was useful to have in walking distance the sport swiming pool at local aquapark and trade centre SkyTower.

Helpful?
Thank elena e
Novotel_Wroclaw_City, Pracownik Rezerwacji at Novotel Wroclaw City, responded to this review

Dear Madame, Thank you so much for your nice opinion. We invite you next time. We hope that your another visit in Novotel Wrocław will be as pleasant as previous one. Regards Agnieszka More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Absolutely awful stay. Breakfast was terrible, service at the reception was terrible, no air conditioning and it was 25 degrees Celsius. Rooms were iffy, not bad but far from good. Food at night was incredible but that hardly made up for the dreadful breakfast. They charged us a lot of extra fees that we weren't aware of as well. This... More 

Helpful?
Thank Ramon H
Novotel_Wroclaw_City, Pracownik Rezerwacji Agnieszka at Novotel Wroclaw City, responded to this review

Dear Sir Thank you for share with us, your experience. We are so sorry, that your stay in our hotel, did not meet your expectations. We do our best, to make sure, that we provide guest service on hight standard. We are still in process of upgrading the hotel and we hope that soon you'll to find out. Thank you... More 

Manchester, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Conveniently situated for visiting the beautiful historical city. Lovely clean rooms with good sized beds and full size bathrooms. Great buffet breakfast and delicious on site restaurant. Good value for money.

Helpful?
Thank Lovez2travel_11
Novotel_Wroclaw_City, Pracownik Rezerwacji at Novotel Wroclaw City, responded to this review

Dear Sir, Dear Madame Thank you so much for your all information. We are pleased that your stay in our hotel, you brought a lot of joy. See you next time - as soon as possible. Regards Agnieszka More 

pardubice
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 10, 2016

The city is huge and features nicely maintained historical buildings as well as new architecture, including many parks. There are many things to explore, not just the central sqaure (Rynek) as most guides seem to restrict their tips to. I'd suggest seeing, for instance, Ostrow Tumski (Island Tumski, taking one of many boat rides round this island, going to see... More 

Helpful?
Thank vendula l
Novotel_Wroclaw_City, Pracownik Rezerwacji at Novotel Wroclaw City, responded to this review

Dear Vendula I, Thank you so much for your opinion, about our beautiful city. We invite to hotel Novotel Wroclaw City, next time. Regards Agnieszka More 

North Wales, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 23, 2016

we stayed for a week in June the hotel was wonderful the staff especially in restaurant were wonderful and friendly, if you stay get yourself a tram pass ticket the the terminal is just round corner near radio Wroclaw and will take all over the city and will also allow you to use the buses with same ticket, taxis are... More 

Helpful?
Thank andyl871
Novotel_Wroclaw_City, Pracownik Rezerwacji at Novotel Wroclaw City, responded to this review

Dear andyl871 Thank you so much for your nice opinion. We hope, that we will meet next time, as soon as possible. Best regards Agnieszka More 

Copenhagen
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 19, 2016 via mobile

I would give one star because we had a very bad experience with the payment. We were a group of 10 people, split into 5 prepaid rooms. At the check-out the ladies at the reception were claiming that we did not pay for one room and they were arguing for one hour. The whole situation was handled very badly and... More 

Helpful?
Thank Cliziasofia
Novotel_Wroclaw_City, General Manager at Novotel Wroclaw City, responded to this review

Dear Cliziasofia, first of all thank you for your time to share with us your experience from staying at Novotel Wrocław City hotel. I would like to apologize for any inconvenience that you met during your stay in our hotel. It is a priority for me to explain the situation so I would like ask you to sent me more... More 

Copenhagen, Denmark
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 19, 2016 via mobile

They made a mistake on a prepaid reservation and during the check-out they made us pay for a room that was already paid. This was not fair at all. Our experience was really bad therefore we will not go use Novotel anymore. They should have admit the mistake and do not let us paid for a room that was already... More 

Helpful?
Thank Nickbelane
Novotel_Wroclaw_City, General Manager at Novotel Wroclaw City, responded to this review

Dear Nickbelane, thank you for your time to write review from staying at Novotel Wrocław City hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is a priority for me to address the problem so I would like ask you to sent me more details on my direct... More 

Wroclaw, Poland
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

Hotel is located few kilometers far from city center but access to the city market is quite good (by tram or car). Room clean, not new but fine. Breakfasts very good with a good choice. Staff friendly at the reception and bar. Table soccer in the lobby is a great fun also for adults. We will come back!

Helpful?
Thank SebZako
Gliwice, Poland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 24, 2016 via mobile

Hotel is located in the suburbs, You can get to the city center by car in about 20 minutes. I would advice to choose the room with a queen size bed, because in my opinion they are more renovated. I felt an annoying smell in the room with two beds. Anyway, the biggest advantage of Novotel Wrocław City is a... More 

Helpful?
Thank szymon319
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Garden Brasserie
Cuisines: French
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Wroclaw is situated 4 km from the centre of Wroclaw and 12 km from Wroclaw Strachowice Airport. For business travellers, we offer the convenience of WiFi internet and five conference rooms. Surrounded by parks and gardens, the hotel is a great location for a family holiday or weekend break with an outdoor playground for your children to enjoy. Our Garden Brasserie restaurant and lobby bar come highly recommended and our terrace is simply perfect in summer. Onsite parking. ... more   less 

Additional Information about Novotel Wroclaw City

Address: ul. Wyscigowa 35, Wroclaw 53-011, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $39 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Wroclaw City 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Novotel Wroclaw
Wroclaw Novotel
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