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Mercure Wroclaw Centrum

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734 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Washington, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I have stayed in nicer Hotel 6's. The check in was awful. The person checking us in (sebastian) was very arrogant and really unpolished when we asked for directions and had questions. No valet parking and the room was a sauna. The rooms were tired with dirty walls and carpets. Couldn't wait to leave.

Helpful?
1 Thank Janet G
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

UK/IRE
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were staying for 5 days in Wroclaw for a family wedding. This was our first time in Wroclaw and also Poland so we didnt quite know what to expect. We chose the Mecure Wroclaw Centrum for (a) we have stayed in Mecure hotels before (b) the great price (c) the good reviews (d) the central location. We arrived on... More 

Helpful?
Thank Love2EatLove2Travel
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Hotel Mercure Central is a very good hotel. Friendly service along with high level of professionallity, at reception, bar and Restaurant. After 4 months of stay i can say i feel kind of home here. Each day the friendly staff makes me feel being welcome.

Helpful?
Thank Eddie H
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Initially I had a mixed feelings, but eventually all was good. People at the reception are very nice and friendly. Lobby is big and comfortable. Room was nice, but a bit dark. Bathroom good equipped and mini bar full. Bar at the ground floor with good service and good alcohol choice. Prices acceptable and breakfast delicious. The location is great,... More 

Helpful?
Thank Maciej M
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Cambridgeshire, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2016

We spent 6 nights here in August 2016. The location of the Mecure hotel is great. It is very handy for the tram and bus stops and only a short walk from the main square. The view from our 3rd floor window was of St Adalbertus' Church, a very large Dominican Monastery church. This was terrific. The room was very... More 

Helpful?
1 Thank Sue R
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Helsinki
Level Contributor
49 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 5, 2016

Good Mercure hotel close to old market square. I took a taxi from the airport because I felt it was the simple way to get hotel. Taxi was not expensive, 12 euros etc. Hotel staff was friendly and helpful, check-in (and out) was easy. Room was clean and minibar & air condition were included. Bathroom was also clean. Room had... More 

Helpful?
1 Thank randomherohimself
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Antwerp, Belgium
Level Contributor
245 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
3 of 5 stars Reviewed August 2, 2016

Bad surprise upon our arrival... The front desk assistant discovers that I had erroneously made a reservation for the next day. She was friendly enough to have a word with her manager as the hotel seemed to be fully booked. She managed indeed to find me a room, but at an additional cost... We were lucky to use one of... More 

Helpful?
Thank harmonie
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sir, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wroclaw Centrum.. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We... More 

Teteghem, France
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2016

i stayed already serveral times for one night in this hotel, just on a drive trough and it is really a hotel which need a recommandation, very nice, very friendly staff and good located in the center. i also took a massage and it is very nice place to have a massage.

Helpful?
1 Thank skayda
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Malbork, Poland
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 25, 2016

great location, few free parking places in front of the hotel, great breakfast, hotel located very close to the old town (3min walk), next to the shopping center (one building: Galeria Dominikanska), great communication: tram and bus stops next to the hotel, many shops right next to the hotel

Review collected in partnership with Accorhotels.com

Helpful?
Thank LucSkywalker s
MercureWC, General Manager at Mercure Wroclaw Centrum, responded to this review

Dear Sirs Thank you for taking the time to answer our questionnaire. We appreciate your positive comments regarding your stay at the Mercure Wroclaw Centrum Hotel. I will share your comments with my team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
151 Tastefully decorated and comfortable rooms. The Mercure Wroclaw Centrum is located in the heart of the historical city of Wroclaw, one of the most attractive towns in Poland. It takes only a few minutes to reach local institutions, commercial centres, and the main railway and bus station. Major attractions such as the Panorama of Raclawice, the Old Town, the Market Square and Tum Island are only short walk from the hotel. The hotel offers a WINESTONE Restaurant and advanced conference facilities. ... more   less 

Additional Information about Mercure Wroclaw Centrum

Address: pl. Dominikanski 1, Wroclaw 50-159, Poland (Formerly Mercure Panorama)
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $49 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wroclaw Centrum 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Mercure Panorama Hotel Wroclaw
Mercure Hotel Wroclaw
Mercure Hotel Panorama
Hotel Style:
#1 Family Hotel in Wroclaw
#2 Luxury Hotel in Wroclaw
#3 Romantic Hotel in Wroclaw
#7 Business Hotel in Wroclaw
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