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Sofitel Wroclaw Old Town

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Sofitel Wroclaw Old Town
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1,096 Reviews from our TripAdvisor Community

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Showing 676: English reviews
Remsenburg
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It's a great hotel to allow full enjoyment of Wroclaw. It's very well maintained and met our expectations of a Sofitel. Will definitely return. Fantastic breakfast as well. Did not try room service as its so close to many great places to eat. Fast service for things like ice buckets and extremely polite staff who all spoke English which was... More 

Helpful?
Thank O6297TFrobertp
Christchurch, New Zealand
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We enjoyed our two week stay at this hotel. The location was fantastic. The facilities very good. We had the buffet breakfast everyday which while a slightly expensive extra offered a good choice and was very convenient. Only problem we had was our door card kept malfunctioning but we coped. It should be noted the air conditioning only works while... More 

Helpful?
Thank 99Kris
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The hotel is huge in size and open space. Very modern architecture but very personal and professional service. It's very business orientated with free super-fast wifi, a business centre, and lots of spaces for meetings and chatting. Open-plan with lots of glass, but easy access to the brilliant restaurant and amenities. The rooms (king) were comfy with lots of plug... More 

Helpful?
Thank fieldproducer
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Fieldproducer, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Loveland, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything in this hotel is outstanding except for the front desk staff. Didn't understand the type of service that should be offered in a service position. Example: I was checking out and asked for a bottle of water and the response was "we don't have any". This may seam pretentious to some, but a good service representative would have figured... More 

Helpful?
Thank keithcC4141OZ
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear KeithcC4141OZ, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Fairfax Station, Virginia
Level Contributor
87 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a five star all the way. I like to stay at Sofitels, and this one is definitely on par with the others. I spent three nights here. My room was upgraded because of the Accor Gold status. It was a large size and luxurious. The Sofitel bed is so comfortable that I was almost weeping with joy when... More 

Helpful?
Thank jmcneill817
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Jmcneill817, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

kent
Level Contributor
53 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago

A chain hotel, so fairly standard in most things. Breakfast good. Buffet but not as crowded as most. Room a reasonable size, everything worked. Concierge very helpful but we did have a major issue with the car transfer arranged to go to Torun as it did not go the quickest way and was overpriced in our view.

Helpful?
Thank Kenneth H
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Kenneth H, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Erskine, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Really nice hotel, it's major selling point is undoubtedly its location. Only 1 minute walk and you are on the market square. The hotel is surrounded by bars, restaurants and clubs so plenty to do. The hotel itself is spotless. The rooms are a decent size with comfortable beds and a mini bar which although we didn't use it meant... More 

Helpful?
Thank dgray77_dg
Sofitel Wroclaw O, Guest relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Dgray77_dg, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Auburn, Washington
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was so underwhelming that my memories are of the entry, elevator, bathroom door, lit liquor cabinet, bird poop on the window, chaise lounge and all the water damage around the window. They had fixed the damage by stapling the wallpaper back up! We were traveling with a tour group and stayed one night at the hotel after visiting... More 

Helpful?
Thank Tracy W W
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Tracy WW, Thank you for taking the time to tell us about your experience at the Sofitel Wroclaw Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Nottingham, UK
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here as the first part of our mini multi city trip to Germany and Poland. We arrived and were welcomed to the hotel by a lovely receptionist. We had got our requested early check in which we were very pleased about. We were surprised to be asked if we wanted a smoking or non-smoking room though. We thought... More 

Helpful?
Thank Allison D
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear Allison, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Thessaloniki
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Despite being situated in a modern glass building with impressive glass elevator, when you enter the rooms, the idea you get is far from a 5* hotel... Although we got a room upgrade and the room was spacious, the unforgettable experience of having found urine traces on the wc is unacceptable for any hotel - not to mention a luxurious... More 

Helpful?
Thank lazzzarakos
Sofitel Wroclaw O, Guest Relation Agent at Sofitel Wroclaw Old Town, responded to this review

Dear lazzzarakos, Thank you for taking the time to tell us about your experience at the Sofitel Wroclaw Old Town. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ideal for business or leisure, Sofitel Wroclaw Old Town is located in the heart of Old Town - the city's cultural, social and business epicenter - just minutes from the famous Market Square and Hala Ludowa exhibit/concert hall. The impressive glass-roofatrium is an excellent example of contemporary Polish architecture, blending sleek design with noble materials. The world-class facilities include 10 fully equipped meeting rooms, a luxurious spa, a gourmet restaurant, and spacious guest rooms & suites. ... more   less 

Additional Information about Sofitel Wroclaw Old Town

Address: ul. Swietego Mikolaja 67, Wroclaw 50-127, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $82 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wroclaw Old Town 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Sofitel Wroclaw Hotel Wroclaw
Wroclaw Sofitel
Accor Wroclaw
Hotel Style:
#1 Spa Hotel in Wroclaw
#2 Romantic Hotel in Wroclaw
#3 Luxury Hotel in Wroclaw
#4 Business Hotel in Wroclaw
#4 Family Hotel in Wroclaw
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