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Sofitel Wroclaw Old Town

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#12 of 73 Hotels in Wroclaw
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Wroclaw Old Town
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1,187 Reviews from our TripAdvisor Community

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Singapore, Singapore
Reviewed yesterday NEW

Came to this hotel with a tour group on Oct 2016. It was a last minute decision as the other hotel booked by the tour was cancelled. Overall this hotel has good cleanliness, great food, great and easy access to the old town. However, the one and only major problem of this hotel is the sound-proofing. I stayed on the...

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Helpful?
Thank YapJunGuan
Edina, Minnesota
Reviewed 4 days ago NEW

I stay at Sofitel Wroclaw very frequently. Love the hotel. The staff is super helpful and nice and there has been many times where they really helped me resolve little work issues. The location is super, at one end of the central square. So, highly reccomended for all it is!

Review collected in partnership with Sofitel.com
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1Thank Antonis P
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Antonis, Thank you so much for sharing your feedback regarding your stays at Sofitel Wroclaw Old Town! I am glad to read that you enjoyed each and every experience with us! We are looking forward to welcoming you soon in Wroclaw! Warm Regards, Lucile Rannou Guest Relations, Sofitel Wroclaw Old Town

Barcelona, Spain
Reviewed 6 days ago NEW

Comfortable, friendly management and excellent service. It has all the facilities required to make a business trip pleasant and its location encourages your leisure activities. This is why I would recommend this great hotel.

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Helpful?
Thank lunavi0la3
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Luna, We would like to thank you very much for sharing your great comment with us, regarding your recent stay at the Sofitel Wroclaw Old Town. I shared your feedback with our team. I am convinced that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Oslo, Norway
Reviewed 6 days ago NEW

Terrible check-in experience! I booked this stay through hotels.com and the front desk staff refused to accept my reservation. After 45 minutes or arguing (it was 10pm) she said she can do an exception and open up a room for me. She offered a bottle of beer as an excuse for the 1 hour wait she was the only one...

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Helpful?
Thank gregas
Sofitel Wroclaw O, Guest Relations at Sofitel Wroclaw Old Town, responded to this review

Dear Mr. Oftedal, We would like to thank you very much for sharing with us your feedback regarding your stay at the Sofitel Wroclaw Old Town. However, I am very concerned to read that your check-in experience did not meet with your expectations; what I would like to sincerely apologize for. I am going to contact you personally for further...

London, United Kingdom
Reviewed 1 week ago

Conveniently located very centrally adjacent to the Lutheran church of St Elizabeth (Bazylika mniejsza Świętej Elżbiety Węgierskiej) with its tall, dark and distinctive tower you'll always have a landmark to guide you to the hotel wherever you are in the city. Check in was swiftly and professionally conducted having actually checked in online, the formalities were managed without a fuss....

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Helpful?
Thank timpaws
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Sir, We would like to thank you very much for sharing your feedback with us regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are...

Coral Springs, Florida
Reviewed 1 week ago

If you like to be close and within walking distance to the Old Town, this is the hotel. Very nice furnished, people are friendly and helpful. And although Sofitel is a luxury brand it's not that expensive.

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Helpful?
Thank Anneliese T
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Anneliese, We very much appreciate your feedback regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much again and we are looking to...

Arnhem, The Netherlands
Reviewed 1 week ago via mobile

I spent one night in this hotel. Friendly desk. Hotel room is huge and a minibar is always welcome. Just in walking distance to the center to have some drinks as well. Free wifi is available, so very convenient.

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Helpful?
Thank Traveller_Tomasco
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Sir, We very much appreciate your feedback regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you soon in Wroclaw!...

Reviewed 2 weeks ago via mobile

Hotel is nice, very well placed right in the heart of the city. Beds are big and quite well equipped. What I liked the most is easily accessible are with saunas (Finnish and steam) and jacuzzi. Next to each sauna we have a panel were we can put our own settings. Don't forget to make sure sauna is turned on...

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Helpful?
Thank Rachel F
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Rachel, We very much appreciate your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback, and we are happy to hear that overall your were satisfied with your experience. However I was very concerned to read that you experienced inconveniences due to the gym and to the reception desk,...

Singapore, Singapore
Reviewed 2 weeks ago

The hotel is in a superb location of old town, value for money during the weekend is excellent. The hptel is modern and in good shape, overall a very good experience, we would surely return when again in Wroclaw.

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Helpful?
Thank HerrBecker
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Sir, Thank you very much for this great feedback regarding your stay at the Sofitel Wroclaw Old Town! I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and we...

Mississauga, Canada
Reviewed 2 weeks ago

Booked a suite in the Sofitel Hotel in Wroclaw Old Town, great area near bars, restaurants, nightlife, hotel room was large, clean, the staff were great for check in and check out process. The hotels location is a bit difficult to get to if you have a car.

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Thank ROTKO2016
Sofitel Wroclaw O, Guest Relations Manager at Sofitel Wroclaw Old Town, responded to this review

Dear Madam, Dear Sir, We would like to thank you very much for your feedback regarding your stay at the Sofitel Wroclaw Old Town. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Ideal for business or leisure, Sofitel Wroclaw Old Town is located in the heart of Old Town - the city's cultural, social and business epicenter - just minutes from the famous Market Square and Hala Ludowa exhibit/concert hall. The impressive glass-roofatrium is an excellent example of contemporary Polish architecture, blending sleek design with noble materials. The world-class facilities include 10 fully equipped meeting rooms, a luxurious spa, a gourmet restaurant, and spacious guest rooms & suites. ... more   less 

Additional Information about Sofitel Wroclaw Old Town

Address: ul. Swietego Mikolaja 67, Wroclaw 50-127, Poland
Location: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Price Range: $74 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Wroclaw Old Town 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Sofitel Wroclaw Hotel Wroclaw
Wroclaw Sofitel
Accor Wroclaw
Hotel Style:
#2 Romantic Hotel in Wroclaw
#2 Spa Hotel in Wroclaw
#4 Business Hotel in Wroclaw
#4 Family Hotel in Wroclaw
#7 Luxury Hotel in Wroclaw
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Wroclaw Old Town staff and other travelers.
8 questions
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Buffalo, New York
3 months ago
South Wales, United Kingdom
10 days ago
Seattle, Washington
Alpine, California
8 months ago

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Questions? Get answers from Sofitel Wroclaw Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not choose the rooms facing the Lobby”
 of 5 bubbles YapJunGuan, yesterday | Read review
“Best views from outside rooms. Inside rooms have an atrium view.”
 of 5 bubbles timpaws, 1 week ago | Read review
“We were in 524, it and 525 are the end of a corridor, so no people passing outside.”
 of 5 bubbles Drumcovitt, Dec 15, 2016 | Read review
“seems that i always get the Kielbasnicza street junior suite, its great for smokers :)”
 of 5 bubbles mgospodarek, Dec 9, 2016 | Read review
“Best time to stay at this hotel is in November/ December for the Christmas markets”
 of 5 bubbles Deerstalker1, Nov 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question