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Obroncow Pokoju 5, Karpacz 58-540 Poland
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Mercure
$103
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Traveler (141)
Room & Suite (67)
Dining (35)

About

#6 of 33 hotels in Karpacz
Location
4.5
Cleanliness
4.4
Service
4.3
Value
4.1

See why so many travelers make Mercure Karpacz Resort their hotel of choice when visiting Karpacz. Providing an ideal mix of value, comfort and convenience, it offers a quaint setting with an array of amenities designed for travelers like you.

While staying at Mercure Karpacz Resort, visitors can check out Karkonoskie Drezyny Ręczne (0.7 mi) and Gravitational Anomaly Spot (1.5 mi), some of Karpacz's top attractions.

Mercure Karpacz Resort is a quaint hotel offering air conditioning and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a 24 hour front desk, room service, and baggage storage. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travelers visiting Karpacz. For guests with a vehicle, free parking is available.

If you like Italian restaurants, Mercure Karpacz Resort is conveniently located near Molto Bene Pizza, Oro Cavallo Restaurant-Rooms, and Restauracja Mamma Mia w Karpaczu.

Should time allow, Kolorowa Luge, Karpacz (Tory saneczkowe Kolorowa, Karpacz) is a popular attraction that is within walking distance.

At Mercure Karpacz Resort, your comfort and satisfaction come first, and they look forward to welcoming you to Karpacz.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Hiking
Ski rentals
Skiing
Walking tours
Kids club
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Steam room
Ski In / Ski Out
BBQ facilities
Baggage storage
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Wardrobe / closet
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Mountain View
Languages Spoken
English, German, Polish
549Reviews1Q+A5Room tips
Traveler rating
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Most Recent
Luis wrote a review Aug 17
La Linea de la Concepcion, Spain13 contributions2 helpful votes
nice indoor swimming pool, nice restaurant. reception did not speak english at all, only german and polish, luckily my wife is polish otherwise we wouldn't be able to check in. the room is outdated and could use a refurbishment
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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gettingaround wrote a review Oct 2021
London84 contributions80 helpful votes
The bathroom in the room smelt strongly of stale urine and it was more than obvious the lavatory had been amply used. Bedding smelt of earlier - not very well washed - occupants. Scheduled to stay for 2 nights, I left after one. There was too much clutter not well enough cleaned for the context of pandemic. Hotel is broadly as I would have expected it to be under the Communists. Positively, windows opened wide to ventilate. Car park was efficient though. The positive reviews are a parallel universe.
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Date of stay: September 2021
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Aistė P wrote a review Mar 2020
Kaunas, Lithuania13 contributions1 helpful vote
+1
Hotel was very nice, cosy and clean. Nice view from the room. Staff was very helpful and friendly. Massages in SPA was great. Swimming pool and saunas were OK. Breakfast was really good, lunch in the restaurant was also tasty. Hotel has a playroom for children. It offers bathrobe rent for only 10 pl/person. Overall, we spent great time with family for a very reasonable price:) Recommend this place.
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Date of stay: March 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Food Critic wrote a review Feb 2020
New York67 contributions43 helpful votes
+1
After reading the reviews I was not expecting much. Breakfast is truly amazing and very Polish. From crapes to hams and authentic sausages to perfect scrambled eggs. Salad bar and salmon and herring. Buffet style overflowing with fresh items. Staff at the reception is extremely helpful and will do anything to make your stay perfect. We had difficulties with window mechanism and help arrived quickly and with good pleasant attitude. Room is a little dated but clean with nicely remodeled bathroom and wonderful sparkling clean tub to soak after day in the mountains. Swimming pool and jacuzzi wonderful. We will be back!!!
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Tetiana Garanko wrote a review Sep 2019
Kyiv (Kiev), Ukraine3 contributions1 helpful vote
The hotel is situated on the outskirts of the city, near the forest and small ski slope. Amasing view to mountains or to the forest, quiet place, fresh air. Clean rooms, big windows, wonderful pool and sauna. Also it is easy to get to the town by walk. Mystical place, wood and stone sculptures with lightening make your vacation unforgettable. It is necessarily to visit the museum - Karkonosskie Taemnice and glass factory.
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Date of stay: January 2019
Value
Location
Service
Room Tip: choose view to the forest - it is really incredible
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mr. and Mrs. S. wrote a review Jun 2019
1 contribution
We decided to book this hotel as there was no alternative for a hotel of Accor brand nearby, hoping that it will be same as the standard for Mercure hotels. Unfortunately we quickly became more and more upset with our stay. Starting with old room, turns out it's exactly same as it was around 20 years ago (recognized by person who I was with as a child!). The balcony door lock isn't quite functional and is rather confusing. We think there's too much furniture making the room crowded, like the table and chairs blocking the balcony and sofa, although we found long desk very useful, same with capacity of wardrobe. The biggest issue we had about room is lack of ANY A/C or even a fan in room in the summer heat. The bathroom was rather disappointing as we hoped for a bathroom with shower and not bathtub/shower combo, which was very uncomfortable, but the biggest issue was water that changed temperature from cold to hot back to cold again every second without even touching controls! Very thin walls let you hear all screaming kids and arguing couples nearby. Another displeasing thing was unclear rules of parking, which we though is paid - and that is fine. But turns out there's completely free alternative right in front of the hotel... We didn't use pool so can't say anything about it. The breakfasts were rather poor for a 3 star hotel. We also went to the restaurant for a dinner not knowing there was an option for a buffet dinner (still not sure was that even available as we seen other people at restaurant putting food on plates after we ordered our meal from card). Steaks are not recommended... The staff was rather helpful BUT if I didn't know Polish we would be lost. Even though we always spoke English as my significant other doesn't speak Polish at all, the staff NEVER bothered to hold conversation in English so we both could participate. Actually I recall a housekeeping lady explaining why one guest wanted to enter our room in German (shout out to her because we didn't even ask her to do so :)) but reception or restaurant staff - never. Speaking of restaurant staff that was the biggest con of employees. Receptionists at least smiled, waitresses looked tired and as if they didn't want to be there. Of course order from card taken in Polish despite us consulting meals in English. To sum up with, we won't visit this hotel ever again.
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Date of stay: June 2019
Location
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MercureKarpaczSkalny, Dyrektor generalny at Mercure Karpacz Skalny
Responded Jun 28, 2019
Dear Travelling_Puppers Thank you for taking the time to tell us about your experience at the Hotel Mercure KARPACZ SKALNY. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bogdan Ryba
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
miroslawp505 wrote a review Jan 2019
Konin, Polska24 contributions48 helpful votes
This is a nice hotel, located in the heart of Karpacz. The room was nice and I was upgraded to a suite because of my platinum status. Breakfasts were also great with a lot of choices. Unfortunately, the staff on the day of my departure was very unhelpful. I requested late check out and was told with a sneer that this is not possible even though suites were available on that day. I really think that AccorClub members with platinum status should be given more consideration.
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Date of stay: January 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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emieur wrote a review Nov 2018
Karlsruhe, Germany108 contributions71 helpful votes
We spent a great weekend again at the hotel after some time. We felt really welcomed and the room was nice, great view and the breakfast was again really really tasty and good! Maybe the restaurant room needs a new coat of paint. For sure we will come again and again, no question! All cards welcome!
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Date of stay: November 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Peter M wrote a review Sep 2018
Stratford-upon-avon, Warwickshire2 contributions
Check in staff could only speak Polish, no German or English. Made a mess with checking in, gave us 2 rooms when my reservation was for 3 ! Staff generally unfriendly, no smiles !Loud music and voices at night by the pool kept us awake until after midnight.Room was ok but nothing special. Housekeeping staff smiled !
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Date of stay: September 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Theo L wrote a review Aug 2018
Prague, Czech Republic37 contributions31 helpful votes
This hotel is located on the outskirts of small town of Karpacz. Center of the town is just 10 - 15 minutes walking away. There is plenty of parking available for a small fee. Hotel grounds are clean and very well maintained. Room was very clean, quiet and comfortable witha view of a forest and mountains close by. There is also some very fresh air out there too! Unfortunately there was no airconditioning. This was not an issue since my trip took place in April but I can imagine that room could get quite hot during hot summer months. Bathroom was again very clean, with a bathtub and a shower, there were no Mercure brand hygiene products such as soap, or shampoo or shower gel but only products of some random brand. Again not an issue, I just happen to like the scent of Mercure shampoo more. Breakfast are served in a restaurant and there was a standard european hotel breakfast offer including warm options. There was one highlight though, you can take a large glass for your juice instead of those miniscule glasses whoch are standard pretty much everywhere. During the day, you can have a lunch or a dinner here, restaurant offers standard hotel quality food for reasonable prices. Another highlight of this hotel, apart from its location, is the wellness center. Large pool, kids pool, hot tub as well as steam and finnish saunas are avaialble free of charge, massages ets are available for a small fee. There is also a very small fitness center available, again free of charge. Staff was extremely polite and helpful. This is a perfect spot to relax for a few days, easily accessible from Germany as well as Czech republic and I would definitely be coming back again.
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Date of stay: May 2018
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$52 - $114 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLower Silesia ProvinceKarpacz
NUMBER OF ROOMS
148
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Frequently Asked Questions about Mercure Karpacz Skalny
Which popular attractions are close to Mercure Karpacz Skalny?
Nearby attractions include Kolorowa Luge, Karpacz (Tory saneczkowe Kolorowa, Karpacz) (0.5 miles), Karkonoskie Tajemnice (0.6 miles), and Private Museum of Technology and Structures made of LEGO (0.7 miles).
What are some of the property amenities at Mercure Karpacz Skalny?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Mercure Karpacz Skalny?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mercure Karpacz Skalny?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Mercure Karpacz Skalny?
Conveniently located restaurants include Sowiduch Browar i Restauracja, Pierogowo, and Chata Karkonoska.
Are there opportunities to exercise at Mercure Karpacz Skalny?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Mercure Karpacz Skalny located near the city center?
Yes, it is 0.3 miles away from the center of Karpacz.
Are any cleaning services offered at Mercure Karpacz Skalny?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Karpacz Skalny?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Karpacz Skalny offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Karpacz Skalny?
The staff speaks multiple languages, including English, German, and Polish.