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Green Mountain Hotel & Apartments

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Ul. Sarnia 21, Karpacz 58-540 Poland
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (154)
Dining (32)
Room & Suite (32)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#7 of 33 hotels in Karpacz
Location
Cleanliness
Service
Value
Travelers' Choice
W otoczeniu lasu, w sąsiedztwie Karkonoskiego Parku Narodowego, u stóp Śnieżki powstał pierwszy 5 – gwiazdkowy hotel w Karpaczu.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Bicycles available
Children's playground
Paid private parking on-site
Parking garage
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Kid-friendly buffet
Kids' meals
Hiking
Ski rentals
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Manicure
Massage
Neck massage
24-hour security
Baggage storage
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Bathrobes
Housekeeping
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
German, Polish
266Reviews0Q+A3Room tips
Traveler rating
  • 130
  • 55
  • 47
  • 17
  • 17
Time of year
Traveler type
Language
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Popular mentions
Agnieszka G wrote a review Nov 2021
Wroclaw, Poland2 contributions
Everything perfect, I recommend everyone. Excellent restaurant, great service, very nice pesonel, friendly place for families with children and pets. But the facility also creates opportunities for intimate stay for couples.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Green Mountain Hotel, Guest Services / Front Office at Green Mountain Hotel & Apartments
Responded Nov 23, 2021
Dear Agnieszka. Thank you for leaving your opinion. We are glad that you are satisfied with your stay in our hotel. Please come back! Bartosz Pech- Guest Relations Manager
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Renata J wrote a review Oct 2021
1 contribution
i would like to recommend this hotel for very delicious food (bufet and also a la carte restaurant), nice apartment (private sauna in the apartment) and very beautiful nature around the hotel. On the other side, I don't understand, why I have to pay extra for parking?? Insufficient number of staff and in wellness, we did not get a sheet, only towel. I think, it's not 5* hotel.
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Green Mountain Hotel, Guest Services / Front Office at Green Mountain Hotel & Apartments
Responded Nov 5, 2021
Ladies and gentlemen, Thank you for leaving your opinion. We are glad that you are satisfied with the catering services and our location. Please come back!
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TripLover3010 wrote a review Aug 2021
Poznan, Poland10 contributions
For sure it was not 5* hotel for me... I was expecting something better, especially hotel service. Lady from reception said that she cannot explain us about hotel more information right now because in the center of corridor was some concert or whatever and it was too loud... Weird and not professional... Food was pretty nice. Room was good enough but I didnt feel like 5* hotel in there. My expectiations were bigger. However I can say that my holidays in that hotel were ok.
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Date of stay: July 2021Trip type: Traveled as a couple
Room Tip: Animals are allowed so if you dont want barking dog on the other side of wall, choose different...
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Response from Green Mountain Hotel, Guest Services / Front Office at Green Mountain Hotel & Apartments
Responded Aug 27, 2021
Ladies and gentlemen, Thank you for leaving your opinion. We apologize for any inconvenience caused by the service and the room. Your comments were forwarded to the appropriate department in order to improve the quality of our services. We hope that despite this situation, we will be able to host you again in our hotel.
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Ladislav N wrote a review Jul 2021
16 contributions1 helpful vote
Hotel and the area is very nice, little bit outside the city centre which is a huge plus. The room is nice, five star for sure. Breakfast - lot of choices for everyone even after several days Still enough to choose from. The stuff is friendly and helpful. The minus is the Wi-Fi, which is working only ať certain spots in the room. The pool is nice, spa area is new and one od the best I have been to. To find a parking lot might be sometimes an issue. And one thing I have never seen before is room cleaning ať 5pm?
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Date of stay: July 2021Trip type: Traveled as a couple
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Response from Green Mountain Hotel, Guest Services / Front Office at Green Mountain Hotel & Apartments
Responded Aug 3, 2021
Ladies and gentlemen, Thank you for leaving your opinion. We are glad that you are satisfied with our location, room, breakfast, service. Please come back!
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Eliška M wrote a review Jul 2021
Prague, Czech Republic1 contribution
If you are looking for 3* family hotel, this one is for you. The service is far from being 5* hotel. Also, we booked room for 4 people, there were 2 beds on the picture and in the end, it was one small bed and sofa - so disappointing. The receptionist was not profesional, she didn't speak English very well (everything is only in Polish!) and not helpful. When we asked for something, she only responded that we (apartments) are not part of the 5* hotel and that she won't help us. The pool is nice, but full of kids and you could smell urine there. I won't be coming back, sorry..
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Green Mountain Hotel, Guest Services / Front Office at Green Mountain Hotel & Apartments
Responded Jul 15, 2021
Dear Madam, Thank you for leaving your opinion. Our facility is divided into two parts: hotel 5 * and non-categorized apartments. You have booked the apartment option. We are sorry that we did not meet your requirements. We apologize for any inconvenience caused by the operation. All your comments were forwarded to the appropriate department.
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PRICE RANGE
$58 - $131 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLower Silesia ProvinceKarpacz
NUMBER OF ROOMS
137
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Frequently Asked Questions about Green Mountain Hotel & Apartments
Which popular attractions are close to Green Mountain Hotel & Apartments?
Nearby attractions include Park Miniatur Zabytkow Dolnego Slaska (3.8 miles), Sniezka (2.3 miles), and Snezka (2.3 miles).
What are some of the property amenities at Green Mountain Hotel & Apartments?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Green Mountain Hotel & Apartments?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Green Mountain Hotel & Apartments?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Green Mountain Hotel & Apartments?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Green Mountain Hotel & Apartments?
Conveniently located restaurants include Pierogowo, Sowiduch Browar i Restauracja, and Chata Karkonoska.
Are there opportunities to exercise at Green Mountain Hotel & Apartments?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Green Mountain Hotel & Apartments located near the city center?
Yes, it is 0.9 miles away from the center of Karpacz.
Are pets allowed at Green Mountain Hotel & Apartments?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Green Mountain Hotel & Apartments offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Green Mountain Hotel & Apartments?
The staff speaks multiple languages, including German and Polish.