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    Mercure Jelenia Gora

    ul. Sudecka 63, Jelenia Gora 58-500, Poland
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    1/28/2018 1/29/2018
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    $44
    $44
    $44
    Traveler (115)
    Room & Suite (48)
    Pool & Beach (13)
    Overview
    • Excellent20%
    • Very good45%
    • Average27%
    • Poor6%
    • Terrible2%
    Travelers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (283)
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    1 - 5 of 51 reviews

    Reviewed 3 weeks ago via mobile

    This is an old hotel. Rooms are old but with all amenities working well. Lobby and dining room have already nicely been refurbished. Breakfast is delicious and enormous with a lot of local products. Friendly check-in and check out. Price ok. There is also an...More

    Thank mechelaar
    Reviewed October 27, 2017 via mobile

    Hotel is really deep 80s. Parking lot - as guest you have to pay. At lobby smell of old wood (not pleasant). Coffee cut in room was not washed. Room extremely disappointing. Swimming pool - oh my God so creepy. Towels were old and spoiled....More

    Thank hubert0880
    Response from MercureJeleniaGora, Guest Relations Manager at Mercure Jelenia GoraResponded October 30, 2017

    Dear Hubert, Thank you for taking the time to tell us about your experience at the Hotel Mercure Jelenia Gora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please forgive us the inconvenience resulting...More

    Reviewed September 4, 2017 via mobile

    Extremely comfortable bed. Strong reliable wifi in the room. Good breakfast buffet and very nice dinner last night. Rooms are dead quiet. All in all excellent staff - very friendly. Will be back again soon.

    Thank Tim C
    Reviewed July 10, 2017

    Strange design from 90-s, receptionist was impolite and not helpful, overpriced breakfast, room was dated, old sheets, empty minibar - fridge was filthy .... it was dissappointing. I couldn´t believe this hotel belongs to Mercure (Accor) group. It definitely needs upgrade.More

    1  Thank Blankaon
    Response from MercureJeleniaGora, Kierownik ds. gości at Mercure Jelenia GoraResponded July 12, 2017

    Dear Sir Thank you for taking the time to tell us about your experience at the Hotel Mercure Jelenia Gora. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

    Reviewed July 7, 2017

    We stayed there for one night, but it was a max-time stay for one night ;-) We have learned that a new management is in place and this hotel is about to undergo changes... I hope that I can review the restaurant separately as I...More

    Thank MarcinDrP
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Laundry Service
    • Meeting Rooms
    • Banquet Room
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Indoor pool
    • Spa
    • Tennis Court
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $33 - $56 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 188
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Accorhotels.com, Priceline, Travelocity, HotelQuickly, Cancelon, Orbitz and TripOnline SA so you can book your Mercure Jelenia Gora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lower Silesia Province >
    • Jelenia Gora
    Add Photo Photos
    Traveler (115)
    Room & Suite (48)
    Pool & Beach (13)
    Dining (10)
    Hotel & Grounds (78)
    Bathroom (14)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Danny C
    March 20, 2017|
    Answer
    Response from MercureJeleniaGora | Property representative |
    Dear Madam Thank you for your interest in our hotel. The hotel has rooms only for non-smokers. In the area there are several shopping malls and shops. Sincerely Krzysztof Kruk sales coordinator
    -1
    Votes
    Google Translation
    Room Tips
    "rooms with interieur garden view...the best"
    Read review
    "Rooms are not huge, but also not tiny. The bathroom was well equipped with shampoo and conditioner. There was..."
    Read review
    "I think any of the rooms would be good."
    Read review
    "- get the appartment - WiFi in the room was quite poor. If you need to use it, go to the hotel lobby."
    Read review
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