Mercure Jelenia Gora

Mercure Jelenia Gora

Traveler (172)
                  Mercure jelenia góra 13 luty 2013
Room & Suite (71)
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Dining (23)

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About

4.0
#2 of 14 hotels in Jelenia Gora
Location
4.0
Cleanliness
4.2
Service
4.1
Value
3.9
Located in Jelenia Gora, close to the border to the Czech Republic and Germany, at the foot of the picturesque Karkonosze mountains. Good starting point for sightseeing and skiing. 188 modern rooms, restaurant, terrace, meeting rooms, parking, indoor swimming pool, sauna.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Street parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Skiing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Solarium
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Room features
Housekeeping
Room service
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Russian, German, Polish
414Reviews1Q+A10Room tips
Traveler rating
  • 102
  • 173
  • 99
  • 25
  • 15
Time of year
Traveler type
Language
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Popular mentions
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Detailed Reviews
Ewa_Z wrote a review Aug 2020
Warsaw26 contributions8 helpful votes
5.0 of 5 bubbles
The hotel is 10 minutes walk from downtown Jelenia Góra, in a nice, green neighbourhood. The staff are extremely helpful - from the ladies at the reception and their Kierownik boss, through house keeping and restaurant staff. At the back of the hotel there is a cake shop with the best ”drozdżówka” pastry we have had in years (try blueberry if you have a chance, typical and tasty Polish treat). We will go back!
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
katielamb83 wrote a review Sep 2020
Margate, United Kingdom54 contributions67 helpful votes
5.0 of 5 bubbles
We were really impressed with the staff here. They are very accommodating and even let us have a late check out on our room.
We had a superior room which was very nice and modern with comfy bed. Wifi was very good and we was able to stream UK tv and movies well on our iPhones.
Breakfast was absolutely amazing, really lovely food and fantastic selection.
The staff spoke quite good English so were able to answer any queries we had and were really nice towards us.
The pool and sauna is also good to relax. And the location is good, a ten minute walk into the town of jelenia gora and a supermarket a five min walk down the road.
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pawel_hbg wrote a review Jul 2023
Sopot, Poland16,866 contributions1,353 helpful vote
+1
5.0 of 5 bubbles
Hotel is located 15 minutes walk from main Old Town Square. It has large parking additionally paid just near entrance. Room was OK. Breakfast very good. The biggest advantage is 15 m swimming pool. Man taking care of that was very helpful and kind.
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Big D wrote a review Dec 2020
Julianstown, Ireland4 contributions3 helpful votes
5.0 of 5 bubbles
I am so glad I came to this hotel the 3-star and priced accordingly. But I felt it was a 5-star service the staff here we're incredible very helpful very friendly I'm very understanding to my situation. The rooms are spotless and big the food was totally adequate. It was not any one person here who made the trip for me it was a combined effort I will be back soon to get my second hip replaced and I will look forward to staying here I kind of think you enough.
David
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Date of stay: December 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: 419 was very adequate the most affordable room and a good big room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane H wrote a review Jun 2022
1 contribution
5.0 of 5 bubbles
This hotel has been great the staff are a credit to you. Breakfast manager so nice and cheerful on a morning. The nighttime restaurant staff lovely and helpful and a big shout out to Jacob on reception who helped my partner and I change our flight tickets thank you so much
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gosia_S1972 wrote a review Jul 2020
Warsaw, Poland102 contributions62 helpful votes
3.0 of 5 bubbles
As we planned our journey late there was no much choice. We booked Mercure Jelenia Góra. I saw in some reviews information that the hotel was renovated. Our room and probably the whole floor was NOT. And it is high time to help this hotel to forget communist time and design.
I have to however admit that breakfast was good. Except for coffee, which was awful.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jochen R wrote a review Oct 2022
19 contributions5 helpful votes
5.0 of 5 bubbles
I wasn’t expecting much in a chain hotel in a small Polish town but it was clean, quiet & close to town. I found the restaurant & housekeeping staff friendlier than reception. Plenty of parking outside.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
panprzemek83 wrote a review Sep 2021
1 contribution
2.0 of 5 bubbles
Loud elevator, 3 nights without sleep. No possibility to change the room. Old furniture in apartment. No cleaning service. No understanding for our situation. Compensation was 1 dinner with tourist group and loyality points enough for less that half night.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yarnac wrote a review Mar 2024
Carrickfergus, United Kingdom223 contributions37 helpful votes
5.0 of 5 bubbles
Business stay for 2 nights. Very clean hotel, staff very friendly and helpful. Stayed in a superior room, very clean, comfortable bed. Nice bathroom, soft clean towels. Good breakfast and catered for Gluten free. Only downside was the bar closing at 10pm but I don’t know if that is a local thing 🤷🏻‍♂️. Swimming pool again very clean and the water was heated to 29 degrees.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanna Z wrote a review Oct 2021
Frankfurt, Germany3 contributions3 helpful votes
5.0 of 5 bubbles
Perfect hotel to see the city. I stayed in a superior room - nice modern design, big bathroom and a lot of storage space. Staff is very friendly, informative and professional. Will stay hier again ! !
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Big D wrote a tip Dec 2020
Julianstown, Ireland4 contributions3 helpful votes
5.0 of 5 bubbles
"419 was very adequate the most affordable room and a good big room"
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Emilia C wrote a tip Feb 2016
Pitesti, Romania33 contributions8 helpful votes
4.0 of 5 bubbles
"rooms with interieur garden view...the best"
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ptbrockinhungary@yahoo.com wrote a tip Aug 2015
Nagykanizsa, Hungary31 contributions30 helpful votes
4.0 of 5 bubbles
"Rooms are not huge, but also not tiny. The bathroom was well equipped with shampoo and conditioner. There was also a magnifying mirror and hair dryer."
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gyorhungary wrote a tip Aug 2015
Amarillo, Texas3 contributions5 helpful votes
5.0 of 5 bubbles
"I think any of the rooms would be good."
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Ayu M wrote a tip Aug 2014
Sevenoaks District, United Kingdom60 contributions61 helpful votes
5.0 of 5 bubbles
"- get the appartment - WiFi in the room was quite poor. If you need to use it, go to the hotel lobby."
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Not the right property for you?
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PRICE RANGE
$62 - $68 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLower Silesia ProvinceJelenia Gora
NUMBER OF ROOMS
188
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MERCURE JELENIA GORA - Updated 2024

Frequently Asked Questions about Mercure Jelenia Gora
Which popular attractions are close to Mercure Jelenia Gora?
Nearby attractions include Church of the Holy Cross (0.7 miles), Giant Mountains Museum (0.4 miles), and Timegates - Bramy Czasu (0.3 miles).
What are some of the property amenities at Mercure Jelenia Gora?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Mercure Jelenia Gora?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Mercure Jelenia Gora?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Mercure Jelenia Gora?
Conveniently located restaurants include Cytrynowy Pieprz, Pierogarnia, and Cukiernia Bristolka T.R.Surowiak s.c..
Are there opportunities to exercise at Mercure Jelenia Gora?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Mercure Jelenia Gora located near the city center?
Yes, it is 0.6 miles away from the center of Jelenia Gora.
Are any cleaning services offered at Mercure Jelenia Gora?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Jelenia Gora?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Jelenia Gora offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Jelenia Gora?
The staff speaks multiple languages, including English, German, Russian, and Polish.
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