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    Mercure Kasprowy Zakopane

    Szymaszkowa St. bn, Zakopane 34-500, Poland
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    12/27/2017 12/28/2017
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    $147
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    $147
    $136
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    $147
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    Traveler (296)
    Room & Suite (101)
    Dining (43)
    Overview
    • Excellent41%
    • Very good37%
    • Average15%
    • Poor4%
    • Terrible3%
    Travelers talk about
    “tatra mountains” (33 reviews)
    “ski lift” (16 reviews)
    “swimming pool” (21 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    Ski-In / Ski-Out
    Babysitting
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 27Dec 28
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (803)
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    1 - 5 of 271 reviews

    Reviewed 2 days ago

    We booked a twin room and received a room with a king and a rollway bed. We had to depart the two normal bed by ourself. Basically nobody speaks English. During breakfast I hat the write down our room number on paper cuz the hostess...More

    Review collected in partnership with this hotel
    Thank Szintia
    Reviewed 3 weeks ago

    This beautifully renovated hotel was perfect for our stay! The service was outstanding, the room was really cute and the view was just beautiful under the sun as much as under the snow and rain! The pool is great but the area can use a...More

    Review collected in partnership with this hotel
    Thank laurebG7327FH
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 2 weeks ago

    Dear Guest, On behalf of the Mercure Kasprowy Team, I would like to thank you for taking the time to review your recent stay. I perfectly agree with the statement that the hotel is perfectly to stay. I am extremely proud to hear that our...More

    Reviewed 4 weeks ago

    Hotel is really big, there are more then 300 rooms. Interior of hotel is beautiful, also rooms are modern. Maybe purity should be better, in our room there was an old sponge forgotten. But other things like bed, spare bed were ok. Also TV is...More

    Review collected in partnership with this hotel
    Thank emenius
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 3 weeks ago

    Dear Guest, Thank you for posting a review on TripAdvisor following your visit to Mercure Kasprowy. I regret to learn that your stay in our hotel felt short of your expectations, and the hotel room was not fully cleaned. These above mentioned issues, clearly don’t...More

    Reviewed November 8, 2017

    Very nice place for relax, beautiful reception and zone around, beautifull room, play room and fitnes center, breakfast was really good, lot of food - great choice = N.1 communicative and willing people in staff, but wellness was a big disappointment ( one big swimming...More

    Review collected in partnership with this hotel
    Thank jeanette468
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 3 weeks ago

    Dear Ms. Jeanette468, Thank you very much for choosing Mercure Kasprowy and for taking the time to share your comment with us. I really appreciate that you took the time to share with us your opinion. We work hard to deliver an exceptional guest experience,...More

    Reviewed November 7, 2017

    Hotel perfect , nice ,clean . Only what surprised is additional charge for parking . Breakfast from 7 up to 11 what work perfect when you travel with children . Walking distance from town around 15 minMore

    Review collected in partnership with this hotel
    Thank lukaszs705
    Response from zarzadzajacy, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded 3 weeks ago

    Dear lukaszs705, On behalf of Mercure Kasprowy team, I would like to thank you very much for your excellent rating and your comments due to your recent stay. Thank you for your appreciation of breakfast , which is the most important meal to start the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Shuttle Bus Service
    • Babysitting
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $61 - $163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Ski-In / Ski-Out Hotel in Zakopane
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 288
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Mercure Kasprowy Zakopane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Poland >
    • Southern Poland >
    • Lesser Poland Province >
    • Zakopane
    • Also Known As
    • Mercure Kasprowy Zakopane Hotel Zakopane ,
    • Accor Kasprowy Zakopane
    Add Photo Photos
    Traveler (296)
    Room & Suite (101)
    Dining (43)
    Pool & Beach (6)
    Hotel & Grounds (196)
    Bathroom (21)
    Business Center & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    byron0
    March 16, 2017|
    AnswerShow all 7 answers
    Response from MercureZakopane | Property representative |
    Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
    1
    Vote
    Google Translation
    leneme
    September 26, 2016|
    AnswerShow all 3 answers
    Response from CYMR0 | Reviewed this property |
    The chairlift next to Hotel Mercure Kasprowy (taking you up Gabalowka) does operate in the summer months.
    1
    Vote
    Edyta A
    March 28, 2016|
    Answer
    Response from agnieszka a | Reviewed this property |
    Do centrum jest 15 minut spacerkiem , takze jesli panstwo chca sobie zrobic krotki spacer to jak najbardziej .
    1
    Vote
    Room Tips
    "Hard to figure out the tv, given there is only one English channel. The comfort of the room was everything I..."
    Read review
    "Ask for quiet room allocation"
    Read review
    "Standard room"
    Read review
    "Rooms are cool, with great view to the mountains"
    Read review
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