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Mercure Kasprowy Zakopane

Traveler (573)
Room & Suite (143)
Dining (83)
Certificate of Excellence


#8 of 72 hotels in Zakopane
Certificate of Excellence
Mercure Kasprowy Zakopane is a 3 hotel situated on the picturesque Polana Szymoszkowa glade, close to a hot spring pool and a ski slope (open only during ski season). The hotel prides itself on the highest quality services and most beautiful views of the Tatra Mountains.Mercure Zakopane Kasprowy offers 288 rooms, 12 fully furnished conference rooms for 1,150 guests as well as three restaurants, a bar and disco. After an active day, you can use the pool, sauna, fitness centre, beauty parlour, junior club and mini club for the little ones as well as a reading room.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
Great View


Full view
56Somewhat walkable
Grade: 56 out of 100
13Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
100Room tips
Traveler rating
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  • 188
  • 56
  • 39
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Popular mentions
We were very satisfied with this trip. Service was absolutely perfect and room was amazing. Near the hotel are a lot of interesting opportunities where can people spend time. Wellness in hotel was suprisingly huge. I certainly recommend this hotel for your vacation.
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Review collected in partnership with this hotel
We were 30 people at a singers group there in the hotel. They have a very good view from the rooms and also their rooms are very comfortable. This hotel is a very nice place for a vacation also if you came in winter for the sky
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no climatisation of the property while the weather was very hot. we feel that situation need to be change, bearing in mind the standard of the property. we do hope next time when we visit the hotel the be climatisized
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Review collected in partnership with this hotel
Lovely hotel and gorgeous atmosphere. Only let down was the single beds which both needed replacing. Don’t want to feel the springs when trying to sleep. Huge variety of food for breakfast. Yum. Plastic cups in the room were so thin they crumbled as you tried to drink out of them. Would have thought a hotel like this could do better.
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Review collected in partnership with this hotel
I visit this hotel once or twice a year for meetings from my work. As much as i appreciate menu as much i dislike bed standard. All is plastic almost no cotton so after night you just wake up wet. Second thing is air conditioning. In a 3 star hotel should be this so in hot days rooms would be comfortable.
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Response from GrupaB7, Dyrektor generalny at Mercure Kasprowy Zakopane
Responded 4 days ago
Dear Guest, Thank you for your time to share the experiences of staying in our hotel with us. We are sorry that your experience did not meet all your expectations. By all the time we raise the standard and quality of the hotel. Every comment is important to us and it sets us the direction we should take to further ensure the comfort and satisfaction of our guests. Hope will the pleasure of welcoming you again. Yours sincerely, Sebastian Nocuń General Director
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$69 - $109 (Based on Average Rates for a Standard Room)
mercure kasprowy zakopane hotel zakopaneaccor kasprowy zakopane
PolandSouthern PolandLesser Poland ProvinceZakopane
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