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Mercure Kasprowy Zakopane

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Traveler (347)
Room & Suite (145)
Dining (63)
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Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travelers talk about
“tatra mountains”(36 reviews)
“ski lift”(15 reviews)
“ski hire shop”(3 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (943)
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Traveler rating
109
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55
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LanguageEnglish
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109
122
55
16
13
Show reviews that mention
All reviewstatra mountainsski liftski hire shopswimming poolfitness centergreat receptionhotel facilitiesbig hotelchoose this hotellarge terracehuge varietyplay roomlobby barevery eveninglovely poolchair lifthotel is great
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1 - 5 of 315 reviews
Reviewed 1 week ago

The room was clean with a nice view. The staff was helpful, professional and kind. We received information on close by attractions. The restaurant served delicious meals and the breakfast was terrific with lots of choices.More

Review collected in partnership with this hotel
Thank anatalperin972
Response from Grupa B, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded today

Dear Guest, thank you for choosing Mercure Kasprowy Zakopane for your stay and for sharing your experience. We are very pleased that you appreciate our work, love view over the Tatra Mountains as well as our cuisinie. Hope we will have the pleasure of welcoming...More

Reviewed 1 week ago

The view is spectacular and the food is amazing!! Great lobby and restaurant area that takes your breath away with the wood, carving and view!!! We were travelling with a large group of 44 people and it was perfect!!More

Review collected in partnership with this hotel
Thank jjasica
Response from Grupa B, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded today

Dear Guest, thank you for leaving us such a great feedback and your kind recommendation. We are very pleased that you enjoyed your stay and liked so many aspects: starting with our design, through delicious cuisine to unforgettable view over the Tatra Mountains. Hope we...More

Reviewed 1 week ago

Apart from extremely bad WIFI, which for us is a must have, everything else was perfect. Extremely good cleaning, nice and exciting massive furniture in the lobby, good view with good air. The big success was the food, which absolutely could not be better.More

Review collected in partnership with this hotel
Thank seacop
Response from Grupa B, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded today

Dear Guest, thank you for choosing Mercure Kasprowy Zakopane for your stay and for sharing your experience. We are very pleased that you appreciate design, service and spectacular view over the Tatra Mountains (among them is one of the most popular and characteristic Polish mountains...More

Reviewed 2 weeks ago

We stayed here on a recent tour of Poland. The hotel has a very nice location. Our room was a disappointment since there were many stains on the chairs and on the carpet. The bed was comfortable and the linens looked very clean though, which...More

Thank duxy
Response from Grupa B, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded today

Dear Guest, we greatly appreciate the time you took to share your experience at recent stay in our hotel Mercure Kasprowy. We are very pleased that you appreciate our service, love lobby design and breakfast. We are sorry to hear that not everything in the...More

Reviewed 2 weeks ago

What a glorious spot to stop and enjoy the Zakopone Area. All amenities were so luxurious. Food was spectacular and the view breathtaking. Just be warned that they are doing a major renovation so there is a lot of construction noise. It will be fabulous...More

Review collected in partnership with this hotel
Thank Framily16
Response from Grupa B, Dyrektor generalny at Mercure Kasprowy ZakopaneResponded today

Dear Guest, thank you for choosing Mercure Kasprowy Zakopane for your stay and for sharing your experience. We are very pleased that you appreciate our amenities as well as cuisine and fantastic view. Thank you for understanding of temporary inconvenience. Hope we will have the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Meeting Rooms
Banquet Room
Multilingual Staff
Babysitting
Dry Cleaning
Business Center with Internet Access
Laundry Service
Concierge
Conference Facilities
Shuttle Bus Service
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
$61 - $84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Zakopane
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
$61 - $84 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Ski-In / Ski-Out Hotel in Zakopane
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveler (347)
Room & Suite (145)
Dining (63)
Pool & Beach (6)
Family and Play Areas (5)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
byron0
March 16, 2017|
AnswerShow all 7 answers
Response from MercureZakopane | Property representative |
Dear Guest, price of breakfast is 50 pln (12 $) and price of dinner is 80 pln (20 $). Every day we served a different theme buffet. You could make a reservation that includes breakfast and dinner. I hope we will have a... More
1
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Google Translation
leneme
September 26, 2016|
AnswerShow all 3 answers
Response from CYMR0 | Reviewed this property |
The chairlift next to Hotel Mercure Kasprowy (taking you up Gabalowka) does operate in the summer months.
1
Vote
Edyta A
March 28, 2016|
Answer
Response from agnieszka a | Reviewed this property |
Do centrum jest 15 minut spacerkiem , takze jesli panstwo chca sobie zrobic krotki spacer to jak najbardziej .
1
Vote
Room Tips
"Enjoyable"
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"We were on a tour and assigned a room. Of course we were in the back of the hotel, not in the front where we..."
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"I don't know, room number 212."
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"We booked a standard room and landed on the first floor. I will book a room on a higher floor with mountain..."
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