I stayed in 3* Hotel Diament 16-20 Jan 2019. The hotel is clean, pretty modern, wifi free. The staff could smile a bit more. Good value for money. You need a car to get there, butyou can also get a tram form the city centre. The location is not convenient.
Me & my husband spent 2 nights at this hotel. The receptionist who worked here at night could not speak English so we could not communicate other than translating with Google. She said that she is not ftom the city and she could not even tell us where to go and eat food. The bed was so uncomfortable. I asked them to bring us another matress and they simply forgot to do it. There were food left in the hall in floor 3 for 3 days and no one cared to just put them away. The only good thing about the hotel was the breakfast.
Have been here few times and it is always a pleasure. Rooms are nice and recently build or renovated. Beds and pillows are good. Also breakfast is quite rich with various options. Good place also for a client meetings or small seminars / workshops. It is a bit remote from other restaurants but hotel has an own.
I stayed here for just one night and it was perfectly fine - fit for purpose. The staff were very welcoming and accommodating, the room was clean and comfortable and the wifi worked just fine, even to watch a movie. I wanted a smoking room, and the only one available was in the 'economy' part of the hotel, but still this was quite acceptable. I did not eat at the hotel so cannot comment on that, but based upon the room alone it was good value and I would be happy to return.
I did not stay in the hotel but I had the doubtful pleasure to be served by the hotel bar last weekend. First time it took ages to deliver 3 cofffes and a beer. The waitress first brought 2 coffees, then one more and a bill. When a friend asked about his beer she was surprised he has not yet got it. It was not on the bill either. So she had to go back for them. Next day wasn't any better. We order about 5 coffees and after some 25 minutes of waiting for them we gave up. Then we had to wait some more to get the money back. Dreadful service, especially that they know beforehand that there will be an event going on in the hotel conference room and on the terrace during the weekend and around 250 will be expected. I advise you not to order anything there if you are in a hurry.