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SPA & Wellness Hotel Diament Ustron

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Traveler (80)
Room & Suite (44)
Pool & Beach (12)
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Overview
  • Excellent45%
  • Very good33%
  • Average17%
  • Poor4%
  • Terrible1%
Nov 7, 2017
“Great hotel for the price”
Sep 11, 2017
“It isn't a SPA, just family hotel.”
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (384)
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1 - 5 of 14 reviews
Reviewed November 7, 2017

Great value for the money. We had wonderfull room on the ground floor with entrance to the garden. Very nice kids playground outside and nice big indoor playground as well. As I go through other reviews, yes you have to read!!! it has 3 star...More

Thank Natal969
Response from Adam K, Dyrektor generalny at SPA & Wellness Hotel Diament UstronResponded November 13, 2017
Google Translation

Szanowny Gościu, Serdecznie dziękujemy za wybór naszego hotelu oraz przekazaną opinię na portalu TripAdvisor. Jest nam bardzo miło, że pobyt...More

Reviewed September 11, 2017 via mobile

Who likes and is looking for the EUROPEAN international standard SPA (Salus Per Aqua) has no to come here! This hotel simply is a children and family hotel with no SPA structure at all! I booked 2 rooms for 5 days (but only 1 in...More

Thank Alberto M
Response from Adam K, Dyrektor generalny at SPA & Wellness Hotel Diament UstronResponded September 12, 2017
Google Translation

Szanowny Gościu serdecznie dziękujemy za przekazane uwagi oraz sugestie. Pana opinia będzie przez nas dokładnie przeanalizowana oraz postaramy się wyciągnąć...More

Reviewed September 7, 2017

What I liked about the hotel was nice panoramic view of Beskidy mountains from the room and the area around the hotel. Unfortunately the hotel does not deserve 4* (I was staying in the 4* part). The room does not have AC, cleaning was very...More

Thank 54gosia_s
Response from Adam K, Dyrektor generalny at SPA & Wellness Hotel Diament UstronResponded September 11, 2017
Google Translation

Szanowny Gościu, Serdecznie dziękujemy za skorzystanie z usług naszego hotelu oraz za przekazane uwagi. Ufam, iż mimo wskazanych aspektów pobyt...More

Reviewed August 13, 2017

I'll begin with a fair warning. Unlike advertised, the hotel is split into two parts - a 3-star side and a 4-star side - this was not made clear on the website and even the 3-star rating is generous. On the 3 star side of...More

Thank Natalia K
Response from Adam K, Dyrektor generalny at SPA & Wellness Hotel Diament UstronResponded August 14, 2017
Google Translation

Witam, Szanowna Pani Natalio dziękujemy za wybór naszego hotelu jak również za poświęcony czas na przekazanie swojej opinii. Jest mi...More

Reviewed June 17, 2017 via mobile

The hotel has a great restaurant with delicous food/ maybe a little pricey. We had room right on the ground with entrance to the garden- awesome. We could walk to the swimming pook directly from the room. Kids playground is excelent( also the inside one)....More

Thank Natal969
Response from Adam K, Dyrektor generalny at SPA & Wellness Hotel Diament UstronResponded June 19, 2017
Google Translation

Serdecznie dziękujemy za pozostawioną opinię oraz przekazane miłe słowa. Serdecznie zachęcam do ponownej wizyty w naszym Hotelu. Z poważaniem Adam...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
$41 - $106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$41 - $106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (80)
Room & Suite (44)
Pool & Beach (12)
Dining (9)
Family and Play Areas (9)
Business Center & Event Rooms (4)
Questions & Answers
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Room Tips
"Room in the 4 star part ( ground floor to the garden)"
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"On the -1 floor you can get a garden connection with table, chairs and beautiful view."
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"Check on the web site. I e-mailed and asked for a room with view and balcony"
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