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SPA & Wellness Hotel Diament Ustron

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176 Reviews from our TripAdvisor Community

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Showing 6: English reviews
Walsall, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

A disappointing stay. A very very busy and noisy hotel. Upon booking there was no information that it was predominantly a family hotel. There were many screaming children all around the hotel allowed to roam freely, running around. The food was basic. The first evening was like a Butlins camp; people scrabbling over food and you couldn't walk back to... More 

Helpful?
Thank Brittany B
Market Harborough, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 23, 2015

Superb location with views of mountains, Rooms clean and comfortable, excellent hot and cold food for breakfast. Swimming pool, sauna plus other treatment rooms. Staff with whom I spoke all understood and spoke English. Great hotel with children's play area.Plenty of car parking spaces.

Helpful?
Thank MarketHarboroughJan
Kalajoki
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2015 via mobile

Dear All, Extremely nice, clean, quiet Hotel. Location near mountain with nice view to valley and south. Nice restaurant, good restaurant and bar. Local restaurants near and on the top of mountain nice restaurants and views.

Helpful?
Thank Poopi100
Krakow, Poland
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed December 14, 2014

I was sceptical due to initial problems with my booking and the fact that parking place is charged extra, also the building seemed a bit run down (divided into 3* and 4* part). All in all, it turned to be a good stay. Big, well equipped room, with spacy bathroom. It could have been better cleaned though! Well working wifi... More 

Helpful?
Thank kenny_krk
Anna M, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Guest, Your opinion is of a great importance for us. Thank you very much for it. We are glad to hear that you have enjoyed your stay and hope to welcome you soon again. Our guests with children we can offer a paddling pool with heated water. Kind regards, SPA & Wellness Hotel Diament Ustroń More 

Czestochowa, Poland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 1, 2014

Bardzo miło wspominam pobyt w hotelu, profesjonalna obsługa nastawiona na klienta. Pokój odnowiony, łazienka mogłaby być w lepszym standardzie, ale nie można na nią narzekać. Wyśmienite śniadania, bardzo urozmaicone menu, przy braku czegoś obsługa bardzo szybko reaguje i dostosowuje się do prośby. Centrum wellness bardzo dobrze przygotowane. Basen i siłownia przestronne. Świetna lokalizacja i piękny widok z okien. Very fond... More 

Helpful?
1 Thank d_budzikur
Agata D, Kierownik ds. PR at SPA & Wellness Hotel Diament Ustron, responded to this review
Google Translation

Szanowny Gościu, dziękujemy za pozostawioną opinię. Codziennie dokładamy wszelkich starań, aby nasi goście byli zadowoleni z pobytu w naszych hotelach.... More 

Warsaw, Poland
Level Contributor
87 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed December 9, 2012

As said hotel main advantage is great view from the pool. It is nice area for children (with nice pool for children) however not very large area. If you want to use sauna you have long walk from swimming pool and Jacuzzi next to saunas - very sophisticated but not really working and little disappointing. It is bit awkward that... More 

Helpful?
3 Thank Maciej Z
Agata D, Marketing Specialist at SPA & Wellness Hotel Diament Ustron, responded to this review

Dear Maciej Z, thank you for your feedback. Our hotel is composed of two buildings, which are connected. One part is 4 star - there are rooms of higher standard, and second part is 3 star standard. Each opinion is very important for us, so thank you for yours. We hope to see you again. Best regards, Spa & Wellness... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Modern SPA hotel in the heart of Silesian Beskid• bi - level apartment ideal for families• conference center• SPA rooms• indoor swimming pool and "Sunny Meadow"• jacuzzi, sauna• massages and beauty treatments• restaurant • playground and play area for children• bikes rental for the whole family• attended car park• complimentary internet access ... more   less 

Additional Information about SPA & Wellness Hotel Diament Ustron

Address: ul. Zdrojowa 3, Ustron 43-450, Poland
Location: Poland > Southern Poland > Silesia Province > Ustron
Price Range: $61 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — SPA & Wellness Hotel Diament Ustron 4*
Number of rooms: 44
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