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Hotel Diament Ustron

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Traveler (66)
Room & Suite (64)
Dining (8)
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Overview
  • Excellent38%
  • Very good31%
  • Average18%
  • Poor6%
  • Terrible7%
Travelers talk about
“every evening”(2 reviews)
“friendly hotel”(2 reviews)
“mini bar”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
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Reviews (179)
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All reviewsevery eveningfriendly hotelmini barswimming poolchildbalconiesattractionsspamountains
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1 - 5 of 17 reviews
Reviewed March 13, 2018 via mobile

Cons: Small room Extra charge for parking Little to no English spoken even on the reception— no explanation given on the arrival Check in too late Check out too early Pros: Views Location Food at breakfast Look for a better place as its not a...More

Thank Victor P
Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded March 19, 2018
Google Translation

Szanowny Gościu, Dziękujemy za wybór naszego hotelu. Wszystkie uwagi od naszych Gości są dla nas bardzo cenne. Dziękujemy za wybór...More

Reviewed August 18, 2017 via mobile

So it is an Interesting one. I think it is a decent 3star hotel (as opposed to both 3 and 4 stars that it claims to represent), but non Polish tourists might find a few things odd. There is an echo of communist past in...More

Thank Aeon_Flux2
Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded August 22, 2017
Google Translation

Serdecznie dziękujemy za przekazaną opinię. Wszystkie przekazane uwagi są dla nas bardzo cenne. Jest nam bardzo miło że nasz hotel...More

Reviewed May 23, 2017 via mobile

The staff was nice and the welcome was great and friendly. The next day I was awakened by the 2 cleaning ladies who where cleaning other rooms on the same floor! I went out and asked them kindly to be quite. Nothing helped I went...More

Thank Scary B
Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded May 24, 2017
Google Translation

Witam, Szanowny Gościu serdecznie dziękujemy za wybór naszego hotelu oraz przekazaną uwagę. W imieniu Hotelu serdecznie przepraszam za nieprofesjonalne zachowanie...More

Reviewed May 16, 2017

Booked 3 night stay for one adult and a 4 year old. The reasons behind choosing the hotel was that it presented itself as family friendly and had a pool which was important as weather was a bit uncertain. Firstly - positives: 1/ Clean, well...More

Thank LondonCity77
Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded May 17, 2017
Google Translation

Witam, Szanowny Gościu serdecznie dziękujemy za wybór naszego Hotelu oraz przekazaną opinię. Każda sugestia od naszych Gości jest dla nas...More

Reviewed January 25, 2016

The hotel is divided into two parts 3 and 4 star. I was out in Part 4 Star but I must say that the rooms are very small, come furnished in accordance with the standard, in two people do not feel comfortable. The rooms have...More

1  Thank Wojciech P
Response from Adam K, Dyrektor generalny at Hotel Diament UstronResponded January 26, 2016

Dear Mr. Wojciech, I would like to thank you for using the offer of The Diament Hotel in Ustroń, as well as for reporting to us your comments about your stay in our hotel and its hospitality. Thank you for your opinion regarding meals served...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
$30 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$30 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (66)
Room & Suite (64)
Dining (8)
Pool & Beach (7)
Family and Play Areas (7)
Business Center & Event Rooms (3)
Questions & Answers
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Room Tips
"The higher the floor - so picturesque view from the window ))"
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"If you want a family room you will get a large room with a smaller room adjacent with a smaller bed, it looks..."
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"Ask for a mountain view"
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