Art & Garden Residence
ul. Krowoderska 71 Stare Miasto, Krakow 31-158 Poland
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Dining (43)
About
#28 of 323 hotels in Krakow
Location
4.4
Cleanliness
4.8
Service
4.7
Value
4.5
Modern and stylish Art & Garden Residence is located in the center of Krakow, 10 minutes' walk from the beautiful Main Market Square and Old Town Square. We offer accommodation in comfortable, air-conditioned rooms. Original decor energizing color palette, workmanship, all in a great location. An ideal place to relax in the garden. Wherever you go there you can relax and enjoy the exquisite cuisine in our restaurant serving Polish cuisine. Every morning is served a delicious breakfast buffet. Thanks to the conference room Hotel Art & Garden Residence is also a great place to organize a conference in Krakow. Pleasant staff at the reception is available around the clock. Comfort, style, modernity and energy are all at reasonable prices, and an ideal location.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Airport transportation
Meeting rooms
Baggage storage
Currency exchange
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Taxi service
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Hair dryer
Room service
Safe
Bottled water
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Residential Neighborhood
Languages Spoken
English, Polish
Location
87Good for walkers
Grade: 87 out of 100
42Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
ul. Krowoderska 71 Stare Miasto, Krakow 31-158 Poland
Name/address in local language
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563Reviews31Q+A56Room tips
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We arrived at the hotel quite late after a two hour delayed flight. We were looking forward to a comfortable bed and a cup of tea. The man on reception said we were too late to purchase any milk from a local shop, however he would bring us some. This was very welcome and having a kettle and fridge in the room it meant that we were able to have a cup of tea or coffee whenever we wanted. Plus there was a couple of bottles of complimentary water also. We had booked a double room and as on previous reviews it was in fact two singles pushed together with two separate duvets. This wasn’t really an issue for us. The bed was fairly comfortable with spotless bedding. The room and bathroom were also spotless and nicely decorated, with complimentary shower gel etc. there is a free safe and ample space to put your clothes. The hotel is fairly close to the centre of old town and is about 10 mins walk. Breakfast was included and served in the lovely dining room overlooking the beautiful rear garden. The food was well presented and a reasonable choice. We managed to find at least something to eat. However for us whilst not expecting an English breakfast, as we were in Poland and therefore it is reasonable to be offered a Polish style breakfast, we did feel that it would have been nice to have at least had a toaster, so we could have toast. This is the only hotel we have ever stayed at, that did not offer a toaster. Because of this we chose not to bother with breakfast on our last day. All the staff were friendly and helpful, and the hotel stored our luggage for us after our checkout. This is at 12.00 noon and we felt that was a really good bonus. Checkout is usually much earlier and you tend to feel rushed to leave in the morning of your last day. Overall this hotel is a small little gem of a hotel in a quiet area. Clean and comfortable, with friendly staff and we would definitely recommend it to others. We had a lovely holiday in Krakow.…
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
There is a large outside parking lot which was important to us. The location was a 10 minute walk to the top of Old Town. Longer walk to castle. Rooms were clean. Building is full of plants and art sculptures. Only down side was our room on the street side where there was major construction… seemed weird because the hotel was not very full.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
So,we stayed here very recently and don't be fooled by the photographs you see on their website,there's quite a few things the place chooses not to show. That said,we were allowed to check in about an hour early and the Receptionist was really helpful. Bags dropped off in the room at 1430 then off to enjoy some time in the garden,or so we thought. The rear garden is accessible through the dining room,and we were met with a young girl who looked us up and down then informed us that the garden was closed from 3pm as they has to clean the dining room - so a garden you aren't allowed to sit in from 3pm onwards at any time of year. Were we offered a drink? no chance. Anyway,we sat in the garden until 4pm whether the staff liked it or not,after all,I had paid to stay there. Don't expect anything to eat in the evening unless you want to pay about £80 for a taster menu without drinks. Room was about adequate but very clean,however only expect one sachet of tea and coffee and one tiny sachet of powdered milk. 2 bottles of water in the room and an empty mini fridge. Breakfast was ok but don't anticipate a menu or fried eggs and bacon. You'll be ok if you like a bun for breakfast but don't expect any croissants. The rest is mainly Polish fayre. Fair enough. Coffee is out of an urn. No toaster. Apparently,that only comes out on weekends. Piano music is piped through the speaker system which strangely gives the establishment a depressing feel and sets you up for the day in the wrong frame of mind. Dining room staff looked like they didn't want to be there. On a positive note,the girl on the desk at checkout was lovely so a big,thank you to her. As for returning,never again. Oh,and the garden is overlooked by flats,some with what looked like discarded sofas on the balcony.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The entire location is beautiful, very nice decorations, personnel, music, garden, interiors. The room was very comfy, clean, enough for 2 people. The bathroom was big, well organized, modern and clean. You cand make your own coffee or tea within your room, using cattle and products at your disposal. The price is very good for such a great location. We walked 10 min. to Central Square.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Ia a great location, no travel tips needed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A friend recommended this hotel and I'm so glad I went with it. About 10 minute walk from the Old Town and also convenient for the station, the hotel was clean, comfortable and the staff were super friendly. We had a ground floor room (just to the left of the main entrance), so there was a bit of noise but nothing that caused great disturbance. Being able to have breakfast in the lovely garden was a bonus. Thoroughly recommend!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
FunkyMarshmallow wrote a review Jun 2022
Bournemouth, United Kingdom293 contributions129 helpful votes
The Art & Garden Residence is a beautifully restored hotel using a combination of eclectic art pieces and cleverly upcycled IKEA style furniture creating a truly unique boutique hotel. The garden at the rear of the property is well kept and a peaceful place to enjoy a morning coffee or breakfast if the internal restaurant space is full. Unfortunately, it closes to residents at 3pm. Just a 10-minute walk from the most northerly point of the old town we found this a great location away from the business of the main tourist area. We booked a double room with air conditioning via British Airways Executive Club utilising Avios points we’d collected during our recent travels and the room information was reflected on our booking voucher. Unfortunately, we discovered there is a disparity between the hotels third party booking site amenities description and what is actually provided by the hotel. We arrived early afternoon, dumped our bags in the room and left for the evening, retuning after 11pm to discover our ‘double bed’ was actually two single beds of different heights and two single duvets that had been pushed together, there was also no air conditioning unit in the room, just a ceiling height air vent in the wall with no controls As it was late, we decided to leave it until the morning to speak with reception. Before leaving for a tour of Auschwitz early the following morning, I asked the girl on reception if all their double beds were constructed of two singles pushed together, she advised they weren’t, so I explained our experience and asked if we could be moved into a room with double bed at which point the male night porter rudely sighed heavily in an inconvenienced manner and said ‘you’ve got a double bed, what’s the problem?’ Truly taken aback by his unprofessional response, I explained that we didn’t have a double bed we had two uncomfortable singles which considering we hadn’t booked a twin room we’d appreciate being moved into a double for the remaining two nights of our stay. The night porter rudely continued with his huffing and puffing until I advised him that we would be leaving for a tour and will return early afternoon and would hope to return to a resolution as well as a fan, as despite having the windows open all night the room was a sweat box. We returned later to an apology from the young female receptionist and the key to a new room with a double bed and a portable fan. Breakfast is excellent, well presented, with good quality food and a great selection, my only negative would be the lack of coffee choice with only pre-made filter coffee from a large canteen style urn. The rooms are well presented, the bathrooms are immaculately clean, the shower hot and powerful and the toiletries sufficient. The downside is the walls of the rooms are very thin, and you can hear everything coming from your neighbours. There was no refresh of the bedroom services (tea/coffee sachets etc) apparently this is only available on request due to covid, it is disappointing they didn’t let us know this on arrival. On departure I spoke with the hotel Manager and explained that we were very disappointed in the behaviour and response from the night porter on the first morning, at which point I expected her to say, in a truly professional customer service manner that she was very sorry and that she hoped that it hadn’t affected the rest of our stay and that she hoped our new room was sufficient, which of course it was, but instead she seemed overly pleased to tell me that she already knew we were unhappy, that they had actually given us an upgrade from the ‘Classic Double Room’ to the twin room with two beds pushed together and that I should have been grateful because I had only paid for the ‘cheapest’ room and the ‘Classic Double Room’ which is the ‘cheapest room’ is out the back in the garden and despite what was showing on my booking voucher (that she didn’t want to look at) didn’t have air conditioning. It was obvious at this point where the night porter had gained his customer services skills from and considering how wonderful all the other staff had been during our stay a real shock that the two eldest members of staff we interacted with completely let the hotel and their team down. We weren’t initially upset about the bed situation, but we certainly were upset by the time we’d finished speaking with these two, it was all totally unnecessary and unavoidable and probably the worst example of customer services I’ve experienced in any hotel. From the barrage of ego-based justifications from the female Manager I established the following, the ‘Classic Double Room’ is on ground level out the back of the property in an annex, it is apparently noisy and is hot with no air conditioning which is why they try and move people out of it where they possibly can, even if this means moving to a completely inappropriate room. Do not book this room as it is clearly not fit for purpose and in booking this room you will also be considered ‘cheap’ by some of the staff, and they won’t mind repeatedly telling you. There is no ‘air conditioning’ as such in any of the rooms, instead there is an internal ventilation system in some of the rooms, there are no controls to this system and from our experience staying in the room with this ventilation system on the first night, it is not effective as we did not have a great night’s sleep being way too hot. They should but don’t provide fans in any of the rooms, if you are looking at staying in Krakow in hot weather book somewhere else or make sure you ask for a fan on arrival as the rooms are boiling, I dread to think what the attic rooms are like. Would we recommend this hotel? had we not have been spoken to in the way we had then probably yes, but unfortunately this display of poor behaviour when dealing with such a small issue would have me questioning how they would handle something serious, so on that basis, I would not. I did have to laugh to myself when the female Manager kept pointing out that we had only paid for the ‘cheapest room’, if only she knew, it was paid on Avios points, we didn’t pay a penny and I am glad we didn’t.…
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Do not book the Classic Double Room and ask for a fan in hot weather
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So stayed here for 3 nights and on arrival the receptionist was very nice and we went up to our room dumped our stuff off and went exploring. When we arrived back later that night we went to go to bed only to find we had 2 single beds pushed together and 2 single quilts and no air con. When we booked we booked a double room with double bed. We spoke to reception in the morning about it and the night shift guy just rolled his eyes and said something like it was still a bed. Finally the day shift receptionist sorted it out and we got what we paid for. Now that aside the hotel itself is beautiful, rooms were spotlessly clean, really food showers and the breakfast is excellent. Location is good about a 15 minute stroll to the old town. I would recommend staying here but what I would say is check your room out first just to make sure it's the one you paid for …
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Rooms don't get made up daily you have to ask for that
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
3 days in Art & Garden were really amazing. Soft bed, clean rooms, fresh bed sheets, really tasty breakfasts, very friendly staff and GM. I need to write something else to reach 200 symbols, but just believe me - very-very nice hotel!!
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed at this small hotel whilst visiting a Ukrainian friend who is refus-gee nearby. I wasn’t looking for luxury as such for this trip, but was delighted with this hotel. The room was lovely, with a balcony too, Clean, decent bathroom, lovely bedding and painting above bed. Reception were very friendly and helpful too, lening me a charger for a phone that I didn’t have. Breakfast was also excellent, with nice choice and tasty food. Would definitely stay again .
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Date of stay: April 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
The hotel has 3 stars, but the impression is far better! The room was lovely, the bathroom delicate and everywhere we went it was clean, clean, CLEAN - and it smelled nice! There was good quality of the bath products (it is a rare experience) and it was even thought of Kleenex, Q-tips and makeup mirrors - never experienced before. The balcony was spacious and a big plus for proper balcony furniture. The breakfast was lovely with good selection and young, cheerful waiters tidying up after you before you have time to think about it. The breakfast room overlooks a beautiful zen-inspired garden - recommend a trip there with a cup of coffee after breakfast. The staff at this hotel are especially service minded - everything is answered with a smile, they are nice, solution oriented and quick on their feet. Art & Garden Residence is highly recommended :-)…
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Room Tip: Choose De Lux room with balcony, 204 is quiet and private.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$73 - $98 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
30
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Frequently Asked Questions about Art & Garden Residence
Which popular attractions are close to Art & Garden Residence?
Nearby attractions include XCLUSIVE EVENT (0.10 miles), Real Escape (0.2 miles), and Lock House (0.3 miles).
What are some of the property amenities at Art & Garden Residence?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Art & Garden Residence?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Art & Garden Residence?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Art & Garden Residence?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Art & Garden Residence?
Conveniently located restaurants include Garden Restaurant, Przystanek Pierogarnia, and Pestka Restobar.
Does Art & Garden Residence have airport transportation?
Yes, Art & Garden Residence offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Art & Garden Residence located near the city center?
Yes, it is 0.8 miles away from the center of Krakow.
Are any cleaning services offered at Art & Garden Residence?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Art & Garden Residence?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Art & Garden Residence?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (2.1 miles), Wawel Cathedral (1.2 miles), and Church of St. Peter and St. Paul (1.1 miles).