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The Bonerowski Palace

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459 Reviews from our TripAdvisor Community

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Showing 392: English reviews
London, United Kingdom
Reviewed November 6, 2014

The Bonerowski Palace is perfectly situated on the main square of Krakow therefore location wise this is ideal for accessing all the sights in Krakow. The hotel is very elegant and the rooms are spacious, clean, quiet and beautifully decorated. We stayed in room 203 which was lovely however there was no bath or view of the square, therefore you...

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1Thank Londoner132
Bonerowski, Kierownik recepcji at The Bonerowski Palace, responded to this review

Dear Guests, We are happy to hear your opinion about The Bonerowski Palace *****. Our principle is to provide the best service to our guests; therefore, we would like to apologize for the receptionist, please, understand that , we are doing our best to fulfill our obligations. It will be our pleasure to host you during your next visit in...

London, England, United Kingdom
Reviewed November 4, 2014

We have just returned from a second weekend in Krakow where we stayed - on both occasions and six years apart - at the Bonerowski Palace. Krakow is beautiful. Spotlessly clean, lovely people, lots to do and see and one of the nicest and most understated european cities. Part of the enjoyment of the weekend is the Bonerowski. A beautiful...

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1Thank Martin T
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you for your positive comment about your stay in our hotel. All the staff members are delighted to hear that they could participate in the creation of your good impression of the hotel.Together with the whole The Bonerowski Palace team, we would like to thank you for your trust in our brand and we want to welcome...

Aberdeen, United Kingdom
Reviewed November 2, 2014

We stayed in this hotel and it was a perfect location right on the Square. The rooms were very good and well equipped. The staff were very friendly and helpful. If you like your coffee in your room take some with because although they supply a kettle etc and tea there was no coffee. On the whole an excellent experience...

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1Thank Alimay557
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, On the behalf of our entire team we would like to thank you for you comment. It is a pleasure to know that our service meets all your expectations. We are happy to host you in Krakow during your next visit. With best regards, General Manager

Oslo, Norway
Reviewed October 26, 2014

A really nice hotel. Excellent location. The room was really good. The wifi worked well. The bar and restaurant were really good. The service was not more than ok. My son and I had a really good stay at the hotel.

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Thank Tartufo17
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you very much for your feedback about your last stay in The Bonerowski Palace, Krakow. We are happy to hear that you enjoyed your stay with us. Hope to see you again in our area. Best regards, General Manager

Greenock, United Kingdom
Reviewed October 26, 2014

We stayed here and were not disappointed. The rooms were lovely and the staff helpful. Much has been said about the location and how quiet the hotel is and I can vouch for that. Although the hotel is situated in the heart of the square and therefore close to many pubs and eating places it is tranquil the moment you...

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1Thank gomastro
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, On the behalf of our entire team we would like to thank you for you comment. It is a pleasure to know that our service meets all your expectations. We are happy to host you in Krakow during your next visit. With best regards, General Manager

Reading, United Kingdom
Reviewed October 24, 2014

I cannot fault this hotel- as many others have said the location on the main square is unbeatable, giving you most of the main sites on your doorstep. We were in a twin room and despite being on the main square it was very quiet, nothing was too much trouble and if I return to Krakow I would definitely stay...

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1Thank Amanda P
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you very much for your appreciation on the hospitality you have received during your recent visit to The Bonerowski Palace, Krakow. Your kind words about the hotel's facilities and our hotel location are extremely rewarding. We are looking forward with pleasure to host you again. Sincerely Yours, General Manager

Salisbury, United Kingdom
Reviewed October 13, 2014

This hotel is on the northern side of the historic market square in then heart of Krakow. Traffic is severely restricted so even though our second-floor room overlooked the side street, it was very quiet. The rooms were fully furnished and the staff very helpful. As elsewhere in the city, everybody speaks reasonable English and they all seem keen to...

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Thank dmloclam
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, On the behalf of the entire The Bonerowski Palace team, we would like to thank you for your positive comment about your recent visit in our hotel. We are happy that you enjoyed your stay in our hotel. Everyday, we make every effort to make each guest feel unique. We really appreciate your comment and hope to see...

Sacramento, California
Reviewed October 12, 2014

Location was unbeatable - in the heart of Main Market Square! Room was beautifully furnished and provided some intimate Old World charm. We had a standard room and still had a partial view of the Square. Room was very quiet despite a construction across the street. It was so quiet we thought we were the only guests of the hotel!...

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2Thank Oscar P
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you for your comment regarding your last stay with us. We are truly sorry due to the fact we did not meet your all expectations. We hope you will give us another chance to deliver the best service if you are in our area again. Any way thank you also for your positive comment about your stay...

Adelaide, Australia
Reviewed October 7, 2014

We transferred here after an apartment in the Jewish Quarter did not work out. Despite check-in time being 3pm they had a room ready for us by 9.30am. The location is right on the Main Market Square so everything is within walking distance. The staff are courteous and helpful. The room was slightly small but that's being picky. It was...

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1Thank Tony B
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, We appreciate you taking the time to share with us your experience about staying in our hotel and we are glad you appreciate the quality of our services. Hope to see you again in the nearest future. Best regards, General Manager

Reviewed October 6, 2014

Wonderful old hotel right on the main square in central Krakow. Rooms very comfortable and tastefully decorated in keeping with that of a historic building. Reliable wi-fi is not great but a great hotel in wonderful location. Hotel rooms are quiet despite heavy pedestrian traffic on the square.

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2Thank John H
Maria Z, Dyrektor generalny at The Bonerowski Palace, responded to this review

Dear Guest, Thank you for taking your time to write a comment about your stay in our hotel. We are glad to hear that you spent a pleasant time with us. We appreciate your comment, because comfort and satisfaction of our guests it the highest priority in our doings. Best regards, General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz. ... more   less 

Additional Information about The Bonerowski Palace

Address: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $159 - $383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bonerowski Palace 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow
Hotel Style:
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#39 Luxury Hotel in Krakow
#49 Family Hotel in Krakow
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Questions & Answers

Here's what travelers have asked, with answers from The Bonerowski Palace staff and other travelers.
12 questions
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Questions? Get answers from The Bonerowski Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All seemed clean and soundproofed”
JohnboyOxon, 3 days ago | Read review
“luxury suite”
lillyrutherford, 4 weeks ago | Read review
“We will return book early”
raybC354KS, Mar 2, 2017 | Read review
“Rooms very spacious and quiet”
Rosiehazell22, Feb 8, 2017 | Read review
“Fill up on the Breakfast. It will keep you going all day”
  • Bedroom 102
  • Room 102
forensicedd40, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question