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Rynek Glowny 42 Sw. Jana 1, Krakow 31-013 Poland
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$175
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Traveler (423)
360
Panoramas (15)
Room & Suite (277)

About

#52 of 318 in Krakow
Location
5.0
Cleanliness
4.8
Service
4.5
Value
4.4
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Hammam
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Massage
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Historic Hotel
Languages Spoken
English, German, Polish
649Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
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Fiona S wrote a review Sep 2020
Loch Lomond66 contributions93 helpful votes
Stayed at Bonerowskie Palace for three nights 4th to 7th September 2020 . A thirty minute transfer from airport to a perfect location on the town square . This Hotel although small is outstanding in every way .From the decor the ambiance the efficient friendly staff . Our room was extremely well furnished with antique furniture a huge comfortable bed with high quality linens . The e.suits was small but had everything you need with a powerful shower , toiletries and large soft towels . The breakfast was served outside on the square and was too quality ingredients cooked to perfection . I cannot fault this Hotel in any way .
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Date of stay: September 2020
2 Helpful votes
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Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Sep 13, 2020
Dear Sir and Madam I am very grateful for your kind words and I appreciate your time to write this review. That is true that we might be not the biggest hotel in the area but for sure we are doing our best to treat our guests individually and in very special way. I am sure that we are able to leave you even more impressed with hopefully your next visit in our hotel, because we might offer to you a higher room category. Which can make your stay even more remarkable. On the behalf of the whole Bonerowski Palace***** team I am wishing you all the best and hopefully see you soon in the near future. Best regards Beata Jeziorska
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Bob wrote a review Sep 2020
8 contributions7 helpful votes
I Had some issues with a refund due to Covid 19 but these guys were super helpful in getting things sorted, I hope to visit Krakow soon and stay in this beautiful hotel and visit all the places I had on my list!
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Date of stay: March 2020
2 Helpful votes
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Response from The Bonerowski Palace General Manager, Dyrektor generalny at The Bonerowski Palace
Responded Sep 4, 2020
Dear Sir, On the behalf of the whole Bonerowski Palace***** team I would like to thank you for this review. We do appreciate your patience in this matter. I have a hope that we will have a chance to prove you our hospitality in the near future. We will be more than glad to help plan your visit. Please remember that you can contact us any time. Meanwhile we are wishing you alll the best and hopefully see you soon! Best regards Beata Jeziorska
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Nobert14 wrote a review Aug 2020
Bristol, United Kingdom57 contributions28 helpful votes
+1
Came to The Bonerowski for a 4 night long weekend break with my wife. The staff were so welcoming and helpful. The hotel has done everything to ensure COVID is managed properly. From hand sanitising upon entering the hotel, to ensuring masks are worn inside the hotel. Upon entering our room we were also given complimentary masks and hand sanitiser, which was lovely touch. Our room itself was very tidy, clean and a good size. Although the hotel is situated on Market Square in Kraków it is quiet, peaceful and ensured a good nights sleep. Bathroom is lovely, with a huge bath and excellent shower. Our rooms were turned down everyday, so whenever we came back from our daily trips, we walked into a fresh and tidy room. Top notch!! Location is magic and couldn’t be placed any
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Date of stay: August 2020
2 Helpful votes
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Response from The Bonerowski Palace General Manager, Dyrektor generalny at The Bonerowski Palace
Responded Sep 4, 2020
Dear Sir, It was a great pleasure to host you at The Bonerowski Palace*****. We are very glad that you have decide to visit us this year. I am grateful for the kind words to our team. We strive to make the experience at The Bonerowski Palace***** one you will remember forever. The safety of our guests is the most important aspect of our job, that is why I appreciate that you have notice our care to prevent the COVID-19 disease. We are happy that you have appreciated our location as it is truly incomparable. I believe that still we might have a chance to surprise you, for instance if you book your next visit in one of our extraordinary Luxury Suites with a remarkable direct view to the Market Square. Once again we were delighted to have your company and we hope that in the near future you will choose our hotel for your visit in Krakow. Best regards Beata Jeziorska
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laserkid wrote a review Jul 2020
Lodz, Poland3315 contributions542 helpful votes
+1
The boutique hotel, right at the Old Town Squere. This location is unbeattable, if you prefer staying as close as possible to the historic, but also touristic part of the town. Nowadays is rather calm and without bothersome traffic, but it’s easy to imagine, how noisy could be this part in a normal time. The interior is impressive, nice reconstructed, with great ceiling polychromes and amazing chandelier. The room was beautiful, with stylish furniture, but bit stuffy and with too small bathroom. The breakfast is served downstairs, tasty eggs, fresh fruits and nice service, however taking too much time. Because of the exceptional location, be prepared for the difficulties with car parking.
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Date of stay: June 2020
2 Helpful votes
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Response from The Bonerowski Palace General Manager, Dyrektor generalny at The Bonerowski Palace
Responded Sep 4, 2020
Dear Sir, Thank you very much for your time to write this review. It was a great pleasure to host you at the Bonerowski Palace*****. I am very glad that you have point out that our hotel is located in the very heart of the Old Town. Because our building is historical many parts of it has been renovated with the greatest care that is why among others you could admire the ceiling polychromes. Because we are a boutique hotel and each of the rooms is different from the other I truly believe that if you choose to stay with us again in the near future we will be able to offer you room with a bigger size bathroom. I would like to thank you as well for your opinion about our restaurant. We do appreciate the positive words but also the information about the elements which we need to improve for our guests, such as the waiting time for breakfast. According to the car parking unfortunately we cannot make a big change in this matter regarding it's location however we will do our best to help you more next time. Once again thank you for choosing The Bonerowski Palace and we hope to see you again. Best regards Beata Jeziorska
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Richard L wrote a review Mar 2020
Rickmansworth, United Kingdom51 contributions64 helpful votes
This is an absolute gem. It is located right on the main square in Krakow. The rooms are very well appointed and everything was so clean. Our room was really large and had a lovely bathroom as well. There is a safe in the room plus a mini bar. The people were so friendly. English was spoken by everyone. We had breakfast there each day and there is a order choice of any eggs that you want plus a really nice buffet laid out. I truly cannot speak too highly about this hotel. If I went back to Krakow I would without question go back here. A great experience.
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Date of stay: March 2020
3 Helpful votes
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Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Sep 7, 2020
Dear Sir, Greetings from the Bonerowski Palace*****. Thank you for taking time to share your opinion from your visit. Our aim is to ensure that every guest has a chance experience the highest standards of service and facilities. I appreciate that you have mention our restaurant as well. Right now breakfast is serving a'la carte but I am sure that if you will plan your visit at The Bonerowski Palace again you will enjoy it in the same way. We look forward to serving you on your next trip and visit at The Bonerowski Palace*****. Best regards Beata Jeziorska
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decklan1 wrote a review Feb 2020
Dublin, Ireland2 contributions3 helpful votes
What an a beautiful hotel. The staff were so polite and helpful. They literally couldn’t do enough for us. From the moment we arrived we were looked after as if we were the only guests. The location is second to none. The hotel hotel itself is a beautiful building and also the old furnishings. We will definitely be back to this hotel
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Date of stay: February 2020
3 Helpful votes
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Response from BonerowskaPalace, Public Relations Manager at The Bonerowski Palace
Responded Mar 5, 2020
Dear Guest, Thank you for taking the time to share your thoughts on your recent stay at The Bonerowski Palace. I am delighted that your stay was a thoroughly enjoyable experience. It gives me great pleasure to read your kind words on our exceptional service and our location. Your compliments are highly appreciated and rest assured that i will share your feedback with the team who take great pride in ensuring each guest has a memorable stay. I look forward to welcoming you back to The Bonerowski Palace hopefully very soon again. With kind regards, Sylwia Kalata-Janik
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Raymond M wrote a review Feb 2020
Poland22 contributions47 helpful votes
Arrived early on a Saturday evening, restaurant was quiet but well staffed. Our waiter was very helpful and gave suggestions for our meal. Excellent English speaking. Food was very good. We had some local pierogi to start. Delicious and very big portion. Then we had steak , which was excellent and my wife had cod with lobster which was delicate in flavour. A glass of wine each which was also good. The overall experience was very good however more expensive than other superior restaurants nearby. But overall a very pleasant meal and worth a visit
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Date of stay: February 2020
2 Helpful votes
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Mark201105 wrote a review Jan 2020
Bristol, United Kingdom112 contributions90 helpful votes
Lovely boutique hotel in old building steps away from main square. Had huge huge bedroom with separate sitting room all with view of square which was beautiful especially at night. Numerous restaurants and bars close by but room was very quiet. Staff were helpful and helped make this a very enjoyable stay.
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Date of stay: November 2019
2 Helpful votes
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Response from BonerowskaPalace, Public Relations Manager at The Bonerowski Palace
Responded Mar 5, 2020
Dear Guest, I am delighted to learn that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our excellent bedroom and helpful staff. It was wonderful to read your comments.I hope that we have the pleasure of welcoming you back to The Bonerowski Palace in the very near future. Best regards, Sylwia Kalata-Janik
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Lynge Te wrote a review Jan 2020
Frederiksberg, Denmark1621 contributions596 helpful votes
The location could not be better. The Bonerowski Palace has an entrance directly towards the Main Square (Rynek Glowny). So coming out from the hotel in the morning you are just in the middle of the old town (Stare Misto), and in the evening there are plenty of restaurants, cafes and bars just around the hotel. The Bonerowski Palace is in an old building dating back hundreds of years. Inside the hotel is nicely furnished and decorated suited to the historic building. We had booked an executive suite ( 2800 zlotys for 4 nights incl. breakfast) and it was a huge apartment (bedroom and living room), nice, but a double room would likely be a little more cosy. The breakfast is adequate, WiFi functions ok, and the staff in the hotel are very serviceminded and helpfull. We had a very
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Date of stay: January 2020
2 Helpful votes
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Response from BonerowskaPalace, Public Relations Manager at The Bonerowski Palace
Responded Mar 5, 2020
Dear Guest, Thank you for taking the time to review your recent stay at The Bonerowski Palace. I was delighted to read that you thoroughly enjoyed every aspect of your stay and that you found the service to be excellent, our attentive staff and our breakfast. We strive to deliver perfection to each and every guest and it is a pleasure to hear that our efforts have not gone unnoticed. I hope we have the pleasure of welcoming you back to The Bonerowski Palace. With kind regards, Sylwia Kalata-Janik
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Joe B wrote a review Jan 2020
Ann Arbor, Michigan122 contributions72 helpful votes
I was extremely pleased with my selection of the Bonerowski for our stay in Krakow. The location puts you right on Market Square. Our room was called a luxury apartment and it was huge (I could have easily moved in and lived there)! The food both for breakfast and dinner in their restaurant was excellent. I enjoyed the roast duck so much that I ordered it on two occasions. The service is also top notch. Everyone was very pleasant and helpful. My only negative was that being January it's cold and our apartment on the top floor had skylights that allowed a draft of cold air to filter into the room making it harder to keep warm. Other than that it was a great stay.
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Date of stay: December 2019
2 Helpful votes
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Response from BonerowskaPalace, Kierownik ds. PR at The Bonerowski Palace
Responded Jan 23, 2020
Dear Guest, I am delighted to learn that you had a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our excellent breakfast, service and attentive staff. It was wonderful to read your comments.I hope that we have the pleasure of welcoming you back to The Bonerowski Palace in the very near future. Best regards, Sylwia Kalata-Janik
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PRICE RANGE
$153 - $210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the bonerowski palace hotel krakow, palac bonerowski krakow, palac bonerowski hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
16
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