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The Bonerowski Palace

Rynek Glowny 42 Sw. Jana 1, Krakow 31-013 Poland
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Traveler (426)
Panoramas (15)
Room & Suite (268)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.


#52 of 315 hotels in Krakow
Travelers' Choice
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Flatscreen TV
Bath / shower
VIP room facilities
Bottled water
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
Historic Hotel
Languages Spoken
English, German, Polish
647Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
RomanoBellini wrote a review Nov 2021
Toronto, Canada180 contributions78 helpful votes
We got to Krakow via train from Warsaw. It was a bit of a trial to get a taxi. So once we got in, I mentioned Bonerowski Palace and he did not know where it was. So tip #1. Keep the address handy especially if your Polish is not too good. When we found the place, we understood why. It's hotel entrance is a tiny doorway on a side street. So, when we got there, no bellhop so we had to struggle to get our 4 cases thru the small door. Not a great start, but for such an old place, I was surprisingly ok with it. The check in was easy and the bellman arrived. When we saw the room, it was a suite with 2 separate rooms. It also had one window overlooking a small side street with many windows on the other side. We tried to change it to a room overlooking the square but we could not make it happen. However, we did change to the Red Room, which was one large room which was satisfactory. The room was a good size. The small window overlooking the street we just kept the curtain closed. Not an entire surprise when you are in such a good location with small street. Our room was 306 and it was fine. The bathroom shower was a bit strange. The glass door only covered half the tub so you had to be careful how you used the handheld shower. There was no overhead shower. The bathroom toiletries were standard items. The soap was a bit small but you got two of them. The bed was a bit hard so we asked for extra comforters and that seemed to work. The room itself was quiet and comfortable. They have a nice little restaurant and also a walkout to an outdoor patio covered with umbrellas. The breakfast was a la carte and had a good selection. The service was very good and the food was excellent. They also had a bar so the drink and food at this hotel was well done. Location. Just excellent. We walked everywhere and when we bought some items, it was a quick hop back to the hotel to drop them off. I only have one negative observation about a curious item. Each room has 1 key and you need that key to keep the electricity on in the room and also to access the elevator. So, it is a pain if you go back to the room at different times as the second person needs to navigate the stairs plus you have to knock on the door to get in.
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Date of stay: October 2021
Sleep Quality
Room Tip: We had a nice room - Red Room 306
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1 Helpful vote
Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded 2 weeks ago
Dear Guests, Thank you for sharing your feedback with us. I am glad you appreciated our restaurant and our effort to make you feel comfortable. I agree that system of locking the doors and access to the elevator is not convenient. I can assure you that we have already started to look for the optimalization. We need something more classic than standard key cards but as comfrotable as they are.
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Tracey-ann wrote a review Oct 2021
Canvey Island, United Kingdom7 contributions1 helpful vote
This boutique hotel is right on the main square. The staff are amazing and really friendly. Our executive suite was extremely luxurous. It is one of the best hotels I have ever stayed in and I have travelled all over the world. I can't recommend it enough! Value for Money was excellent. Lovely Breakfast.
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Date of stay: October 2021
Sleep Quality
Room Tip: We were in the Executive Suite 302 which was excellent, plus you get a free coffee daily.
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Magda wrote a review Oct 2021
1 contribution
Do you want to have a magical wedding day and party and hear from all your guests that this was the most amazing wedding they have ever been to? Then contact Mr Blazej - Director of Palac Bonerowski today. You will receive a professional, kind and warm service - with a patience to bride's million and one questions. Ambient and luxury of the building, delicious and generous meals with happy and super helpful service adds to the special day experience. Please note you will on top of all of the above have free room for 1 night in a luxury suite and delicioua breakfest the next day. I could not have dreamt of a better wedding day... I will remember this forever!
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Date of stay: October 2021Trip type: Traveled as a couple
LizzyBennett12 wrote a review Aug 2021
Niceville, FL178 contributions214 helpful votes
Bonerowski Palace is the most gorgeous city hotel I have ever stayed at. Located right on Krakow's beautiful main square, it far exceeded our expectations. We had booked a regular room and a suite and both were palatially appointed as well as extremely large - pure luxury! From the heavy curtains to the unique decor and quality bathrooms, everything is 5 stars. It is also extremely quiet. Once you close the windows, you don't hear a sound from outside. In addition, the location could not be more perfect. This is a place that you don't want to leave! Outstanding!
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Date of stay: July 2021
Sleep Quality
1 Helpful vote
Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Aug 6, 2021
Dear Lizzy, At first I would like to thank for your time to share your opinion with us from your visit. Is one of my greatest reasons to be proud of in this work to know that we have met the expectations of our guests during their visit. Knowing that we have exceeded your expectations is something what brings me an immerse joy. At the Bonerowski Palace Hotel***** it is our main mission to make our guests feel special, and we are doing our best for each guests individually. I am glad that you have appreciate both our Luxury Suite and the Deluxe room as well for their unique decoration and patterns. Our central location is truly uncomparable that is why I want to thank that you had pointed it out. On my behalf and the whole Bonerowski Palace team I would like thank you for your recent visit and all the warm words towards us. I do have a hope that you will decide to visit us again in the near future, as we will be looking forward to it! Meanhwile I would like to wish all the best for you and your family. Best regards Beata Jeziorska Front Office Manager/ Guest Relation Manager
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Trail662546 wrote a review May 2021
1 contribution2 helpful votes
I recently spent two weeks staying at the Bonerwski Palace and it felt like home from home! I absolutely love this place... The staff are all wonderful and friendly and super professional. The food was great and the breakfast that is included in your stay is fit for a king! I've traveled all over the world and this is one of my favorite places.. I can't recommend it enough! And I can't wait to revisit... Thank you everyone for a beautiful stay.
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Date of stay: May 2021
Trip type: Traveled on business
2 Helpful votes
Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Jun 12, 2021
Dear Madame, At first I would like thank you for your time to leave this amazing review. I cannot describe how glad I am that we had a chance to become the reason for your unforgettable stay and create such great memories from your visit in Krakow and at The Bonerowski Palace. I do have a hope that we will have a chance to meet each other once again. On behalf of myself and the entire Hotel and Restaurant team, I would like to cordially invite you to visit Krakow again and of course The Bonerowski Palace itself. Please feel free to contact with us directly anytime! Best regards Beata Jeziorska Front Office Manager/ Guest Relation Manager
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$139 - $331 (Based on Average Rates for a Standard Room)
the bonerowski palace hotel krakow, palac bonerowski krakow, palac bonerowski hotel krakow
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
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Frequently Asked Questions about The Bonerowski Palace
Which popular attractions are close to The Bonerowski Palace?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.08 miles), Krakow Crawl (0.07 miles), and Krawl Through Krakow - Pub Crawl (0.07 miles).
What are some of the property amenities at The Bonerowski Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Bonerowski Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Bonerowski Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Bonerowski Palace?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Bonerowski Palace?
Conveniently located restaurants include Ristorante Sant'Antioco, Mr. Black Cocktail Bar, and Paul's Place Restaurant & Bar.
Are there opportunities to exercise at The Bonerowski Palace?
Yes, guests have access to a sauna during their stay.
Does The Bonerowski Palace have airport transportation?
Yes, The Bonerowski Palace offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Bonerowski Palace located near the city center?
Yes, it is 0.3 miles away from the center of Krakow.
Are any cleaning services offered at The Bonerowski Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bonerowski Palace offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.