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The Bonerowski Palace

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The Bonerowski Palace
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401 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Scarsdale, New York
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel was in the best location ever. Kraków is like a little jewel and the hotel sits right on the main square. It's one of the most fabulous squares I've ever seen. The city is wonderful. The hotel is beautiful. Old world with enormous apartment-like rooms. The bathrooms are more modern than the room.

Helpful?
Thank RuralMom3
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for your opinion. We hope that you will return to our hotel and to Krakow. More 

UK
Level Contributor
152 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is on the main square with so many restaurants, people, church, market stalls, cloth hall, horse drawn carriages, the whole square was buzzing with stage and traditional singing and dancing while we were there. The hotel is elegant, the staff very pleasant and helpful, and the rooms large and high ceilinged with opulent furnishings, the bathroom is fully... More 

Helpful?
Thank captnkirk
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Your feedback is most important for us. Thank you for it. We are pleased that your stay was pleasant and comfortable. More 

Mesa, Arizona
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights end of July and was in an apartment suite. Huge room with elegance and comfort. Large bathroom, large comfortable bed, spacious living room, top floor and very private, nice bathtub. Website when I booked it was misleading in the description of the suites stating it was overlooking the main square. It is not the case.... More 

Helpful?
Thank cvtminch
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for your opinion. We hope that you will return to our hotel and to Krakow. More 

Nyon
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

If you want a classy user-friendly ideally-located hotel in the center of Krakow, you can't do any better! The room (suite) was very comfortable, the building is lovely, there are very few rooms so the level of attention you are getting from the staff is great. The hotel is literally on the main square. Lot of animation throughout the night... More 

Helpful?
Thank gillesc42
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for your feedback, and high estimation of our hotel, it is very important to us. More 

Aberdeen, United Kingdom
Level Contributor
236 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 stars Reviewed July 10, 2016 via mobile

Three night special occasion stay was farcical in parts - we did not get a room key until the afternoon before we left! Excuse after excuse after excuse. The suite (401) was tired and strangely designed although large. The air con was poor and the bathroom particularly disappointing, with a weak over bath shower. However the most unacceptable aspect was... More 

Helpful?
1 Thank r15xeb
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Dear Sir or Madam. Thank you for your opinion. I wish to inform you that the stay begins at 15:00. Staff must have time to clean up the apartment, Early check-in is not always possible. Answering the question of personnel. We have finished, because most of the comments praised our team as cordial and helpful. As for the volume. The... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

Stayed for 2 nights over a weekend. Room not ready on arrival but they dealt with this exceptionally well. Room was good size and bed very comfy. Air con was a bit challenged however and lighting a little dim. Very quiet despite its location. Breakfast was excellent with lots of choices and terrific coffee. Staff in restaurant were very good.... More 

Helpful?
Thank Annie S
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you very much for your opinion. This is very important for us. Such comments are very motivating for us. More 

1 review
5 of 5 stars Reviewed July 4, 2016

Our 4-night stay was absolutely superb. Nice experience in reception and lovely room. We had 2 rooms. a deluxe and a suite. Always clean and top service. The location is more than perfect. The breakfast is wonderful. This is a hotel I would recommend highly!

Review collected in partnership with this hotel

Helpful?
Thank Henning E
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for such a nice comment . This is very important for us. We strive to make our guests were happy with us. It's very motivating. More 

London, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 3, 2016

We stayed here for 2 nights and were pleasantly surprised to be upgraded to a suite. I know that some reviews said it could be noisy, but we did not hear a thing, and Poland was playing in the Euros one night! The location was perfect, right on the main square and only a slow 10 min walk away from... More 

Helpful?
Thank Crane999
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

Thank you for choosing our hotel. We are happy that you spent a nice time . Welcome to Krakow , we invite you to the Bonerowski Palace More 

Perth, Australia
2 reviews
5 of 5 stars Reviewed June 27, 2016

Our room was overlooking side street, was small, but functional and comfortable. Beds were very comfortable, with beautiful soft furnishings throughout the room. Bathroom with shower only, no bath. Service courtios and attentive. Beautiful dining room, where one likes to linger.... Good breakfast.

Review collected in partnership with this hotel

Helpful?
Thank dorota_jarnicki
Katarzyna P, Kierownik ds. PR at The Bonerowski Palace, responded to this review

It is very important to us that find the time and inclination to leave comments and feedback. Thank you :-) More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz. ... more   less 

Additional Information about The Bonerowski Palace

Address: ul. Rynek Glowny 42 | Św. Jana 1, Krakow 31-017, Poland
Location: Poland > Southern Poland > Lesser Poland Province > Krakow
Price Range: $126 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bonerowski Palace 5*
Number of rooms: 16
Reservation Options:
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Also Known As:
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Palac Bonerowski Hotel Krakow
Hotel Style:
#9 Spa Hotel in Krakow
#19 Romantic Hotel in Krakow
#34 Luxury Hotel in Krakow
#49 Family Hotel in Krakow
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