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The Bonerowski Palace

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Rynek Glowny 42 Św. Jana 1, Krakow 31-013 Poland
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Traveler (425)
360
Panoramas (15)
Room & Suite (265)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#52 of 304 hotels in Krakow
Location
Cleanliness
Service
Value
Travelers' Choice
The Bonerowski Palace is situated in the heart of Krakow, on the corner of Sw. Jana Street and the Old Market Square. It is seated in a meticulously restored and richly refurbished UNESCO edifice of the Middle Ages. The elegant interior of the palace contains both unique polychromes and beams, gothic column, antique stone safe, as well as modern forms and technologies, serving to the safety of the guests. The palace also prides itself on the Europe longest, 22-meter long chandelier. The palace windows face an incredible sight of St. Mary Basilica, Drapers Hall (Sukiennice), St.Wojciech's Church and the statue of Adam Mickiewicz.
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Full view
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Airport transportation
Banquet room
Meeting rooms
Hammam
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Massage
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, German, Polish
643Reviews19Q+A100Room tips
Traveler rating
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Popular mentions
Trail662546 wrote a review May 2021
1 contribution1 helpful vote
I recently spent two weeks staying at the Bonerwski Palace and it felt like home from home! I absolutely love this place... The staff are all wonderful and friendly and super professional. The food was great and the breakfast that is included in your stay is fit for a king! I've traveled all over the world and this is one of my favorite places.. I can't recommend it enough! And I can't wait to revisit... Thank you everyone for a beautiful stay.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Trip type: Traveled on business
1 Helpful vote
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Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded 1 week ago
Dear Madame, At first I would like thank you for your time to leave this amazing review. I cannot describe how glad I am that we had a chance to become the reason for your unforgettable stay and create such great memories from your visit in Krakow and at The Bonerowski Palace. I do have a hope that we will have a chance to meet each other once again. On behalf of myself and the entire Hotel and Restaurant team, I would like to cordially invite you to visit Krakow again and of course The Bonerowski Palace itself. Please feel free to contact with us directly anytime! Best regards Beata Jeziorska Front Office Manager/ Guest Relation Manager
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PaulnJude wrote a review Sep 2020
United Kingdom10 contributions7 helpful votes
Just returned from our first trip to Kraków . We couldn’t have had a better hotel . Situated in the main square it is perfect for exploring the city . You can dine outside whilst watching the world go by . Rooms are nicely furnished and beautifully maintained . Breakfast ? Well the eggs Benedict were just right and set us off well for the day . All the staff are very polite and only too happy to help . We organised a couple of trips ahead of our visit and their prompt reply via e mail instilled confidence in their ability to deliver . And deliver they did . We had a private tour of Jewish quarter and Schindler’s factory and the following day a private tour of Auschwitz . Worth spending that little bit extra to miss the queues and have the undivided attention of the guide. Go for a ride in the horse drawn carriage which leaves from outside the hotel in the Square . And for that special dinner - fish lovers go to Farina restaurant which is a short walk from the hotel . You won’t be disappointed . And for those worried about COVID - hygiene measures throughout the city and hotel were of a high order . Would definitely recommend a trip here
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Date of stay: September 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Sep 21, 2020
Dear Sir and Madam, I have no words to express how we appreciate your kind review. We are grateful as well for your time out to leave this opinion. I am glad that our reception/concierge team have met your expectations and that we could help you to organise your time as you have wished. I would like to thank you as well for your impressions of our breakfast, what I will gladly pass to the restaurant team. I do believe that we still have a lot to offer and we are able to surprise you with our hospitality even more and with our remarkable hotel interiors as well. That is why if you will plan your visit in Krakow again we would like to offer some of our higher standards room as a free upgrade. Thank you again for your visit and hopefully see you soon in the near future! Your sincerely Beata Jeziorska Deputy Reception Manager
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Susan S wrote a review Sep 2020
northumberland16 contributions17 helpful votes
Just back from a 4 night stay in the Bonerowski palace, fantastic hosts, housekeeping and reception went above and beyond. We stayed in suite 301 which was outstanding and the views of the square are excellent. Beautiful city and so welcoming so much to see and do. Thank you so much for making our stay so memorable. Michael we hope it went well with your exam, you will make an excellent guide. Thank you again Susan and Chloe.
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Date of stay: September 2020Trip type: Traveled with family
1 Helpful vote
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Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Sep 13, 2020
Dear Susan, It was a great pleasure to welcome you at The Bonerowski Palace*****. Seeing your smile every day was a pure joy for all of us. The most important part of our job is that our guests feel most special in these unique interiors that is why I am very glad for your kind words in this matter. I will send Michał these good wishes, they will certainly help him achieve his goal. I do have hope that you will decide to visit us again as The Bonerowski Palace***** and Krakow has still a lot to offer! We are wishing you all the best and health. Best regards Beata Jeziorska
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Fiona S wrote a review Sep 2020
Loch Lomond66 contributions72 helpful votes
Stayed at Bonerowskie Palace for three nights 4th to 7th September 2020 . A thirty minute transfer from airport to a perfect location on the town square . This Hotel although small is outstanding in every way .From the decor the ambiance the efficient friendly staff . Our room was extremely well furnished with antique furniture a huge comfortable bed with high quality linens . The e.suits was small but had everything you need with a powerful shower , toiletries and large soft towels . The breakfast was served outside on the square and was too quality ingredients cooked to perfection . I cannot fault this Hotel in any way .
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Date of stay: September 2020
1 Helpful vote
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Response from The Bonerowski Palace Guest Relation Manager, Guest Services / Front Office at The Bonerowski Palace
Responded Sep 13, 2020
Dear Sir and Madam I am very grateful for your kind words and I appreciate your time to write this review. That is true that we might be not the biggest hotel in the area but for sure we are doing our best to treat our guests individually and in very special way. I am sure that we are able to leave you even more impressed with hopefully your next visit in our hotel, because we might offer to you a higher room category. Which can make your stay even more remarkable. On the behalf of the whole Bonerowski Palace***** team I am wishing you all the best and hopefully see you soon in the near future. Best regards Beata Jeziorska
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Bob wrote a review Sep 2020
2 contributions4 helpful votes
I Had some issues with a refund due to Covid 19 but these guys were super helpful in getting things sorted, I hope to visit Krakow soon and stay in this beautiful hotel and visit all the places I had on my list!
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Date of stay: March 2020
1 Helpful vote
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Response from The Bonerowski Palace General Manager, Dyrektor generalny at The Bonerowski Palace
Responded Sep 4, 2020
Dear Sir, On the behalf of the whole Bonerowski Palace***** team I would like to thank you for this review. We do appreciate your patience in this matter. I have a hope that we will have a chance to prove you our hospitality in the near future. We will be more than glad to help plan your visit. Please remember that you can contact us any time. Meanwhile we are wishing you alll the best and hopefully see you soon! Best regards Beata Jeziorska
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PRICE RANGE
$139 - $331 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the bonerowski palace hotel krakow, palac bonerowski krakow, palac bonerowski hotel krakow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
16
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Frequently Asked Questions about The Bonerowski Palace
Which popular attractions are close to The Bonerowski Palace?
Nearby attractions include Krakow's Rynek Glowny Central Square (0.08 miles), Taste Vodka (0.1 miles), and Krawl Through Krakow - Pub Crawl (0.07 miles).
What are some of the property amenities at The Bonerowski Palace?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Bonerowski Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Bonerowski Palace?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Bonerowski Palace?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Bonerowski Palace?
Conveniently located restaurants include Amalia Brasserie, Mr. Black Cocktail Bar, and Bistro Bene by Tomasz Lesniak.
Are there opportunities to exercise at The Bonerowski Palace?
Yes, guests have access to a sauna during their stay.
Does The Bonerowski Palace have an airport shuttle?
Yes, The Bonerowski Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Bonerowski Palace located near the city center?
Yes, it is 0.3 miles away from the center of Krakow.
Are any cleaning services offered at The Bonerowski Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does The Bonerowski Palace offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.