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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton by Hilton Krakow
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#79 of 318 hotels in Krakow
Location
4.0
Cleanliness
4.7
Service
4.4
Value
4.5
Hampton by Hilton Krakow hotel is located with a short distance from the historic part of Krakow. Neighborhood of Krakow Tauron Arena hall, Expo Exhibit Center or Business Parks makes the property perfect destination both for business and leisure travelers. Explore the first Hilton dual-brand hotel in Poland, with DoubleTree by Hilton Krakow Hotel & Convention Center the largest hotel-conference center in the city. Hotel offers: - 161 modern rooms - equipped with comfy bed, iron with ironing board, coffee and tea facilities, 32-inch HDTV and laptop-size safe - 4 versatile meeting rooms up to 154 sq.m. - Professional Fitness room - Free WiFi in all rooms and public areas - Restaurant and Bar - Easy access to the Market Square, Old Town and Wawel Royal Castle - Only 19 km with 25 minutes to the Krakow Airport Balice
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Street parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Snack bar
Wine / champagne
Meeting rooms
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Electric kettle
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
24Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
Contact
ul Dąbska 5, Krakow 31-572 Poland
Name/address in local language
Getting there
Rental CarsSee rental cars from $19/day
950Reviews33Q+A33Room tips
Reviews
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the staff here was fantastic! i also had the best hamburger i have ever had in my life, i'm not sure what type of beef it was but it was great! they also served me one of the best greek salads i've ever had. the dressing was fantastic. because i was a diamond member i was able to use the spa for free and it was something out of a movie!
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Review collected in partnership with Hampton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Customer service is providing false informaction regarding additional fees over the phone. Upon arrival different info is given during check-in and when we were trying to clarify the situation, reception emplpyee simply asked if we have this info given over the phone in writting... If no, then simply it never happened and they are not taking any responsibility for what they employees are telling to the guests. I suggest being very very careful if you want to book this hotel. I will never ever go back there again. I hope this was worth to charge me more than promised - to us it was really nothing big to pay, but the fact how we were treated there and in general whole "customer service" behaviour - terrible. I would never recomend this hotel to anyone, just the opposite.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: Do not choose this hotel at all :) EVER.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was verry Dirty and Full Of Dust , Bedsheets had stains and somone hair on my bed , I have been to reception did not get any help , They dont know how treat guest at the hotel , Dont know anthing about hospitality .
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Review collected in partnership with Hampton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Booked an Easter get away with wife and friends, we decided to book the Hampton by Hilton, what a mistake that was. The hotel is lovely no complaints even the food was nice. The problem was the staff, what a bunch of ignorant, miserable, unpolite and un helpful people we have ever met, In the four days we were in this beautiful country not one British person (in the hotel) had a good word to say about the staff. On one occasion our wife's asked if they could go swimming they were told NO, even if they paid NO.. Polish person asked and it was OK for them. Girls on reception were horrible they didn't help you in any way. At breakfast time not of the staff spoke, the just glared at you and when taking your plate they just took your plate without asking. To say this was our first time in Poland we will not be back in Krakow, Hampton by Hilton have to instigated the attitude of their staff.…
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We enjoyed our stay here. The staff were helpful and friendly and our room was comfortable and extremely clean. There were lots of choices at breakfast and the choices were different each day which was a nice touch. We also had a drink at the bar one evening and the staff were attentive and polite. As tourists we felt that this hotel is particular far from Krakow Old Town and many of the other popular, touristy areas but this reflects in the hotel being very affordable. The good thing was that is was very easy to get an Uber from the hotel to our chosen destination, it took about 10 minutes to get to Krakow Old Town and cost approximately £3. We loved Krakow and our stay at this hotel and we would definitely stay again and recommend to friends and family.
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel located 1 km to Tauron Areno in quiet area.It is a bitoff city center, but with the car, taxi of uber it posesji no problem.Friendly check in staff. Spacious ,comfortable,modern rooms. Delicious, various breakfast. Only thing to note is the 35 pln fee to use the pool.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Room was really nice a clean. Clean bathroom, a Hilton signature hotel. Bed was comfy and I had a great night sleep. Elevators are very small bit suitable with COVID. No stairs to avoid elevators. The first morning of my stay, there were over 80 people in the breakfast room and the run out of food in the kitchen. Too many people in an enclosed location a recipe for COVID transmission.
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Review collected in partnership with Hampton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Great hotel and great people, clean rooms and tasty Polish breakfast, the location is a little far but once you know how to get there from the tram it gets better, the team is always there to provide help for any tourist information or procedure, surely I'll be back next time I am in Kraków.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I have stayed at this hotel many times. It is a no frills hotel that delivers what it promises. Friendly check-in staff. They welcome you properly and offer the my choice voucher as diamond. There was also a welcome letter from the management which is a nice touch. The room was clean, well maintained with the amenities as expected. a bonus that is very rare for a Hampton inn is that if you are Diamond member you have free access to the Spa in the hotel next door. Just take the elevator to basement and follow the signs to the spa. the reason that I only gave this hotel 4 star is because they do not offer lunch but you need to go to the hotel next door and because the shopping center opposite the hotel is more of a ghost center. all stores and all restaurants are shot down, including Carrefour, the cinema, McDonalds and everything else that you are used to at this location before.…
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel is located about 10 min walk from from the nearest tramstop and a further 15 min by tram to the old town. It faces a large almost entirely empty and a bit spooky mall. The Connected Doubletree is also closed. The hotel itself is good for a Hampton, rooms are of decent since and comfortable. Breakfast is above average. I would recommend this hotel f the 30 minutes commute to the city is not an issue.
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Facing the park in the back of the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
$60 - $78 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakow
NUMBER OF ROOMS
161
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Claim Your Listing Frequently Asked Questions about Hampton by Hilton Krakow
Which popular attractions are close to Hampton by Hilton Krakow?
Nearby attractions include Ogród Doświadczeń im. St. Lema (0.7 miles), Kraków Arena (0.5 miles), and Shotting Range Krakow (0.3 miles).
What are some of the property amenities at Hampton by Hilton Krakow?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hampton by Hilton Krakow?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton by Hilton Krakow?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hampton by Hilton Krakow?
Yes, paid private parking on-site and street parking are available to guests.
What are some restaurants close to Hampton by Hilton Krakow?
Conveniently located restaurants include Trattoria Pergamin Nullo, Trattoria da Marco, and Restauracja Dabskie Jadło.
Are there opportunities to exercise at Hampton by Hilton Krakow?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Hampton by Hilton Krakow?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton by Hilton Krakow offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hampton by Hilton Krakow?
The staff speaks multiple languages, including English, Spanish, French, Russian, Polish, and Ukrainian.
Are there any historical sites close to Hampton by Hilton Krakow?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (1.5 miles), Wawel Cathedral (2.2 miles), and Church of St. Peter and St. Paul (2.0 miles).