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About
#61 of 320 hotels in Krakow
Location
4.4
Cleanliness
4.7
Service
4.6
Value
4.4
Metropolis Design Hotel Sp. Z o.o. SKA is a brand new hotel located in the Old Town of Cracow, just 500 metres from the Wawel Royal Castle and 800 metres from the Market Square. It offers air-conditioned rooms with free Wi-Fi internet access. The property is established in 2014, in a completely renovated building. It has got design furnished rooms with a unique ability to change the lighting in every room into six different colors. Each room has got a 40 inch flat, white Samsung TV screen with satellite television, free wireless internet and access to online games. In addition, in each room you can find free mineral water, tea and coffee making facilities, a mini bar and a safe box. A perfectly designed bathroom has got underfloor heating, a color changing rain shower, a set of free natural cosmetics and fluffy towels, especially for you. We offer our guests reception available 24 hours a day. Our staff is willing to help you to book tours, events and transfers. We also invite you to the stylish Negresco Bar with the amazing marine aquarium and a Play Station 4 console, as well as the charming garden with a terrace.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, Polish
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
75Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Contact
Wygoda 8, Krakow 31-106 Poland
Name/address in local language
Getting there
Rental CarsSee rental cars from $19/day
812Reviews66Q+A64Room tips
Reviews
Traveler rating
- 476
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- 51
- 10
- 10
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Popular mentions
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This hotel is in a great location near the old town and only minutes away from Krakow. The room was clean and the bed was very comfortable. The staff was able to arrange a transport to the Airport that was there at the scheduled time. Thank you!!
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Date of stay: March 2022
Value
Location
Service
Helpful
Response from Katarzyna Sowińska, Guest Services / Front Office at Metropolis Design Hotel
Responded 3 days ago
Dear Bruin4ever, Thank you for sharing your experiences after staying with us! We highly appreciate your kind comments about our staff, as customer service is one of our priorities. We are glad that you felt welcomed and comfortable in our hotel.Please consider visiting us again during your next trip to Kraków! Best Regards Front Office Manager
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Being told 1 day before you are due to travel that the hotel is now closed for refurbishment is not acceptable in any way. You would of known In advance what dates you had booked the refurbishment so you shouldn't of accepted any bookings. And rather than being offered a choice of hotel basically just being told your booking had been moved to a certain hotel without any other options.
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Date of stay: February 2022Trip type: Traveled as a couple
Helpful
Response from Katarzyna Sowińska, Guest Services / Front Office at Metropolis Design Hotel
Responded 3 days ago
Dear TChapperz, First and foremost we would like to apology and explain situation concerned your relocation. In case of this trouble we prepared an alternative accommoddation in our second, brand new INX Design Hotel located in a very historical Jewish District. INX Design Hotel is four star Hotel opened in August 2017. Guests appreciate localization of INX Design Hotel because it is only 15-20 minutes walking distance from the Old Town. Additionaly there is a tram stop oposite the street, which could be helpfull if you need to get to the Old Town faster. Please, accept our sincere apologies for all the inconveniences. With kindest regards, Front Office Manager
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Late review I’m sorry but I stayed here 1-6th November. It’s my second stay for dental work and have nothing but praise for the hotel and staff. They can’t do enough for you but would like to especially shout out to Dagmara and Kamil who really looked after me. They are a credit to the hotel and I look forward to staying again in 6 months when visiting for further dental work
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Date of stay: November 2020Trip type: Traveled solo
1 Helpful vote
Helpful
Response from Katarzyna Sowińska, Guest Services / Front Office at Metropolis Design Hotel
Responded Jun 17, 2021
Dear TonyD790, Thank you for choosing our hotel for the duration of your stay in Kraków. We are truly happy that you’ve found our staff both welcoming and friendly. We highly appreciate your kind comments about Dagmara and Kamil, as customer service is one of our priorities. We hope to welcome you again as soon as possible. Best Regards Luiza Lamber Front Office Manager
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We have booked a room at INX Design Hotel but our room was relocated to Metropolis Hotel. We have stayed already at INX and wanted to return there as we really loved this hotel. Nevertheless we were positively surprised at the arrival.we were travelling with a baby and they gave us two connected rooms so that a baby could sleep separately. It was a great solution. The staff was so friendly especially the man at the checkout. I am not sure but I think his name was Jakub.I think we saw him last time at INX and he is always very professional and helpful. The management should definitely take it into consideration and they should think about a reward or promotion For him. We definitely will be back. INX or Metropolis we find those hotels great and we will be returning there always.
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Date of stay: October 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from Katarzyna Sowińska, Guest Services / Front Office at Metropolis Design Hotel
Responded Jun 17, 2021
Dear Kasmo123, First and foremost I would like to take this occasion to thank you for having chosen the Design Hotel's objects for your stay in Krakow and for taking yourself the time to provide us with detailed information about your experiences and impressions of this stay. As we always try to do the utmost in providing a memorable experience to our guests, we are more than happy to learn that you were satisfied with the accommodation and services provided by our staff. I will have personally hand over your praises to Jacob. Thank you for taking yourself the time to bring your feedback. Your comments are a truly wonderful praise and therefore an invaluable motivational factor for the entire team as well as me! Thank you one more time for your kind praises and we do hope to get the opportunity to welcome you back to one of our objects Design Hotel****. Best regards, Luiza Lamber Front Office Manager
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The hotels location is the main selling point for me. Close enough to be able to walk around the city but far enough away from the hustle and bustle so that it’s quiet. A brisk 10 minute walk and you’re in the square, which hosts a handful of restaurants, bars and cafes. The staff were friendly and accommodating. The bar in the reception was nice and serves a variety of drinks. Definitely recommended and would stay again if ever visiting the city.
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Date of stay: October 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Response from Katarzyna Sowińska, Guest Services / Front Office at Metropolis Design Hotel
Responded Jun 17, 2021
Dear RyanW0596 It was a pleasure to have you as a guest! It is nice to hear that you’ve enjoyed your stay in our hotel! We are glad that localization had suited your needs as we consider it one of our main advantage! If you decide to visit Kraków please be sure to visit once again! Best Regards Artur Kawa Front Office Manager
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Lovely hotel within walking distance to the main square in Krakow! Friendly hotel staff! Room was lovely & clean. Hotel staff booked trips for us to visit the Concentration Camps & saltmines which were great experiences, but sad too. Krakow is a bit cold at this time of year so take some extra layers :)
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Katarzyna Sowińska, Obsługa klienta / relacje z gośćmi at Metropolis Design Hotel
Responded Sep 21, 2020
Dear SusanOR19, First and foremost I would like to take this occasion to thank you for having chosen the Metropolis Design Hotel**** for your stay in Krakow and for taking yourself the time to provide us with detailed information about your experiences and impressions of this stay. As we always try to do the utmost in providing a memorable experience to our guests, we are more than happy to learn that you were satisfied with the accommodation and services provided by our staff. Thank you for taking yourself the time to bring your feedback. Your comments are a truly wonderful praise and therefore an invaluable motivational factor for the entire team as well as me. Thank you one more time for your kind praises and we do hope to get the opportunity to welcome you back to the Metropolis Design Hotel****. With kindest regards, Luiza Lamber Front Office Manager
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My partner booked a surprise 3 night trip to Krakow for my 30th Birthday as it is a place I have always wanted to visit and I have to say it definitely did not disappoint. The Metropolis Design Hotel was in such a perfect spot - out of the way of the hustle and bustle but only a short walk to the centre, friendly and helpful staff, clean rooms, comfy bed, amazing bathroom, there was a store nearby with all you would need however we had breakfast included and this was also delicious with plenty of variety. Our only complaint is that we were not there long enough to do all we wanted to - our main reason to visit was to attend Auschwitz, which is definitely recommended, but we would have loved to have had time to venture further afield as there was so much to do. We were also a week too early for the Christmas market, which was being set up and I would have loved to have seen. That said, we loved the country, area and hotel so much we will definitely be returning.…
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Date of stay: November 2019
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Katarzyna Sowińska, Obsługa klienta / relacje z gośćmi at Metropolis Design Hotel
Responded Aug 21, 2020
Dear Becky W, Thank you for choosing Metropolis Design Hotel as a place for your stay in Kraków and for sharing with us such a nice opinion. We are very grateful that our localization close to the Wawel Castle and Old Town has met your expactation. Such a nice paises regarding our Staff, level of cleanliness and all amenities is a great reward for us. We are looking forward to hosting you in our Hotel again soon. With kindest regards, Luiza Lamber Front Office Manager
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This will be the 4th time I've used this hotel. As always it's been a very enjoyable 12 day stay. I would highly recommend the corner suites. 102, 202, etc Beautiful suites and great value for money. I have stayed in other rooms and all are as nice. Highly recommended. Will be returning again soon.
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Date of stay: July 2020Trip type: Traveled solo
4 Helpful votes
Helpful
Response from Katarzyna Sowińska, Obsługa klienta / relacje z gośćmi at Metropolis Design Hotel
Responded Aug 21, 2020
Dear Macie-Alice, We are very happy to see such a nice praises. Your satisfaction is our reward. It's great to know that the room which we prepared for you has met your expactation. We can't wait to host you in our Hotel, again soon. With kindest regards, Luiza Lamber Front Office Manager
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Stayed for 4 night with husband lovely clean hotel breakfast good staff very friendly staff especially the young guy on the bar Krakow good place for city break unfortunately attractions closed down day before we came home but got things do before that happened
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Klaudia Chachlowska, Obsługa klienta / relacje z gośćmi at Metropolis Design Hotel
Responded Mar 16, 2020
Dear Junewgolf We would like to thank you for leaving a comment about our hotel. It’s nice to heat that quality of our services have met your expectations as our top priority is comfort and satisfaction of our guests. We kindly invite you to stay with us once again while visiting Kraków! Best Regards Klaudia Chachlowska
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My friend and I stayed at this hotel on 9th-13th March 2020. The first thing we noticed was how clean it is. The staff in reception were very efficient and very helpful. The room was immaculate. Enough wardrobe space for 2. The safe in the room was free of charge. The bathroom had quite a big shower, toiletries and a hair dryer. The rooms were made up every day and you could request clean towels, if required. Drinks in the hotel bar were very reasonably priced, two large flavoured vodkas with two mixers - £9. Breakfast was really good too, the best scrambled eggs we had ever had. The only downside to breakfast was that if an item tray was empty it did seem to take quite a while to get it filled up again, only a minor issue as there was lots of selection. It was a 10 minutes walk into the main square, so location is very good. Would I stop here again? Without a shadow of a doubt.…
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Date of stay: March 2020Trip type: Traveled with friends
2 Helpful votes
Helpful
Response from Klaudia Chachlowska, Obsługa klienta / relacje z gośćmi at Metropolis Design Hotel
Responded Mar 16, 2020
Dear Donna W It was a pleasure to have you as a guest in our hotel! Thank you for your kind words about our breakfast buffet – every day we try to provide our guest with fresh and tasty products that are suitable for even the most demanding guest. Variety of flavours gives us the ability to provide our guest with highest standards! Thank you for your recommendation and we kindly invite you to stay with us again! Best Regards Klaudia Chachlowska
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PRICE RANGE
$74 - $103 (Based on Average Rates for a Standard Room)
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowStare Miasto
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Metropolis Design Hotel
Which popular attractions are close to Metropolis Design Hotel?
Nearby attractions include Quiz Game (0.1 miles), Stained Glass Museum (Muzeum Witrazu) (0.1 miles), and Krakil Museum of Illusions (0.3 miles).
What are some of the property amenities at Metropolis Design Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Metropolis Design Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Metropolis Design Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Metropolis Design Hotel?
Conveniently located restaurants include Tandoori Flame (Taste Of Tradition), The Himalayan Treasure, Flavor of Asia, and Biala Roza.
Does Metropolis Design Hotel have airport transportation?
Yes, Metropolis Design Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Metropolis Design Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Krakow.
Are any cleaning services offered at Metropolis Design Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Metropolis Design Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Metropolis Design Hotel?
The staff speaks multiple languages, including English and Polish.
Are there any historical sites close to Metropolis Design Hotel?
Many travelers enjoy visiting Muzeum Krakowa, oddział Fabryka Emalia Oskara Schindlera (1.7 miles), Wawel Cathedral (0.4 miles), and Church of St. Peter and St. Paul (0.5 miles).