visited as part of a group stay in Kracow. This hotel proved to be a very clean, well maintained, modern and welcoming place to stay in beautiful Kracow. Staff were professional and helpful always with a genuine smile! Breakfast was one of the best experienced - well presented buffet style with local and international items and in plentiful supply. The hotel decor was stylish and in perfect condition throughout. Just a 20 minute pleasant stroll into the old town so quiet and peaceful surroundings. Found it faultless and made our vist even more enjoyable. Will definatly return and recommend to others.
We recently stayed with 21 students- and were very well treated! All rooms were clean and comfortable, with modern bathrooms, comfy beds and excellent housekeeping. The pre ordered meals for our group, which included many different dietary requirements, were great: we all ate on time, the food was of excellent quality, with the breakfast options varied and vast. As an added bonus, the games room with pool table and bowling alley offered us a place to meet and relax. Staff were at all times very helpful and polite. I would thoroughly recommend this hotel.
A first stay at this hotel and I found the overall experience a very positive one. The rooms are spacious, well equipped, very clean, tidy and well maintained. The staff I encountered were, without exception, extremely friendly, helpful with good customer service skills. My stay included half board and I thought the standard and quality of the meals served was very good indeed. The hotel isn’t in the most central of locations but it is by the river and only a short and very pleasant walk from the old town. The area is quiet too. The hotel also has a games room which has a 2 lane bowling alley - another plus factor (especially if you are travelling with teenagers). I was very impressed and would not hesitate to recommend it to fellow travellers.
We were guests at the Hotel between 19th -22nd March. We were appointed very nice rooms catering for the needs of our students. The staff were exceptional, helpful and were quick to resolve any issues we had during our stay. The Breakfasts were substantial and well organised to cater for two large school parties. the 2 Lane bowling Alley with the pool table and table football provided a great spot for students to relax and the staff to unwind. We will run the trip to Krakow again next year and we shall be back at Hotel Wilga in greater numbers. Its quiet and a fair walk from the Centre of town, but that was also an attractive feature of the hotel
Me and my classmates stayed there for 4 days. The rooms were clean, not very big, but livable. Also the bathrooms were new and very clean, where the towels were changed every day (not considering the last night, where they didn’t change them). As an italian group we didn’t find the food horrible, but neither delicious. There is the possibility to use the wifi, it usually works well.