What an amazing hotel . Very helpful and friendly staff . Nothing to much trouble . Room was fantastic with many added extras which was a very nice touch. Breakfast was amazing the staff were very attentive . Plenty of choice all fresh and excellent quality.
This was last minute booking but we couldn't be happier. Clean, comfortable, great location and above all very friendly and attentive staff. They arranged transport to the airport for us. Very nice and helpful driver. Will stay again.
Possibly because we visited off peak in a March but this hotel was the perfect base for our trip to Krakow - it was quiet, recently refurbished, clean and the breakfast included was lovely! Rooms are slightly smaller than expected but perfect for a couple on a city break as you won’t spend much time there anyway. Staff helpful and friendly, allowed us to leave our luggage with them on the last day as our flight wasn’t until later on in the afternoon.
We had a great stay at Premium Ascot Hotel. Great location (5 min from the Main Square), extremely clean and modern, really enjoined their breakfast, staff friendly and helpful. We would like to highly recommend and stay again!
Very clean and ok big rooms. The beds are a bit hard. Breakfast has everything you need, but it is not 4 stars worthy. I don’t understand why mask is not a must, at the breakfast area, especially ‘cause COVID-19. The staff is helpful and friendly.
I'm super satisfied with the service. The hotel itself is clean, the room had a nice design, and was very comfortable. Excellent location - really perfect starting point to city attractions, well connected with every part of the city (public transport stops are nearby). Really enjoyed their breakfasts, and the staff was always ready to help. Highly recommended if you're planning a trip to Cracow!
We are currently staying at this hotel and would just like to say it is absolutely fantastic. Clean and modern it is comfortable everything is new its just been refurbished since we were here in October last year the staff are excellent and speak great English nothing is too much trouble for them they are pleasant and very helpful. Trips booked with the hotel are great the breakfast served freshly cooked or cold choices at your own chosen time are really great with a wide selection to choose from the location is excellent and I would definitely stay here and have no hesitation in recommending this hotel!! Book it and you won't be disappointed. Thank you to all staff for a safe and wonderful stay at your hotel
Lovely friendly hotel central to everything staff very helpful breakfast a lot of choice would stay there again with out a doubt very clean turn left your a short walk to the square turn right a short walk to a lot of places to eat and shop
Excellent short break, hotel clean, warm, great breakfasts/ plenty of choice, staff very efficient and friendly, cannot fault this hotel. Booked trip through jet 2, this hotel and package comes in at a brilliant cost for what we received. Hotel booked trips to Auschwitz and the Salt mines well worth it, as we were picked up and dropped off at reception very courteous drivers and guides throughout .Hotel a short walk to main square and easy to find your way around the city from this location. Would definitely stay at this hotel again in the future.
Excellent value, clean, friendly staff and located 5 minutes from old town centre. Rooms are spacious and bathroom very good. Price included a generous and wide ranging breakfast buffet which included Polish specialities. Don’t miss this great opportunity!