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andel’s by Vienna House Cracow

0.8 miles from Krakow center
  • Free Wifi
  • Restaurant
  • Room Service
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ul. Pawia 3, Krakow 31-154, Poland
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1,669 Reviews from our TripAdvisor Community

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Showing 1,198: English reviews
Llanelli, United Kingdom
Reviewed October 31, 2011

Just returned on Oct 28th from a 5 night stay. Bright modern city centre hotel in a great location. From reception to bar/restaurant the service was excellent and very friendly.Maid service discreet and efficient, room very clean and well stocked at all times. Perfect base to roam the city on foot. We also used the hotel car and driver service...

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1Thank PGG_11
Dallas, Texas
Reviewed October 25, 2011

I was a guest from Oct 16-19th and thoroughly enjoyed my stay. The staff was helpful and knowledgeable, the room was small but quite nice and the location very convenient. My only issue was with the mattress, which I saw on several other posts as well. I enjoyed the breakfast buffet which had plenty of choices for almost any appetite....

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Thank rampchic
Antwerp, Belgium
Reviewed October 25, 2011

Had high hopes of this hotel having read some of the reviews on trip advisor, but we were quite disappointed. The hotel's location is great, right across from the main train station and shopping centre and only a few minutes walk from the main square. The staff on the reception were very helpful and friendly. However on the second day...

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1Thank Louise V
andels6600100, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, thank you for sharing your experience about your stay with us. We deeply regret and apologize for any inconveniences that you may have experienced. Your feedback about the cleanness and the responding time of our staff caught our immediate attention. We would like to inform you that this behavior doesn´t correspond to our standards and that all these...

Adelaide, Australia
Reviewed October 24, 2011

I arrived by train from Warsaw & also left by train to the airport & so very impressed with the great location: right next to main railway station, shopping mall & a few minutes walking distance to Old Town. Very new & modern hotel with all the amenities one could need. The bathroom was huge & very modern with plenty...

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Thank Biryani
Rio de Janeiro
Reviewed October 23, 2011

Staying at Andel's Krakow, was a good and surprising experience! The excellent location, the staff, the apartment, the breakfast, the bar, were wonderful! Probably, one of the best hotels that I had stayed, ever! When someday I come back to Krakow, with my wife and family, I would love to get there! I really reccomend it!!!

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1Thank JackmaryRiodeJaneiro
England
Reviewed October 22, 2011

Having stayed in an Andel's hotel in Berlin and being impressed, we were exepcting more of the same. Good location between the main station and the start of the Old Town in Krakow. Similar very high quality bathroom. Rooms a little on the small side. Very clean very tidy. Minor glitch in that the kettle didn't work - we were...

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Thank Nick S
Edegem (Belgium)
Reviewed October 20, 2011

The Andel's Hotel where we stayed from October 13 through October 17, 2011, was a thoroughly positive experience. Nice modern styled room with all trimmings one can expect from a ---- star hotel. Friendly desk, nice breakfast, and not to forget a central location both for the airport train as for the easy walk to reach the Rymek marketplace.

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Thank Anna V
Vienna, Austria
Reviewed October 17, 2011

Maybe good for tourists but this is definitely not a hotel suitable for business travelers that needs a decent and convenient place to stay in Krakow. Suggest anyone traveling in its profession to choose somewhere else to stay. In short; - Unfriendly staff not capable taking care of corporate clients by maintaining long term relations - Internet excluded, unprofessional year...

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8Thank Swede_globetrotter
andels6600100, General Manager at andel’s by Vienna House Cracow, responded to this review

Dear Guest, We deeply regret and apologize for any trouble that you may have experienced. Especially your comment about the lack of friendliness of our team caught our immediate attention. We would like to inform you that this behavior doesn´t live up to our usual standards. We also assure you that all your other remarks will be discussed with the...

hULL
Reviewed October 17, 2011

I would certainly recommend the Andel's Hotel in Cracow. The rooms are spacious and clean and very modern. The bathroom layout is superb and very clean, with little extras like piped music from the tv into the bathroom so you can still hear the tv when you are showering. Breakfast was very good with a huge selection of goodies. The...

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Thank hULLpOPPY
Nantwich, United Kingdom
Reviewed October 15, 2011

Just back from a fantastic stay at this hotel. We arrived on the train from the airport went up into the shopping centre. From here it was really easy to find the hotel and although we didnt have time to go into the shopping centre it was really good to have it on the doorstep. Before we arrived I didnt...

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Thank AstwoodLogCabins
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4-star Andel’s Hotel Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 

Additional Information about andel’s by Vienna House Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Location: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Price Range: $84 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — andel’s by Vienna House Cracow 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Andels Hotel Krakow
Andels Krakow
Hotel Style:
#10 Business Hotel in Krakow
#12 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
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Questions & Answers

Here's what travelers have asked, with answers from andel’s by Vienna House Cracow staff and other travelers.
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Questions? Get answers from andel’s by Vienna House Cracow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms are very quiet - 514 was nice”
 of 5 bubbles SharonO92, 2 weeks ago | Read review
“Breakfast is included, can be a little busy so early is better serves untill 10.00am”
 of 5 bubbles Stuart866, Jan 4, 2017 | Read review
“I had room 505 which overlooked a square where the Christmas market was in situ.”
 of 5 bubbles pickblue, Dec 6, 2016 | Read review
“The hotel is located in front of the main train station so the best way to get there from the airport is the train (very cheap)”
  • Room
  • Room
  • Bathroom with both shower and bathtub
 of 5 bubbles QTtravaler, Nov 30, 2016 | Read review
“The Executive rooms are on the top floor and gives 2 bottles of water and robes/slippers.”
 of 5 bubbles 801ChrisJ, Nov 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question