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Vienna House Andel's Cracow

Traveler (904)
Room & Suite (554)
Dining (102)
Certificate of Excellence

About

#43 of 277 hotels in Krakow
Location
Cleanliness
Service
Value
Certificate of Excellence
The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Concierge
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Business

Location

Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.3 miles
47Attractionswithin 0.3 miles
2,080Reviews
45Q+A
100Room tips
Traveler rating
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Popular mentions
Didn't stay here, came in for a drink while we were waiting to go to airport. Superb bar, really chilled out and nice mojitosì. Tried to check in for my flight online but technology was against me. Lucasz at reception saved me and let me print them in the hotel. Really helpful and a gentleman. I'll stay here next.
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Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 2 days ago
Dear Brendan, Thank you for your feedback. We are very happy to hear that you liked our hotel and the most important our friendly staff. Thank you once again and we are looking forward to your future visits. With kind regards, Tomasz Piórkowski Regional Director Kraków & Katowice
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Stayed here for 3 nights on our tour of the area. Very modern hotel centrally located and near the railway station. Our room was not large but adequate. The bathroom was strange all glass doors but very dangerous as there was no warning that the glass was there. The toilet was very strangely located with the shower. Lots of trip hazards with raised steps into the room and bathroom. Definite health and safety issues. The breakfast was varied and good and the evening buffet dinner too.
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Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 2 days ago
Dear Guest, Thank you for your opinion. We look forward to your next stay. See you soon! Tomasz Piórkowski Regional Director Kraków & Katowice
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We booked this hotel after reading the raving reviews, it was a little pricier than other hotels we were looking for but we decided to book here due to the high praise we had read up on. We decided to get the train to the hotel which was so simple, we got the train directly from the airport, 5 stops later we were at the Train Station and the hotel is literally a 1 minute walk from the Station it was perfect. I had already done the online check in beforehand so check in was very quick and simple, our room was on the 3rd floor which was road facing. The room itself was amazing, so clean & modern lots of little extra's that we loved, underfloor heating, speakers in the bathroom etc. The hotel itself was very modern and quirky i.e. You can take a plant to your room for your stay to look after! They also try to encourage you to only have your room cleaned / towels changed only if needed. They offer an incentive where you hang a little bag on your door in your do not need any cleaning / fresh towels etc and they then fill the bag with treats as a thank you. We stayed for two nights and slept well, bed was comfortable but our room was a little noisy as we were directly outside the tram tracks but I packed ear-plugs and they done the job just fine. Breakfast was great, huge selection, traditional English Breakfast Items, Cheese, Meats, Cereals, Yoghurts, Granola etc. We really enjoyed the selection and all was hot, fresh and tasty. Location wise is perfect, as said before literally next to the train station, maybe a 5 minute walk to the Old Town. We booked 2 x Day Trips and had to walk to a meeting point each morning, these were a 10 - 15 minute walk each and very simple to fine. We were also given the option to check out online which was simple & easy, all we had to do was drop the key to reception and were sorted. We were also allowed to leave our bags at Reception all day which was free of charge. We were pleasantly surprised with this hotel and very glad we opted for it! 5*!!
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Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 2 days ago
Dear Guest, I was delighted to read your kind review. Me and my team we are proud that we made your stay special and pleasant. It is reviews like yours that keep us going toward the ultimate goal of our hotel becoming a home away from home. I will definitely share your kind words with the entire team. Thank you once again for your kind words and we are all looking forward to welcoming you back soon. Yours faithfully, Tomasz Piórkowski Regional Director Kraków & Katowice
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Right in the centre, perfect for shopping, transport and the main tourist area, a great hotel, good bar, good food, good staff, good rooms, basically perfect for our trip, Despite it's central position we had no use for our earplugs, no external noise at all. The breakfast buffet was Fab, book B&B if at all possible. No hesitation recommending a visit, we will certainly return.
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Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 2 days ago
Dear Rob, Glad to hear from you after your visit to Vienna House Andel's Cracow! We much appreciate your highest rate and will be happy to greet you here again soon. Best regards, Tomasz Piórkowski Regional Director Kraków & Katowice
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Exceeded our expectations in decor etc. very modern with homely feel. We could even take a plant to our room. Breakfast was lovely too. Proximity to old town and main station wonderful. We walked to schlinders factory at 3km. Could have taken a tram
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Response from Tomasz_Piorkowski, General Manager at Vienna House Andel's Cracow
Responded 2 days ago
Dear Glenda, Great! We are glad you have spent with us such a good time. Impatiently looking for your return visit in the future. Kind regards from the beautiful city of Kraków, Tomasz Piórkowski Regional Director Kraków & Katowice
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Previous
PRICE RANGE
$98 - $189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
andels hotel krakow, andels krakow
FORMERLY KNOWN AS
Andel's Hotel Cracow
LOCATION
PolandSouthern PolandLesser Poland ProvinceKrakowKleparz
NUMBER OF ROOMS
159
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